Afrihost Business Uncapped Feedback - 2

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Been like that for at least the last 2 weeks here in Cape Town.... not to mentioned the constant line resets, and periods of no throughput at all :(

EDIT: NOT MY LINE :p

Has been the same here in JHB as well. It was tolerable so I didn't bother complaining much but getting basically half speed for a while.

Last year they had some issues. January it looked as if thing were back to normal. Was getting great speeds. But since Feb/March things haven't been great.
 
Youtube Streaming on 360p also struggling. Browsing bit slow too.

Same here.. Experience is not that great. Websites take 5-10 seconds before they start loading, of which it spikes to about 1.8MB/s. Youtube is not streaming at 360p. Steam is downloading at around 2.0MB/s. I thought business accounts were not shaped.

Are they being throttled?
 
Been like that for at least the last 2 weeks here in Cape Town.... not to mentioned the constant line resets, and periods of no throughput at all :(

EDIT: NOT MY LINE :p

Has been the same here in JHB as well. It was tolerable so I didn't bother complaining much but getting basically half speed for a while.

Last year they had some issues. January it looked as if thing were back to normal. Was getting great speeds. But since Feb/March things haven't been great.

Morning guys

Just want to get an idea on things, are we looking a little better this morning? Want to see if this is linked to demand or not :)
 
Same here.. Experience is not that great. Websites take 5-10 seconds before they start loading, of which it spikes to about 1.8MB/s. Youtube is not streaming at 360p. Steam is downloading at around 2.0MB/s. I thought business accounts were not shaped.

Are they being throttled?

Sorry about that, doesn't sound great at all :(
Have you managed to run any tests with our team or investigate where the issues are cropping in? I'm sure you're aware, others aren't seeing the best experience - and it's something we're working on normalising for everyone.
 
Trying to download iOS 8.3 directly from apple averaging 300kb/s it spikes then falls again.

ueWieEe.png


URL: http://appldnld.apple.com/ios8.3/03...4-8B1D90F2D2C2/iPad5,3_8.3_12F69_Restore.ipsw

C:\Users\Joshua>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 76 ms 185 ms 135 ms 41.181.221.253
4 62 ms 60 ms 62 ms 41.181.221.254
5 90 ms 94 ms 85 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 70 ms 71 ms 74 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 112 ms 115 ms 115 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 84 ms 64 ms 65 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 79 ms 70 ms 73 ms 41.181.139.109
10 93 ms 98 ms 107 ms 72.14.194.74
11 60 ms 59 ms 59 ms 72.14.237.239
12 92 ms 67 ms 60 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

C:\Users\Joshua>tracert appldnld.apple.com

Tracing route to a1271.gi3.akamai.net [41.181.159.83]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 59 ms 48 ms 51 ms 41.181.53.213
4 48 ms 47 ms 49 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 43 ms 53 ms 52 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 53 ms 64 ms 62 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 82 ms 83 ms 78 ms 196.44.18.19
8 96 ms 91 ms 91 ms 41.181.159.83

Trace complete.
 
Last edited:
Trying to download iOS 8.3 directly from apple averaging 300kb/s it spikes then falls again.

ueWieEe.png


URL: http://appldnld.apple.com/ios8.3/03...4-8B1D90F2D2C2/iPad5,3_8.3_12F69_Restore.ipsw

C:\Users\Joshua>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 76 ms 185 ms 135 ms 41.181.221.253
4 62 ms 60 ms 62 ms 41.181.221.254
5 90 ms 94 ms 85 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 70 ms 71 ms 74 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 112 ms 115 ms 115 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 84 ms 64 ms 65 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 79 ms 70 ms 73 ms 41.181.139.109
10 93 ms 98 ms 107 ms 72.14.194.74
11 60 ms 59 ms 59 ms 72.14.237.239
12 92 ms 67 ms 60 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

C:\Users\Joshua>tracert appldnld.apple.com

Tracing route to a1271.gi3.akamai.net [41.181.159.83]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 59 ms 48 ms 51 ms 41.181.53.213
4 48 ms 47 ms 49 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 43 ms 53 ms 52 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
6 53 ms 64 ms 62 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 82 ms 83 ms 78 ms 196.44.18.19
8 96 ms 91 ms 91 ms 41.181.159.83

Trace complete.

That's odd.
Just tested this now and seeing 800KB/s throughput on my end.

Have you tried a download manager?
 
That's odd.
Just tested this now and seeing 800KB/s throughput on my end.

Have you tried a download manager?

Full speed with a manager but it was never needed before for links from big CDN's like apples.
 
Very high browsing ping now.

Erratic symptoms remain. MTN network is extremely unstable.
 
Sorry about that, doesn't sound great at all :(
Have you managed to run any tests with our team or investigate where the issues are cropping in? I'm sure you're aware, others aren't seeing the best experience - and it's something we're working on normalising for everyone.

Torrents still pretty much dead and direct downloads still running at about half speed.
 
Very high browsing ping now.

Erratic symptoms remain. MTN network is extremely unstable.

:(
Do you have any tests that you can paste here? By browsing ping, I'm assuming you're referring to higher latency across the connection?
 
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