ADSL hard capping kicks in

So what is the problem? TI are only applying what all other ISP's have been doing all along. The other ISP's have been prejudiced by TI 's policy of soft capping in the past, now it should be a level playing field (yeah right)
 
djrwb said:
So what is the problem? TI are only applying what all other ISP's have been doing all along. The other ISP's have been prejudiced by TI 's policy of soft capping in the past, now it should be a level playing field (yeah right)
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The only problem is TI's misrepresentation. They received some good press when they announced the increase in the cap sizes on the 2 and 3 GB packages which was implied was due to the lower cost of international bandwidth.

In reality they are most likely charging more for the same bandwidth supplied after the so called increase in caps sizes due to the fact that they stopped supplying 500MB to their 1GB customers, carried on supplying 3GB to their 2GB customers and increased their 3GB customers by 500MB. I am sure they had more 1GB customers than 3GB customers.They have also AFAIK reduced the data supplied on the 4GB unshaped by 2GB.

What is also interesting is that they still state in their usage emails that they are still providing their "unique threshold management service" i.e. the so called "soft capping". What they do not mention is that this "collective threshold" is apparently now 0MB.
 
Excellent! Cut off those buggers who feel the bandwidth available to all is theirs to milk. Let us all pay for what we use, fair and square.
 
Who remembers the good ol days when Axxess would hook you up with 10,20 or even 30gig accounts :)
 
they think we so stupid, they used to give you that extra bit of threshold, whereby you could maybe get up to 4.5GB off of a 3GB cap, but now they changed it to 5GB, with no threshold, i mean really...do they think we are so stupid...we getitng the same bandwidth for our buck basically.
 
Well I will be cancelling my 1gb account as it is no longer worth paying for
 
I hope somebody attacks Telkom HQ with white phosphorus so all of them crawl and choke as they Die! :P
 
“They took away 500 MB from their 1 GB clients so that they could increase the data available to their 3 GB clients from 4.5 GB to 5 GB and pretend to have upped the caps”
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Steal from the poor to give to the richer. Nice, there must be some government directive there.

Viva.
 
In this instance, If you had a 5 gig account, what would your new limit be?
Anyone?
 
I don't see the issue with them hard capping. You pay for so much, you get so much. The fact that they were incompetent about managing their caps before does not give someone the right to accept it as norm. Someone had to pay for that data that people used extra, any idea who? You got it , other consumers. :(
 
When I cancelled my Do3 account in March or so, the threshold amount had been consistently 5GB for some time. So it just seems to me that they have officially renamed the packages (or Do3 at least) to what they were in practice.

So if the same has happened with the other packages, I don’t see why there are complaints.
 
DO 2:

Uploaded 312.047 MB
Downloaded 2.7355 GB
Combined Total 3.0403 GB

Capped.
 
Kosmik said:
I don't see the issue with them hard capping. You pay for so much, you get so much. The fact that they were incompetent about managing their caps before does not give someone the right to accept it as norm. Someone had to pay for that data that people used extra, any idea who? You got it , other consumers. :(
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The issue is not their hard capping. The issue is their dishonesty.

Their relaxed capping had nothing to do with incompetence but was a stated policy of allowing users requiring more data to download the estimated unused data of other users who downloaded less than their allocated cap. Nobody lost (other than perhaps the ISP) as just as with most ISPs unused data on a monthly contract (not prepaid) is lost.

I will not dispute that they use their dominate position in the adsl market to take the largest share of adsl subscribers which imo was uncompetitive.
 
milomak said:
When I cancelled my Do3 account in March or so, the threshold amount had been consistently 5GB for some time. So it just seems to me that they have officially renamed the packages (or Do3 at least) to what they were in practice.

So if the same has happened with the other packages, I don’t see why there are complaints.
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The complaints are because they have not just done this and because we are all expecting a reduction in adsl cost not just the status quo.
 
Please correct me if I'm wrong here, but people were taking bandwidth that they weren't entitled to, and are now complaining that they no longer get their "free" bandwidth?. :confused:

TBH, I am surprised Telkom let this carry on as long as they did.

B
 
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