10 Mbps ADSL availability checker

If you have been upgraded to 10Mb, indicate which Province you live in.

  • The Eastern Cape

    Votes: 3 0.9%

  • The Free State

    Votes: 2 0.6%

  • Gauteng

    Votes: 33 9.8%

  • KwaZulu-Natal

    Votes: 17 5.1%

  • Limpopo

    Votes: 1 0.3%

  • Mpumalanga

    Votes: 0 0.0%

  • The Northern Cape

    Votes: 0 0.0%

  • North West

    Votes: 2 0.6%

  • The Western Cape

    Votes: 45 13.4%

  • No upgrade as yet

    Votes: 233 69.3%
  • Total voters
    336
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Telkom’s 10 Mbps ADSL upgrades were widely welcomed when they started in August. The company seems committed to continue its network upgrades to support the higher ADSL speeds in more areas.

Telkom SA Managing Director Pinky Moholi said that they are well aware that higher broadband speeds will become increasingly important in the future, and that they will need to invest in their ADSL network to boost speeds of their current ADSL offerings.

Telkom also made it possible for subscribers to check whether their line supports speeds of up to 10 Mbps with the launch of its 10 Mbps ADSL availability checker in August. The accuracy of this tool has however now been questioned.
 
Happy

Telkom denies information that its 10 Mbps ADSL checking tool provides inaccurate information; upgrades in store for February 2011

Telkom's 10 Mbps ADSL upgrades were widely welcomed when they started in August. The company seems committed to continue its network upgrades to support the higher ADSL speeds in more areas.

Telkom SA Managing Director Pinky Moholi said that they are well aware that higher broadband speeds will become increasingly important in the future, and that they will need to invest in their ADSL network to boost speeds of their current ADSL offerings.

Telkom also made it possible for subscribers to check whether their line supports speeds of up to 10 Mbps with the launch of its 10 Mbps ADSL availability checker in August. The accuracy of this tool has however now been questioned.

MyBroadband has received information from a source close to its technical operations which suggests that Telkom's 10 Mbps ADSL availability checker "should not be trusted."

According to this source many exchanges have multiple DSLAMs per exchange, and if a single DSLAM can't handle 10 Mbps speeds then the whole exchange's numbers are given the message "this service cannot be converted to 10Mbps Fastest DSL at this stage."

It is further alleged that Telkom's records for bigger centres such as Johannesburg, Pretoria, Cape Town and Durban are not kept up to date which causes further problems for all of Telkom's systems. "Gauteng, Cape Town and Durban are all stuffed," the source said.

Telkom denies allegations

Telkom has however denied these allegations, explaining that "all lines connected to non 10 Meg capable DSLAMs will indicate "no 10 Mbps" even if there are other DLSAMs in the exchange that are 10 Mbps capable."

"In the future (around February 2011) a line connected to a non 10 Mbps capable DSLAM will indicate "10 Mbps available at exchange" if there is a 10 Mbps capable DLSAM in that exchange," said Telkom.

"Currently all lines connected to 10 Mbps capable DLSAMs will indicate '10 Mbps available' even if they are non 10 Mbps capable DSLAMs in the same exchange."

When faced with the allegation that "all the network records in bigger metros are not up to date which in turn means the 10 Mbps checker tool provides inaccurate information," Telkom would not confirm or deny this allegation.

Telkom merely said that the 10 Mbps ADSL checking tool is updated on a weekly basis, and that "around February next year, the enhanced checker will be able to handle real time queries with greater accuracy."
 
Happy

10 Mbps ADSL availability checker Telkom’s new 10 Mbps ADSL availability checker now fully functional – check if your exchange supports higher speed ADSL
 
I keep on getting "sorry , as per our technical department..can't be done" from Telkom . I've again today spoken to one of the techies that was busy at the "box on the corner" (50m from my house) with some ADSL stuff. He confirmed once again that the Glenwood exchange in Faerie Glen (012 361) is 10Mbps capable. The checker also states max 4096. Any one else in this area been trying to upgrade ?
 
jacob15 said:
happy.gif


Telkom’s 10 Mbps ADSL upgrades were widely welcomed when they started in August. The company seems committed to continue its network upgrades to support the higher ADSL speeds in more areas.

Telkom SA Managing Director Pinky Moholi said that they are well aware that higher broadband speeds will become increasingly important in the future, and that they will need to invest in their ADSL network to boost speeds of their current ADSL offerings.

Telkom also made it possible for subscribers to check whether their line supports speeds of up to 10 Mbps with the launch of its 10 Mbps ADSL availability checker in August. The accuracy of this tool has however now been questioned.
Click to expand...

libanez-paul said:
Happy

Telkom denies information that its 10 Mbps ADSL checking tool provides inaccurate information; upgrades in store for February 2011

Telkom's 10 Mbps ADSL upgrades were widely welcomed when they started in August. The company seems committed to continue its network upgrades to support the higher ADSL speeds in more areas.

Telkom SA Managing Director Pinky Moholi said that they are well aware that higher broadband speeds will become increasingly important in the future, and that they will need to invest in their ADSL network to boost speeds of their current ADSL offerings.

Telkom also made it possible for subscribers to check whether their line supports speeds of up to 10 Mbps with the launch of its 10 Mbps ADSL availability checker in August. The accuracy of this tool has however now been questioned.

MyBroadband has received information from a source close to its technical operations which suggests that Telkom's 10 Mbps ADSL availability checker "should not be trusted."

According to this source many exchanges have multiple DSLAMs per exchange, and if a single DSLAM can't handle 10 Mbps speeds then the whole exchange's numbers are given the message "this service cannot be converted to 10Mbps Fastest DSL at this stage."

It is further alleged that Telkom's records for bigger centres such as Johannesburg, Pretoria, Cape Town and Durban are not kept up to date which causes further problems for all of Telkom's systems. "Gauteng, Cape Town and Durban are all stuffed," the source said.

Telkom denies allegations

Telkom has however denied these allegations, explaining that "all lines connected to non 10 Meg capable DSLAMs will indicate "no 10 Mbps" even if there are other DLSAMs in the exchange that are 10 Mbps capable."

"In the future (around February 2011) a line connected to a non 10 Mbps capable DSLAM will indicate "10 Mbps available at exchange" if there is a 10 Mbps capable DLSAM in that exchange," said Telkom.

"Currently all lines connected to 10 Mbps capable DLSAMs will indicate '10 Mbps available' even if they are non 10 Mbps capable DSLAMs in the same exchange."

When faced with the allegation that "all the network records in bigger metros are not up to date which in turn means the 10 Mbps checker tool provides inaccurate information," Telkom would not confirm or deny this allegation.

Telkom merely said that the 10 Mbps ADSL checking tool is updated on a weekly basis, and that "around February next year, the enhanced checker will be able to handle real time queries with greater accuracy."
Click to expand...

wade-dwyane said:
Happy

10 Mbps ADSL availability checker Telkom’s new 10 Mbps ADSL availability checker now fully functional – check if your exchange supports higher speed ADSL
Click to expand...

1 - Why do you keep creating new user profiles?

2 - the adsl checker still doesn't work, neither in FF nor IE...
 
I get this:

Maximum speed available in your area: 4096kbps. Your exchange supports ADSL. Unfortunately but due to infrastructure related problems cannot offer an ADSL service.
Click to expand...

Pathetic...
 
Luke7777 said:
I keep on getting "sorry , as per our technical department..can't be done" from Telkom . I've again today spoken to one of the techies that was busy at the "box on the corner" (50m from my house) with some ADSL stuff. He confirmed once again that the Glenwood exchange in Faerie Glen (012 361) is 10Mbps capable. The checker also states max 4096. Any one else in this area been trying to upgrade ?
Click to expand...
Just to update,,, it's the Lynnwood Glen exchange and according to this link , it is 10Mbps enabled, but max is 4096... WTF ??? Nice link that btw (found earlier in this thread), lots better than the checker
 
DSL availability and maximum speed supported by your exchange cannot be determined at this stage, for residential please contact the DSL call centre on 10210, for business please contact 10217.
Click to expand...
Should have expected it.
 
Luke7777 said:
It's not about what Telkom sells or don't sell. (It's actually a free upgrade) This is about the exchange. Check my question again :)
Click to expand...

My ADSL2+ capable exchange states the same (4Mbps max), but I do sync at 8Mbps. Does that answer your question? :p
 
Almost :) , meaning that based on that there's no reason for Telkom to refuse my upgrade. Line quality is excellent, with attenuation being in low single digits (5/1) and SNR around 30. Will try them again
 
Yeah, seems like Telkom are reluctant to specifically state 10mb. I have a business line that is on a 10mb enabled exchange with superb line attenuation rates but the most they will sync it to is 6mb, probably due to bandwidth constraints rather than any physical condition that exists on the line.
 
Happy

10Mbps ADSL worse than 4Mbps: MyBroadband - Rudolph Muller

Some Internet Service Providers are moving their subscribers back from 10Mbps ADSL lines to 4Mbps to ensure better stability and throughput

Telkom started to upgrade some of its 4Mbps ADSL subscribers to 10Mbps in August 2010, and continued this process at exchanges which had ADSL2+ enabled DSLAMs, which are served by Metro-Ethernet backhaul, and only in places where there are high ratios of 4 Mbps ADSL subscribers.

In cases where a subscribers’ line quality is not good enough to support a stable 10 Mbps service, it is assigned the highest possible speed (in speed profile increments of 1 Mbps each) where the connection is stable and will provide a good quality of service.

Many Telkom ADSL subscribers have expressed delight at the higher speeds, but not everyone who has been upgraded shares this feeling.

Numerous new 10Mbps ADSL subscribers have voiced concerns about the stability of the new 10Mbps ADSL service, and some service providers are pro-actively migrating their 10Mbps clients back to 4Mbps lines.

The performance of ADSL lines is particularly important in an ADSL bonding environment where a ‘dud’ line can significantly influence the overall throughput of the bonding solution.

Altech Technology Concepts (ATC) CEO Wayne De Nobrega, an expert and pioneer in ADSL bonding in South Africa, said that they have migrated their 10Mbps ADSL users back to 4Mbps.

The reason for the ‘downgrade’ is not only because of service stability concerns, but also because ATC found that a 4Mbps service often provides a higher average throughput than the upgraded 10Mbps line.

According to de Nobrega, one of the biggest problems is most likely the quality of Telkom’s copper infrastructure and the length of the local loop – problems which are expensive and time consuming to address.

MWEB CEO Rudi Jansen also previously expressed concerns about Telkom’s capacity to support the higher ADSL speeds.

“We are aware of numerous ‘hotspots’ at exchanges around the country where users are getting vastly different experiences. This problem has been further compounded by the recent upgrade to a 10Mbps service on certain exchanges,” said Jansen.

MWEB Business, which is also offering an ADSL bonding solution, has further said that while they are ready to launch a 40Mbps ADSL bonding solution they have concerns about Telkom’s slow 10Mbps ADSL rollout and overall ADSL infrastructure.

MWEB Business GM Andre Joubert explained that a 40Mbps ADSL bonding solution may create unrealistic expectations among MWEB Business’ clients, and they simply cannot guarantee that a client can get these speeds as it is reliant on Telkom’s infrastructure rather than MWEB Business.

Telkom was asked for comment about the performance of its 10Mbps ADSL service, but the company did not respond by the time of publication.
 
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