67000.00 Data charge!

I feel your pain. The problem is you use a company line. The company has you on a tight leash. Unless yu have another job or you want to quit, you have no options
 
Why would you use a company asset to download non company related SW?
 
Gulio said:
Why would you use a company asset to download non company related SW?
Click to expand...

Although these are valid questions/points. Don't you think that MTN should be accountable for their blatant attempt to rob people via the OOB rates (i.e. hiding something that maybe 10% of people will pick-up) ? To me it's criminal ... full stop.
 
Dan C said:
Although these are valid questions/points. Don't you think that MTN should be accountable for their blatant attempt to rob people via the OOB rates (i.e. hiding something that maybe 10% of people will pick-up) ? To me it's criminal ... full stop.
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Autopage.
This is a different scenario.
The company has an agreement with AP.
Does the company fight on behalf of the employee and not pay it? What happens when AP decide to cut off all the lines until payment is received?
I'm not sure on the designation of the op within his company but if the CEO finds out why his lines been locked, who do you think he blames?

It's foolish behavior by the employee regardless of the circumstances. Refund or no refund, it's risky to abuse company assets.
 
Gulio said:
Autopage.
This is a different scenario.
The company has an agreement with AP.
Does the company fight on behalf of the employee and not pay it? What happens when AP decide to cut off all the lines until payment is received?
I'm not sure on the designation of the op within his company but if the CEO finds out why his lines been locked, who do you think he blames?

It's foolish behavior by the employee regardless of the circumstances. Refund or no refund, it's risky to abuse company assets.
Click to expand...

OOB SHARK WINS!
 
Gulio said:
Autopage.
This is a different scenario.
The company has an agreement with AP.
Does the company fight on behalf of the employee and not pay it? What happens when AP decide to cut off all the lines until payment is received?
I'm not sure on the designation of the op within his company but if the CEO finds out why his lines been locked, who do you think he blames?

It's foolish behavior by the employee regardless of the circumstances. Refund or no refund, it's risky to abuse company assets.
Click to expand...

It has nothing to do with the OP's company he works for or what assets he used.. if he was using his private phone, he would be in jail for not be able to pay it . GET IT ?
 
Dan C said:
It has nothing to do with the OP's company he works for or what assets he used.. if he was using his private phone, he would be in jail for not be able to pay it . GET IT ?
Click to expand...

What country do you stay in where they put people in jail for debt? SA hasn't done that for decades.
 
Who is going to take these corporate thieves to the Consumer Commission (or something like that) to prevent them taking advantage of people in this way.

Real pity your company paid - should have threatened Autopage with cancellation of ALL company contracts and future business for this kind of blatant thievery

:mad:
 
The fine print matters.

I NEVER sign anything without reading through the entire agreement. I cross out and sign the deletion of all conditions with which I disagree.

Once signed, a contract is a contract, and it behoves one to perform.
 
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Dan C said:
It has nothing to do with the OP's company he works for or what assets he used.. if he was using his private phone, he would be in jail for not be able to pay it . GET IT ?
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No! I don't get it, but they say BS baffles brains!
 
If going to them did not work, name and shame until they give up and come to you.
Places like this is a good start.

imo they owe you 67000 + something for the bad rep this gave you at work.
 
kree8 said:
Greetings. On the 25 of December 2013, I received a sms on my work phone, stating I had loyalty points. I had never used these points before and was curious what I could purchase with them. I purchased a 24 hour uncapped data bundle and received a sms confirming my purchase. I then proceeded to download, various learning and entertainment media. e.g. Top 100 Ted talks, Bash scripting, Kano OS Alpha image, etc.

I retain to work and receive a high data usage alert from our secretary at work for an unpaid amount of 42,226.74 :wtf: Final bill is 67000.00 including vat.

After explaining the situation to Autopage and sending them proof that I purchased the data bundle they have refused to re-rate the data :( My company has paid the amount.

I now owe my company the money and will be paying them back for the next three years, while earning a grand sum of less than R300, after deductions, rent and debt orders. I don't live an extravagant life style. One of my debit orders is to legal wise, They have drafted a letter on my behalf and sent it to Auto page but they(Auto page) has not responded. Big corporate is not sympathetic either. I have been told to, shut my mouth and be grateful I still have a job...

I have been on a roller coaster ride of shame, hope, anger, disappointment... and im still going...

I am pleading to the users of mybroadband for advise.
Click to expand...

I can't give you legal advice but I'll tell you this...(if you have to pay) you can either let this bring you down for the next few years and be depressed or you can go into this with the mindset that you will pay it back and come out better (ie get a better job/improve your skills/create your own opportunities), I admit I don't know your situation but I hope it helps.
 
stoymigo said:
I can't give you legal advice but I'll tell you this...(if you have to pay) you can either let this bring you down for the next few years and be depressed or you can go into this with the mindset that you will pay it back and come out better (ie get a better job/improve your skills/create your own opportunities), I admit I don't know your situation but I hope it helps.
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What he said.

But I wouldn't give up the fight just yet. Go to hellopeter and state your case, direct, honest and appropriately. Don't do any name calling or ranting.
First try a complaint about Autopage. See what happens.
Then one about MTN.
Don't accept no for an answer. Be persistent.

You can also lodge a complaint with the National Consumer Commission.
You could even try ICASA. I once faxed them a complaint and about a month later they actually phoned me back to follow up. By that time I had already resolved my complaint myself, but maybe they can do something for you.

Please come back to this thread to keep us updated.
All of the best!
 
ajax said:
Go to hellopeter and state your case, direct, honest and appropriately. Don't do any name calling or ranting.
First try a complaint about Autopage. See what happens.
Then one about MTN.
Don't accept no for an answer. Be persistent.

You can also lodge a complaint with the National Consumer Commission.
You could even try ICASA. I once faxed them a complaint and about a month later they actually phoned me back to follow up. By that time I had already resolved my complaint myself, but maybe they can do something for you.

All of the best. Please come back to this thread to keep us updated.
Click to expand...
Surely honesty would require the OP to state that he didn't bother informing himself of the Ts&Cs of the special offer and therefore failed to comply with them. His unfortunate situation is the consequence of his negligence.

Look, I sympathise deeply. This is a shocking thing to have to face. If he PMs me I will contribute to his disaster relief fund as an act of solidarity for a brother, and I urge others to do the same.

But I get the sense that the OP is an honest person who takes full responsibility for his own action and omissions. He is man enough to face up to his errors. Trying to embarrass or shame the cell providers is not worthy of an honest man. The path to healing lies in integrity, not lashing out at others who acted according to their own published terms which you never bothered to read.
 
Not sure that the providers acted according to their own terms, and they may need to be shamed.

Is this double activation that they require before this product starts working really properly documented and explained. ?

Is it not the provider who is at fault here ? This needs to be investigated, it is not the first time that it has happened.
 
Where did he say it was R67K in 24 hours? The special was for 24 hours, but it was never activated... Presumably he continued using it?
 
F that! Stupid company of yours has sent you down the river. If you can prove that they didn't suitably advise you about the 2nd activation you stand a good case in court. Also it's not like that data cost the network much at all.
 
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