Afrihost Business Uncapped Feedback - 2

[Necuno]

Grinds my gears ffs.

Its them being ISP 2014!

 

[whatwhat]

lol. 25th has come and almost gone and people that aren't happy keep paying.

 

[Bona Botse]

lol. 25th has come and almost gone and people that aren't happy keep paying.

If it makes you feel any better, I received double my money back yesterday.

 

[whatwhat]

If it makes you feel any better, I received double my money back yesterday.

That's great. Just a pity most people just complain on a forum.

 

[HelterSkelter]

Streaming sucks on AH. Switch to another ISP, streaming rocks.

 

[Former member 61586]

lol. 25th has come and almost gone and people that aren't happy keep paying.

Also curious how many customers actually had the guts to actually cancel and leave.

 

[Crowley]

Also curious how many customers actually had the guts to actually cancel and leave.

We canceled 16 lines with Afrihost this week. Might be back when they sort their **** out but for now our customers needs comes before any loyalty to an ISP.

 

[Bryn]

Also curious how many customers actually had the guts to actually cancel and leave.

I cancelled. Already taken out an account with Crystal Web. I'll have no problem moving back to Afrihost in the future if things improve, unless I end up really liking CW.

 

[TEXTILE GUY]

Also curious how many customers actually had the guts to actually cancel and leave.

Ok, you got me .... I didnt cancel ....

But I am sure AH is going to sort this out ... after all everyone else has the ''guts'' to cancel, so they have plenty time to work on my account.

This ticket GWZ-123-27725 has been open since Tue, 21 Oct 2014 at 06:16.

Upto now AH has blamed ... the port 3 times and the IPC issue once, and at one point the speed looked good.

Speeds are stable, but still substandard. Its a 4Mbps account......

Last Result: Joburg
Download Speed: 2527 kbps (315.9 KB/sec transfer rate)
Upload Speed: 407 kbps (50.9 KB/sec transfer rate)
Latency: 63 ms
10/26/2014, 6:01:25 AM

Last Result: CT
Download Speed: 2548 kbps (318.5 KB/sec transfer rate)
Upload Speed: 411 kbps (51.4 KB/sec transfer rate)
Latency: 61 ms
10/26/2014, 6:04:09 AM

Last Result: International
Download Speed: 2538 kbps (317.3 KB/sec transfer rate)
Upload Speed: 389 kbps (48.6 KB/sec transfer rate)
Latency: 219 ms
10/26/2014, 6:05:09 AM

Please may I ask that is SORTED OUT.

Thanking you kindly

Gutless

 

[Malooga]

Hey afriteam,

I forgot to cancel yesterday, is there anyway I can cancel today and not have to pay for next month?

 

[BGE]

Our business cancelled on Thursday. I did test with CW but found dropping packets and inconsistent latency to be an issue, so we went with WA. So far they've been rock solid.

 

[HowTo]

I left.
My T&C's kicked in. Cant keep on feeding a lame horse.

 

[Bryn]

Hey afriteam,

I forgot to cancel yesterday, is there anyway I can cancel today and not have to pay for next month?

Highly unlikely. Cancelling isn't something you should forget.

 

[Necuno]

Highly unlikely. Cancelling isn't something you should forget.

I think I lol'd... hard...

 

[MagicDude4Eva]

I had 1 good week (Friday) this week. And now it's back to garbage - wife is trying to download Singstar app on PS4 and a 125MB download has now taken 25 (!!!!) effen minutes - no other line activity - pure internet joke that is Afrihost!

 

[ajules]

Crikey....this thread looks like a train wreck.So sad the depths Afrihost has plummeted to.

 

[giggity]

To www.google.co.za (international):


Ping's okay with a hell of a lot of jitter and packet loss.


To google.co.za (local):

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -   18 |   97 |   80 |    0 |    0 |    7 |    1 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |  164 |  164 |    7 |   11 |   61 |    9 |
|                          41.181.221.214 -    0 |  164 |  164 |   17 |   30 |  310 |   18 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |  164 |  164 |   17 |   29 |  312 |   17 |
|          rb-dca-2.za--rb-cr-1.mtnns.net -    0 |  164 |  164 |   19 |   29 |  311 |   19 |
|      jh-cr-2.za--rb-cr-1.za-b.mtnns.net -    0 |  164 |  164 |   18 |   27 |  312 |   18 |
|     jh-dca-2.za--jh-cr-2.za-a.mtnns.net -    0 |  164 |  164 |   18 |   30 |  316 |   20 |
|                            google.co.za -    0 |  164 |  164 |   18 |   27 |  309 |   18 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Ping's okay with a few spikes at the third hop. Quite a lot of jitter.

 

[dinkd]

they also promised us that it would all be resolved by the end of this week... given them the benefit of the doubt.. but the lack of formal communication from AH management about the issues and the lack of response to all the open tickets... i've just cancelled.

 

[Rohan]

Also curious how many customers actually had the guts to actually cancel and leave.

I am leaving, canceled my account a few weeks ago. Right now I am getting 3m to 4m speeds on my 10m line.

 

[requiem]

How about we make a poll and count up number of accounts lost to AH.