no service

  1. N

    6 Days with no internet

    hi I have been with little or no internet and signal since Friday last week. At the best I have had use for a maximum of 10% for the period. In an effort to personally attend to the matter, when the self help option on the website did not work, today i switched my sim from the samsung tablet...
  3. A

    No network during loadshedding...

    I'm on a MTN contract and a have Cell C LTE data package at home. During loadshedding I have absolutely no service, can't even phone to open my gate. Both networks drop to no service. I stay in Centurion Eldoraigne, not some rural area... Who can I contact to launch a complaint? Surely after all...
  4. M

    What are my rights (as a homeowner in a complex)?

    We bought a sectional title in a complex in Parklands, more than two years ago. The complex is managed by a managing agent who is utterly incapable of doing anything. The complex does not have fibre and for the last two years I have been actively trying to get fibre installed in the complex but...
  5. Z

    Need help cancelling with VOX

    If anyone can help, please steer me in the right direction. Put in an application with Vox for Fibre. Vuma had already installed their unit in the house before I applied. A month of endless phone calls, and bs promises resulted in absolutely nothing from Vox. Eventually got tired of them and...
  6. C

    MTN no support & coverage issues while roaming

    We have two lines with MTN and we're currently on vacation. Both lines have international roaming and calling. Both are used on iPhone 6S devices. One of them are working just fine and another has been dead for 2 weeks. It is constantly reporting "No Service." It has done so in France...
  7. A

    My never ending nightmare with Telkom

    Please see my Telkom nightmare statistics for November and December below: 01. - 09.11.: Intermittent breaking off and very slow internet connection but the landline is working fine 10.-19.11: No internet and no landline available 20.-23.11.: Internet is working fine, but no landline...
  8. infiniteoddity

    No help on my Telkom line fault

    I' at a point of total desperation and I was hoping someone could help some how. I have been 26 days with no service on my Telkom VDSL line now. It keeps going in a cycle where I log the call.. nothing happens for a week then I escalate. A technician comes out checks the line says he checked the...
  9. D

    Thanks for nothing, Afrihost. An open letter.

    An open letter to Afrihost: Just some background context: Initially I was in the clouds with Afrihost's quick, friendly and efficient support. I wanted to put this here to warn anyone considering them to stay away. Their support has gone down the drain. I moved to Afrihost from OpenWeb...
  10. J

    MWeb technical support useless - best look for other providers

    My ADSL line went out on the 8th of Feb - at the time I did notify Mweb and stated I am worried it might be due to lightning and that the router has been struck by lightning. Be it as it may they tested the line and said it is down and they will log with Telkom. 18 days passed before Telkom...
  11. P

    Afrihost and Telkom: shocking service (2 weeks and counting without internet)

    I signed up for a line with Telkom late December 2015. I then signed up for an Afrihost uncapped package when the line was migrated and in place. I had service for a day and a half before the line went down on 10 January. Afrihost told me it was a DSL problem and a fault was logged with...
  12. T

    Telkom Issues - Assistance Required

    Hi Guys Hopefully I can get some advice here. For the past few months I have had terrible internet access where at times I connect at under a MB in speed. At present I am suppose to be on a 10MB account. On first logging this issue some time in May the poriginal fault was opened for about 4...
  13. K

    Fleurdal, Bloemfontein - No service no response.

    Hi guys, this is my first post on here and I literally just joined a few moments ago as a friend told me to post on here in an attempt to have something done to my line before I switch to something else. (Went on a massive rant and wanted to drop my servers with Telkom completely and advising...
  14. P

    MTN - No service (emergency calls only)

    Hi guys, I hope someone can shed some light on this issue i am having. I know there are issue's with MTN at the moment, but this seems to be something else unless im wrong. Since Thursday last week, my phone (LG G4) randomly showed "No Service" and "Emergency calls only" I restarted...
  15. S

    HOW TO GET SERVICE FROM TELKOM MOBILE?

    Hi If I signed up for a Telkom Mobile Internet 15GB Promo, month-to-month, simcard only package from Telkom in the Menlyn store, how do I get it activated? They said on Saturday it will be active within 24hrs. It's still not active. I went back to the store and the consultant (Johan) said...
  16. B

    Vodacom asks me for money - then puts the phone down in my ear.

    Open letter to J van Zyl and VData. Vdata - as you are aware I have been experiencing coverage issues with the network. Tech division acknowledged these issues and I received reference numbers. A week or so later a cancellation reference number. I called the call centre and data centre -...
  17. E

    Vodacom fraudulent account, handed over to lawyers, Threatening to attach my assets

    Good day all I don't know what to do anymore. Vodacom has a fake account in my name and for 3 months their lawyers have been threatening me. I have sent them my ID, specimen signatures and a affidavit but they just don't care. I have never done business with Vodacom, and surely will...
  18. D

    Afrihost Major Incident: Cannot connect (authenticate) to internet service

    Since yesterday (29 April 2014) Afrihost customers cannot log into their internet service. No email or SMS communication has been sent out to their customers. Or any related message displayed on their client zone website. On calling the call centre I was informed that I will not be able to...
    • dude007
    • Thread
    • adsl afrihost cannot authenticate cannot reconnect internet service no service poor communication poor service
    • Replies: 25
    • Forum: ADSL and VDSL Discussions
  19. SmellyCelly

    "No Service" constantly :(

    Hello I moved from a Vodacom contract onto Prepaid at the beginning of the month. Since then it's just been an absolute disaster (more so than when I was on contract). It is always displaying "No Service" and this can go on for hours unless I turn my phone off and back on, but then it only...
  20. L

    iPhone 5s show "No Service" most of the time on Vodacom LTE

    I got my new iPhone 5s on 16/01/2014. My excitement was soon dampened. The phone showed " no servive" most of the time. You had to swich it off and on to get service again. Being a medical doctor this was an huge fustration. I eventually phoned Vodacom's 155 number. The consultant admiited...
  21. D

    WebAfrica - Please HELP, this is becoming ridiculous !!!

    Re: Ticket Nr. 1594938 I’ve been struggling with this ONE issue for more than a week now! Please assign your tickets to a single person and have them resolve this. Every bloody person in the call centre has responded to this ticket now, each one on its own and each one with totally...
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