Afrihost - Pure Fibre Feedback Thread Part 2

Lostboy said:
Thank you Afrigirl, please keep us posted on developments when you can.
Click to expand...
A notice has been added and SMSes will be sent to all affected clients. Vuma is experiencing a cooling issue at the POP.
 
Hi Afrigirl, seems it's all sorted now. Thank you for the help

Real test however will be loadshedding, which hits my area now 10-12 (problems usually start during/after loadshedding).
 
@Afrigirl @AfriNatic

Still getting packet loss to London / Amsterdam / New York - every single night.

What do we do at this point? Is logging another fault going to solve anything?

London:

1676572685745.png

Amsterdam

1676572703552.png

New York:

1676572718411.png
 
jimini said:
@Afrigirl @AfriNatic

Still getting packet loss to London / Amsterdam / New York - every single night.

What do we do at this point? Is logging another fault going to solve anything?

London:

View attachment 1477401

Amsterdam

View attachment 1477403

New York:

View attachment 1477405
Click to expand...

Morning,

We are aware of the packetloss happening during the evening peak for the Northern Region. Our Transit provider is facing congestion issues in LINX and has moved traffic around via Amsterdam, Frankfurt and Marseille to alleviate the issue until their LINX capacity can be upgraded.
 
AfriNatic said:
Morning,

We are aware of the packetloss happening during the evening peak for the Northern Region. Our Transit provider is facing congestion issues in LINX and has moved traffic around via Amsterdam, Frankfurt and Marseille to alleviate the issue until their LINX capacity can be upgraded.
Click to expand...
Thanks, any ETA on the upgrade?
 
It seems my usage is not updated on the portal. Has this happened to anyone else? MFN
Been stuck like this for most of the month. Internet still works well, though.

1676718606100.png
 
Grieta Thanburg said:
It seems my usage is not updated on the portal. Has this happened to anyone else? MFN
Been stuck like this for most of the month. Internet still works well, though.

View attachment 1478257
Click to expand...

If usage is not updated it could mean 1 of 2 things.

1. You only move IPv6 traffic. We don't currently record IPv6 traffic usage.
2. You are not correctly mapped. If this is the case you can visit https://login.afrihost.com/activate.php to make sure you are correctly mapped to your service.
 
AfriNatic said:
If usage is not updated it could mean 1 of 2 things.

1. You only move IPv6 traffic. We don't currently record IPv6 traffic usage.
2. You are not correctly mapped. If this is the case you can visit https://login.afrihost.com/activate.php to make sure you are correctly mapped to your service.
Click to expand...
Has to be the incorrectly mapped, by the looks of it.
1676795668277.png
I activated again. Let's see if my usage updates later today/tomorrow :X3:
 
Last edited:
AfriNatic said:
If usage is not updated it could mean 1 of 2 things.

1. You only move IPv6 traffic. We don't currently record IPv6 traffic usage.
2. You are not correctly mapped. If this is the case you can visit https://login.afrihost.com/activate.php to make sure you are correctly mapped to your service.
Click to expand...


@AfriNatic No1. is interesting. Even on Openserve? Do you only meter IPv4 traffic? So if I look at my usage do I only see IPv4?
 
AfriNatic said:
If not let me know so we can check for you.
Click to expand...
image.png


Looks like the reactivate did not do anything :eek:
 
I got a Huawei WS5200 wifi router when I signed up for Afrihost fibre way back, is this router locked to Afrihost's fibre network?

I moved house and no longer have fibre, I have wireless P2P internet now, but I'm unable to use this router with my wireless internet which also has a PPPoE connection. I tried 3 or 4 times, even completely reset the router each time but it simply doesn't want to work.
Fortunately I have another router on which the PPPoE connection works just fine, but I want to use the Huawei.
 
bigboy529 said:
I got a Huawei WS5200 wifi router when I signed up for Afrihost fibre way back, is this router locked to Afrihost's fibre network?

I moved house and no longer have fibre, I have wireless P2P internet now, but I'm unable to use this router with my wireless internet which also has a PPPoE connection. I tried 3 or 4 times, even completely reset the router each time but it simply doesn't want to work.
Fortunately I have another router on which the PPPoE connection works just fine, but I want to use the Huawei.
Click to expand...

Our routers are not network locked. You can just switch TR-069 off to prevent the auto dhcp config to be pushed.
 
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