terrible service

  1. T

    Stay away from Vox LTE! Proof of horrendous service inside.

    Firstly, I should say that I really don't want to drag the dirty laundry out into the public, but Vox has given me no choice. It's been 5 weeks now of me wasting my time going back and forth with them to try and get them to deliver the service I am paying for... and still nothing. Just issue...
  2. Johnatan56

    Cool Ideas - Tl,dr; Terrible

    Here I am, 6 hours before my line is supposed to be cancelled, and already without internet. Should have expected it based on the past track record. A long time ago, while I was still less annoyed than I am now, I was on an OpenServe + Vox 100Mbps 300GB account, times were good, the cap lasted...
  3. D

    Afrihost - Worst Customer Service

    Afrihost & MTN - Worst Customer Service Following my previous mybroadband post, I have not received any response from Afrihost on this platform. I also sent through a PM that has not been responded to. I took some time to write out everything that has happened up until now, for the sake of...
  4. D

    Afrihost/MTN Refusing to blacklist stolen device

    My iPad Air 2 Wifi & Data was stolen in the first week of December last year. I have been trying to have it blacklisted for two months but Afrihost has constantly made excuses for not doing it. Now Afrihost has stopped responding to my emails altogether (for the last week). In the last two...
  5. J

    Cool Ideas or Home Affairs? WORST customer experience ever!

    I have been a customer with Cool Ideas for about 6 months, I have had 20 plus problems with them. They debit money even when I have been paying with payfast since I joined them and still havent refunded me putting me in arrears with my bank and I am being charged fees cause of it . They take...
  6. Twista

    Sick and Tired of Pathetic Afrihost Service - Hosting

    My dedicated server has been down for hours now. Stayed on my cellphone 59 mins with the call centre agents and then asked then to call me. No call, no server, no website, no email. The annoying call centre agent states he can see my website. My entire office cannot. WTF. Will be...
  7. S

    Have2Have... WTF?

    Man, have I had the truly worst experience ever in my years of online shopping. I placed my order for some phone and tablet accessories sometime in March and was told that the delivery would be done by 14 April. As time went on, I kept on emailing their office and was met with similar late...
  8. D

    WebAfrica - Please HELP, this is becoming ridiculous !!!

    Re: Ticket Nr. 1594938 I’ve been struggling with this ONE issue for more than a week now! Please assign your tickets to a single person and have them resolve this. Every bloody person in the call centre has responded to this ticket now, each one on its own and each one with totally...
  9. M

    Not impressed with Have2Have this time

    I've only ever bought from www.have2have.co.za once before, but the experience was so good that I decided to use them again. This time around I had a very poor experience. It's not anywhere as bad as most stories, where they give you the constant run-around, but surely after having ordered...
  10. K

    MTN Shop Cresta - Terrible Service

    Hi All Short version of the story; Sister-in-law beginning of December was due for an upgrade. Went to MTN in Cresta and received a Samsung u800. It was faulty. Out of the box failure. Went back to exchange it... they had no stock, she must wait a week for replacement. A week later she goes...
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