Can't connect with my Afrihost account nor my Axxess free account. both say "Authentication Fail" - anyone else experiencing anything similar?
That's odd. Can't see any general issues in the South this morning.
Drop me a PM with your deets and I'll get it checked out![]()
thanks. back online.. for a good 10 mins, i couldn't authetiate with any account, incl Telkom. Lets blame it on Exchange problems...
For people using these Business accounts, how is the Twitch streaming?
For people using these Business accounts, how is the Twitch streaming?
For people using these Business accounts, how is the Twitch streaming?
Twitch has been admittedly a little inconsistent. When I've tested it always been pretty decent, but it depends on line quality. My tests always showed that it likes a good chunk of throughput. We did have some issues when our network was in need of upgrades mid-last year. Since we did major IPC upgrades, I haven't noticed any issues on Twitch.
You can always sign up a Free GB account and test Twitch performance on our network for yourself. The free GB is unshaped and should perform similarly to a Business account.
https://www.afrihost.com/microsites...r&utm_medium=twitter&utm_campaign=FREEGB_1303
Thanks for the feedback. Last year in July I signed up for the 4Mbps Business package after trying the 1GB free account, and while Twitch worked flawlessly on the 1GB account, when i got the 4Mbps Business package you couldn't even stream on there.
After close to a month of working with your support team nothing changed so i canceled it.
So was curious as to if it had been fixed or was still an issue, as Twitch is something I use the most.
I definitely think it's improved dude
Replied to your PM earlier, I think it's best you get some first hand experience with it and take it from there.
I used to have no issues on twitch, till about August last year, since then I have had very inconsistent performance on my Business account regarding Twitch streams,
Also tried and tried with support and such but I've made the conclusion the issue is related to Afrihost and my ADSL, that being said on a different ADSL connection using an Capped account its flawless on a 10Mb connection.
In my case I can get full speedtests locally and decent ones internationally and still be unable to stream Twitch on 480p. Switching to a business account from Webafrica I can actually stream 480p.
My money is on a routing issue specifically based on my area.
Honestly just cant wait for a FTTH supplier to get going close to me.
for those struggling with Twitch though, I suggest you look into livestreamer, its a application that allows you to stream to a media player like VLC, this in turn allows you to set a large buffer for the stream, so a bad connection doesnt effect you as much.
for those struggling with Twitch though, I suggest you look into livestreamer, its a application that allows you to stream to a media player like VLC, this in turn allows you to set a large buffer for the stream, so a bad connection doesnt effect you as much.
International routing won't differ much across international routes, I'd like to take a look at the ticket - do you have the ref# handy? Twitch has definitely seen improvements so I'm sure we can give you a better experience here.
Hehe have discussed this with you before , YNE-706-59917
like I said though its a bad combination of my ADSL connection and partly Afrihost, seeing as I am congested at night on the local DSLAM/Exchange, still getting atleast 480p on Webafrica and nothing at all on Afrihost is sad. But I have learned to live with it, that and the fact I get an average 10% packet loss on my connection due to the incompetence of Telkom, my best solution is for these FTTH companies to get going or Telkom upgrading my area to MSAN, which will probably happen in the next 10 years![]()
I see the ticket hasn't been updated in some time - did we go over DNS servers at all?
Speed in the crapper again!
Download Speed: 1674 kbps (209.3 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 57 ms
2/12/2015, 7:05:26 PM
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 77 ms * 44 ms 105-236-9-1-esr-lo.mtnbusiness.co.za [105.236.9.
1]
3 42 ms 35 ms 34 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 38 ms 73 ms 77 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 46 ms 39 ms 45 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 43 ms 35 ms 51 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 46 ms 39 ms 37 ms 196.44.31.99
8 83 ms 178 ms 58 ms 196.31.220.8
9 42 ms 42 ms 46 ms 196.31.220.25
10 34 ms 77 ms 44 ms 196.31.63.206
11 * 41 ms 43 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 33 ms 42 ms 38 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Tracing route to googlemail.l.google.com [216.58.211.101]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 25 ms 25 ms 24 ms 105-236-9-1-esr-lo.mtnbusiness.co.za [105.236.9.
1]
3 86 ms 31 ms 37 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 * 38 ms * rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 * 24 ms 26 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 55 ms 33 ms 34 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 * 221 ms 228 ms ls-cr-2.uk--rb-cr-1.za-g.mtnns.net [196.44.31.11
4]
8 223 ms * 229 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
9 263 ms 222 ms * google-peering-ls-pr-2.uk.mtnns.net [209.212.99.
13]
10 212 ms 217 ms 221 ms 209.85.255.76
11 228 ms * * 209.85.244.240
12 227 ms 234 ms 229 ms 72.14.232.210
13 232 ms 231 ms * 209.85.245.71
14 214 ms 212 ms 223 ms 72.14.233.83
15 243 ms 240 ms 227 ms par03s15-in-f5.1e100.net [216.58.211.101]
Trace complete.
Hi Afrigenie. Sent a PM with the speed the results of the speedtest as per saix.net.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 31 ms 34 ms 34 ms 105-236-9-1-esr-lo.mtnbusiness.co.za [105.236.9.
1]
3 28 ms 28 ms 24 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 33 ms 33 ms 34 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 76 ms 37 ms * jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 35 ms 33 ms 33 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 40 ms 37 ms 34 ms 196.44.31.99
8 28 ms 26 ms 26 ms 196.30.1.53
9 37 ms 34 ms 26 ms 196.31.220.25
10 50 ms 45 ms 29 ms 196.31.63.206
11 41 ms 26 ms 25 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
12 27 ms 25 ms 28 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Tracing route to googlemail.l.google.com [216.58.211.101]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 22 ms 23 ms 21 ms 105-236-9-1-esr-lo.mtnbusiness.co.za [105.236.9.
1]
3 * 34 ms 38 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 24 ms 35 ms 26 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 * 25 ms 27 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 * 32 ms 23 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 222 ms * 228 ms ls-cr-2.uk--rb-cr-1.za-g.mtnns.net [196.44.31.11
4]
8 207 ms 212 ms 213 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
9 287 ms 290 ms 282 ms google-peering-ls-pr-2.uk.mtnns.net [209.212.99.
13]
10 233 ms 228 ms 228 ms 209.85.255.78
11 239 ms 238 ms 217 ms 66.249.95.23
12 232 ms 229 ms 237 ms 209.85.242.79
13 240 ms 234 ms 233 ms 209.85.245.82
14 220 ms 212 ms 214 ms 72.14.233.83
15 230 ms 246 ms 250 ms par03s15-in-f5.1e100.net [216.58.211.101]
Trace complete.
Ping Test:
ping 197.242.144.102
64 bytes from 197.242.144.102: icmp_req=1 ttl=57 time=25 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=57 time=27 ms
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=57 time=34 ms
Request timeout for icmp_seq 5
ping 8.8.8.8
64 bytes from 8.8.8.8: icmp_req=1 ttl=47 time=221 ms
Request timeout for icmp_seq 2
64 bytes from 8.8.8.8: icmp_req=3 ttl=47 time=226 ms
Request timeout for icmp_seq 4
64 bytes from 8.8.8.8: icmp_req=5 ttl=47 time=251 ms
Trace Test:
traceroute -n 197.242.144.102
1 192.168.0.1 22 ms 3 ms
2 41.181.178.8 30 ms
105.236.9.1 28 ms
3 196.44.31.1 27 ms 24 ms
4 196.44.0.4 41 ms 39 ms
5 41.181.165.1 24 ms
196.44.31.9 35 ms
6 196.44.31.9 31 ms
196.30.1.5 31 ms
7 196.31.220.2 39 ms 26 ms
8 196.31.63.2 53 ms 25 ms
9 197.242.144.1 36 ms
196.30.42.1 32 ms
10 197.242.144.1 47 ms
traceroute -n 8.8.8.8
1 192.168.0.1 1 ms 2 ms 2 ms
2 105.236.9.1 22 ms
41.181.178.7 41 ms 23 ms
3 Request timed out *
196.44.0.1 29 ms 26 ms
4 196.44.31.9 26 ms 29 ms 30 ms
5 41.181.165.1 24 ms 26 ms
196.44.31.1 233 ms
6 8.8.8.8 235 ms 219 ms
DNS Test:
nslookup www.afrihost.com
Name: www.afrihost.com
Address: 197.242.144.102
nslookup www.google.com
Name: www.google.com
Address: 74.125.24.104
Name: www.google.com
Address: 74.125.24.147
Name: www.google.com
Address: 74.125.24.106
Name: www.google.com
Address: 74.125.24.105
Name: www.google.com
Address: 74.125.24.99
Name: www.google.com
Address: 74.125.24.103
nslookup thishouldfail.afrihost.com
** server can't find thisshouldfail.com: NXDOMAIN