webafrica crap support

  1. D

    WebAfrica worste service ever!

    WebAfrica has shocking customer service. I moved house and requested fiber at the new address. The agents advised me to not use the move option, but rather the option to cancel and if they can find something they can contact me, this was supposedly to get me a good deal with Frogfoot. Turns out...
  2. C

    Vumatel monopoly and Webafrica incompetence

    I have fibre internet via Webafrica at my home and for the most part i'm happy with it. I logged a call on their Whatsapp chat for a second fibre line at my mother-in-law's house in Athlone. A sales rep phoned me and we confirmed the sale for the fibre line in Athlone, he said it would take up...
  3. gideonel

    WebAfrica email support failure - Spam

    Hi guys, If this post is in the wrong area, I am sorry, please advise or move it to a different area. I have a client who is a client of WebAfrica. He recently started having a issue with his email. He has this issue on his phone and on this PC via Outlook and Thunderbird. I have his mail...
  4. N


    Hi, So, I got Rain's LTE with Webafrica unfortunately. Had it for a month or 3, and cancelled just before emigrating. Organised collection of their router on 19 December 2017, and spent the whole bloody day waiting for their useless collection company. Nothing. Tried to get them to...
  5. D

    WebAfrica - get your **** together!

    Since 6:30 AM yesterday, one of WebAfrica's mail servers is down. Which means a whole bunch of businesses that haven't been receiving emails for almost 2 full business days now. And no one can tell us when it'll be sorted out - not the call centre, not their Facebook/Twitter admins, it's not...
  6. F

    WebAfrica Support Slooooooooooooooooooooooooow!

    Ok so hands up who is experienceing very very slow to practically non existant support from Webafrica. I'm talking particularly about their support for reseller webhosting. I feel sorry for those who have other stuff with them it must be hell. I have been with them for 4 years now and in the...