4mbps running at 512mbps?

Is your 4mbps line running at 512kbps?

  • Yes

    Votes: 59 45.7%

  • No

    Votes: 64 49.6%

  • Unsure

    Votes: 6 4.7%
  • Total voters
    129
Hi All

Just like KickTheBucket I too had a Telkom tech to come out to my house - somehow something went wrong at the DSLAM and me back to 415 speeds now.

Proff
 
Azul said:
guys guys guys, so many threads on this.

I had the Telkom Tech rock up at my house earlier today. I told him to GET LOST.

If you haven't noticed by now, when 20+ people are complaining about the same problem it CLEARLY and OBVIOUSLY is _NOT_ anything to do with line attenuation, line noise. OR ANYTHING at your HOUSE!

Please think. And STOP posting the same crap.

Lets try actually find out where the problem is coming from. Everyone effected seems to be from JHB like, however we are all different areas. The problem did seem to start for all of us around the same time though. Which leads me to think, yes the problem is at the exchange, but clearly not.

Since we all on different exchanges, and obviously not every exchange messed up at the same time. Which leads me to believe it is some other point after the exchange.

This is definately a serious matter. And has nothing to do with what ISP you use, or what area you are in (In JHB). And I personally just want to try narrow it down, so when I do call Telkom we can ALL say the same thing to them. The more people phoning in the about the same problem the more chance we have of resolving it.

So if anyone can think of anything USEFUL to add to what more after the exchange it could be, then yeah. Please share.
Click to expand...

wtf, what proof do you have that it is NOT at the exchange? maybe they selected random exchanges to try something new on and it is buggering up people's profiles. maybe they decided to choose random people on an exchange that might not notice a speed decrease. people are phoning 375375 and telling them they need the help of a specialist and GETTING THEIR LINE SPEED BACK TO NORMAL. if it was after the exchange, there would be no freaking chance in hell that I would get exactly 512k speeds ALL of the time. so no it is not the line, I knew that from the start, it is not at my house, that I knew, but I decided to post about it so I can find out how many other people are experiencing the same problem and letting them know that I am too so yeh, I encourage people to post more on here to let all of us know that they too are having the same crap and maybe someone gets it resolved and lets us all know what needs to be done. I don't care what crap anyone can come up with that MIGHT be wrong with something after the exchange lol I live in dbn by the way, not JHB
 
br34k said:
if it was after the exchange, there would be no freaking chance in hell that I would get exactly 512k speeds ALL of the time. so no it is not the line
Click to expand...
This is exactly what I'm basing my hunches on. The fact that 4M lines, syncing to 2-4Mbps at a local loop, are behaving precisely like a 512K from a throughput point view. There is no other logical/technical explanation for this symptom.
 
All I'm saying guys is that mine is back to normal - I shared as much information as timely as possible - I thought one of the purposes of this forum is to keep your fellow forumites unformed?

Proff
 
proff said:
All I'm saying guys is that mine is back to normal - I shared as much information as timely as possible - I thought one of the purposes of this forum is to keep your fellow forumites unformed?
Click to expand...
100%, the thing is one can't assume the location of the on-site techie is neccessarily the location of the fault.

In your example he may have done some rudimentary verification on the DSLAM config after which he called the NOC to check upstream explaining his side looked kosher. There a NOC engineer could have found the mis-configuration and rectified it elsewhere in the network.
 
Hmmm

Well hopefully I will get mine fixed tomorrow or Tuesday.

Telkom Tech came yesterday morning, I told him to go away and check the exchange, clearly did nothing about it.

;(
 
this is quite interesting... noticed RASPPPOE stopped working around the same time and i just checked and my PPPOE services have changed from nngy-ip-esr to ndn-ip-esr
 
I just downloaded FF3.0 and was getting 55kB/s flat on the whole download. This was with a download manager (FlashGot for FF).

Something is definitely up with 4Mb lines, they behave like 512k lines and this problem seems to be countrywide. Why can't we get a decent answer?

rpm, I would think that this is your job to do a bit of hunting and at least publish an article regarding this issue?
 
i am also getitng exactly 55KB/s, 1 thread or 20.. same thing. would be nice if someone could set up a poll or something so we can see how many people are experiencing this?
 
br34k said:
changed from nngy-ip-esr to ndn-ip-esr
Click to expand...
Interesting, looks like you've been bounced from one ESR to another. To my knowledge this should be a static thing (DSLAM port -> ESR). Must be have some issues?
 
br34k said:
i am also getitng exactly 55KB/s, 1 thread or 20.. same thing. would be nice if someone could set up a poll or something so we can see how many people are experiencing this?
Click to expand...
If anyone has a suggestion on how a poll should best be worded please let me know.
 
feo said:
What speeds do you get with your 4Mb line? (please post more detail in the thread itself)

1. 0-60kB/s
2. 60-200kB/s
3. 200-300kB/s
4. 300kB/s+
Click to expand...
Everyone happy with this?
 
Firstly, I'd like to comment on telkoms support.

It's a load of #$%@. I phone Telkom support to ask for help regarding my 4 meg line acting extremely slow, and the techie directs me to www.speedtest.co.za - A site for sale?

How can a techie direct me to a site that doesn't even exist? This is pathetic, it's as if the techie was walking on the street looking for a job today, and got picked up by telkom... is this what job employment is coming to in this country? I'm disgraced at the service I'm getting.

Back to my connection speed though...

I'm synced at 4 megs yet I can only download at a max. of 50KB/s?

I've just gone onto http://games.saix.net and used there bandwidth tester to see the speed of my line and these are the results I got:

Your current bandwidth reading is:

402.50kbps

which means you can download at 50.31 KB/sec. from our servers.

--

How do I go about getting this fixed? My friends had a fault logged for over 2 months and i'm sure it's higher priority than mine is.. This is terrible, something needs to be done about this service.
 
Last edited:
now im starting to get irritated!!!!!!!!!!!!!!!!!!!

i wake up today, still synicing at 864kbps instead of 4meg... but now AT 864kbps my SNR is 8.5db? when normally it was 18db?

I USE TO HAVE 16.5db syncing at 4 meg.

hate this country.
 
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