Afrihost - Pure Fibre Feedback Thread Part 2

[Rouxenator]

Has the speeds for Openserve already upgraded?

https://www.speedtest.net/result/14409763446.png

Try the MyBB speedtest instead?

For some reason speedtest.net things I am 1400km up country.


Meanwhile back at the ranch - klappit 250MBps

 

[Bryn]

Pretty irritating that the 500Mbps folks never get included in speed upgrades.

 

[AfriNatic]

We are observing a substantial drop in traffic for Vuma Aerial clients in Gauteng and are investigating with Vumatel.

 

[AfriNatic]

We are observing a substantial drop in traffic for Vuma Aerial clients in Gauteng and are investigating with Vumatel.

View attachment 1483949

The outage is also affecting Evotel Gauteng.

 

[6spdmanual]

No internet, no fun. Is it a Vumatel issue?

 

[AfriNatic]

Hi

It's affecting a couple of FNO's like Vuma GPON and Evotel in Gauteng.

 

[blunt]

@AfriNatic @Afrigirl do OS line speed changes (if we have opted to downgrade/upgrade) go through at midnight tonight?

 

[Afrigirl]

@AfriNatic @Afrigirl do OS line speed changes (if we have opted to downgrade/upgrade) go through at midnight tonight?

Hello. The change request will be submitted to Openserve by Midnight and should be active in the morning.

 

[Sicarius404]

Try the MyBB speedtest instead?

For some reason speedtest.net things I am 1400km up country.
View attachment 1483869

Meanwhile back at the ranch - klappit 250MBps
View attachment 1483877

Oh I meant the new Speed Upgrades, because I am on 100/50 Mbps Package but seem to get 150/75 Currently

 

[Afrigirl]

Oh I meant the new Speed Upgrades, because I am on 100/50 Mbps Package but seem to get 150/75 Currently

Hi.
It looks like Opensrve has completed the new line speeds on their end.

 

[capetownspur]

Hi.
It looks like Opensrve has completed the new line speeds on their end.

Looks like it, been on 250/125, right now getting around 300/150

 

[Gudnews]

Pretty irritating that the 500Mbps folks never get included in speed upgrades.

I assume you are one? Would it change your experience much to get upgraded?

 

[Bryn]

I assume you are one? Would it change your experience much to get upgraded?

Yes. Upload speed is critical for large files. My speeds are already pretty great, but 1Gbps would be such a bonus, especially when upload is likely to be half that with Openserve.

 

[RazedInBlack]

YOUR FIBRE PACKAGE IS CHANGING

Fibre price increase, thanks Afrihost!

So the "free" upgrade wasn't free at all

 

[MakoPC]

YOUR FIBRE PACKAGE IS CHANGING

Fibre price increase, thanks Afrihost!

So the "free" upgrade wasn't free at all

Well when the FNO increases prices, it is a bit difficult for an ISP to some how absorb the costs

 

[e4et]

YOUR FIBRE PACKAGE IS CHANGING

Fibre price increase, thanks Afrihost!

So the "free" upgrade wasn't free at all

I was also having a chuckle just now when i read my increase email.

They can take back the "free" upgrade and rather leave my package the way it was.

 

[RazedInBlack]

Well when the FNO increases prices, it is a bit difficult for an ISP to some how absorb the costs

Sure but why is my "fibre package changing"?

I was under the impression it changed a month ago with the "free" upgrade.

Here is the original email from them:

Your Fibre is getting even better!​

Your Fibre line speed will be UPGRADED at no additional cost to you. This change will happen during February 2023.

Our mission is to make sure that your data delivers what you need and that every byte counts. You'll still get the same uncapped experience you've become accustomed to - with faster speeds.

It's just our way of giving even more Pure Internet Joy.

 

[MakoPC]

Sure but why is my "fibre package changing"?

I was under the impression it changed a month ago with the "free" upgrade.

Here is the original email from them:

Why don't you ask your FNO why they increased their prices? Are ISP's supposed to provide internet at a loss to you?
If you can't afford it, you can also downgrade? That is an option?
Complaining about it on a forum is really not going to get you anywhere

 

[RazedInBlack]

Why don't you ask your FNO why they increased their prices? Are ISP's supposed to provide internet at a loss to you?
If you can't afford it, you can also downgrade? That is an option?
Complaining about it on a forum is really not going to get you anywhere

Oooh! Did we not take our pills today?

Ok let me spell it out for you:

My issue is not with the increase (well maybe a bit to be fair), its the wording they use in both emails, its quite amusing.

 

[MakoPC]

Oooh! Did we not take our pills today?

Ok let me spell it out for you:

My issue is not with the increase (well maybe a bit to be fair), its the wording they use in both emails, its quite amusing.

You still wasting your time complaining about this?