Afrihost Business Uncapped Feedback - 2

[Dianysis]

Nope. My connection was dodgy earlier, but now it's running perfectly.

By the way - set your location in your profile settings. There are many instances on this forum when it is useful to know the location of a user.

Thanks. I will do that.
Quite literally at 23:10 my speeds improved and can now do some streaming.
I am in a town about 45 minutes South of JHB.

 

[xera]

I can only imagine how frustrating it must be!

We're really pushing hard to get the network upgrades in place as quickly as possible.

Thanks for all the updates, Afri team. Looking forward to the upgrades coming into effect, and getting consistent throughput again.

 

[AfriMan]

Please tell me I am not alone:
Can't stream anything, p2p maxing out at 20 kbps, websites take ages to load, google play store updates are slow as hell (10 minutes for 5 mb update), speedtests using ookla says "network communication error", etc.

I'm not aware of a general problem like this at the moment. P2P was running fine when I tested. YouTube and websites I looked at were running fine as well. I was using Google Docs for a few hours last night (which is usually finicky on an iffy connection) and it was running perfectly for me

 

[AfriMan]

Nope. My connection was dodgy earlier, but now it's running perfectly.

By the way - set your location in your profile settings. There are many instances on this forum when it is useful to know the location of a user.

Good advice. Really helps me to know which region you're testing from so I can compare with reports I have from South, East and North (which is where I am testing from)

 

[AfriMan]

Thanks for all the updates, Afri team. Looking forward to the upgrades coming into effect, and getting consistent throughput again.

We'll always aim to provide as much insight as we can into what's happening behind the scenes.

 

[Dianysis]

I'm not aware of a general problem like this at the moment. P2P was running fine when I tested. YouTube and websites I looked at were running fine as well. I was using Google Docs for a few hours last night (which is usually finicky on an iffy connection) and it was running perfectly for me

Ok. So then any feedback from Telkom with regards to my ongoing (since February) exchange fault?
Because, things are not "running perfectly for me" - and at the end of the day, as I am a customer, it should be.

 

[AfriMan]

Ok. So then any feedback from Telkom with regards to my ongoing (since February) exchange fault?
Because, things are not "running perfectly for me" - and at the end of the day, as I am a customer, it should be.

The last update I had from AfriGenie was that this was linked to a network fault or congested exchange. I know that he has requested further feedback from Telkom. Will ask him if he has received any

 

[Dianysis]

The last update I had from AfriGenie was that this was linked to a network fault or congested exchange. I know that he has requested further feedback from Telkom. Will ask him if he has received any

Please. It is getting unbearable. Was unable to use my internet since 3 pm until midnight last night - even then speed test only showed up as 2,2 mbps. Port reset etc did nothing. Switching to a new router with a new cable didn't help. Switching to a different isp test account didn't see any improvement. Not happy at all.

 

[AfriMan]

Please. It is getting unbearable. Was unable to use my internet since 3 pm until midnight last night - even then speed test only showed up as 2,2 mbps. Port reset etc did nothing. Switching to a new router with a new cable didn't help. Switching to a different isp test account didn't see any improvement. Not happy at all.

Definitely points to what AfriGenie has been saying

 

[KoolDaffy]

Anyone else still having issues with torrents?

 

[AfriMan]

Anyone else still having issues with torrents?

Now aware of any problems with torrents? Are in you in the North, South or East? Will test on our side

 

[AntiGanda]

I can't even stream local radio and browse at the same time.

 

[KoolDaffy]

Now aware of any problems with torrents? Are in you in the North, South or East? Will test on our side

I'm in JHB south.

 

[AfriMan]

I can't even stream local radio and browse at the same time.

Can you post some results here so I can check it out. Not showing latency on my reports right now, so will report to the technical guys

 

[Rickster]

I can't even stream local radio and browse at the same time.

Maybe have a look what it says on their network status page?

 

[electrofreeze]

latency is down the crapper as well and more up than down

 

[AfriMan]

Maybe have a look what it says on their network status page?

The network status covers general latency we see when demand is high. At the moment we shouldn't be seeing latency as far as I know

 

[KoolDaffy]

Just did a trace route as well. Latency looks really high.

Tracing route to www.movreel.com [89.46.103.114]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 134 ms 207 ms 45 ms 41.181.221.249
4 86 ms 15 ms 17 ms 41.181.221.250
5 106 ms 168 ms 164 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
6 62 ms 83 ms 47 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
7 195 ms 182 ms 189 ms 41.181.180.10
8 36 ms 36 ms 42 ms tb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.31.67]

9 192 ms 190 ms 191 ms 196.44.29.53
10 235 ms 232 ms 232 ms caxtn-indust-1--jp-ad-1-a.mtnns.net [209.212.98.
30]
11 186 ms 187 ms 183 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
12 194 ms 185 ms 199 ms TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48.
238.185]
13 191 ms 206 ms 224 ms p1-0.globalcrossing.londen03.uk.bb.gin.ntt.net [
208.50.13.146]
14 196 ms 208 ms 207 ms ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.2
4]
15 235 ms 218 ms 206 ms ae-3.r21.frnkge03.de.bb.gin.ntt.net [129.250.3.1
38]
16 342 ms 245 ms 297 ms ae-2.r03.frnkge03.de.bb.gin.ntt.net [129.250.6.2
17]
17 237 ms 233 ms 232 ms ae-4.r00.buchro01.ro.bb.gin.ntt.net [129.250.3.7
9]
18 242 ms 248 ms 232 ms te3-3-0-bb1.buc2.ro.m247.ro [83.217.231.86]
19 * * * Request timed out.
20 297 ms 267 ms 231 ms mx-pool114.intelicontacts.com [89.46.103.114]

Trace complete.

 

[AfriGuy]

Just did a trace route as well. Latency looks really high.

Tracing route to www.movreel.com [89.46.103.114]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 134 ms 207 ms 45 ms 41.181.221.249
4 86 ms 15 ms 17 ms 41.181.221.250
5 106 ms 168 ms 164 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
6 62 ms 83 ms 47 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
7 195 ms 182 ms 189 ms 41.181.180.10
8 36 ms 36 ms 42 ms tb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.31.67]

9 192 ms 190 ms 191 ms 196.44.29.53
10 235 ms 232 ms 232 ms caxtn-indust-1--jp-ad-1-a.mtnns.net [209.212.98.
30]
11 186 ms 187 ms 183 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
12 194 ms 185 ms 199 ms TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48.
238.185]
13 191 ms 206 ms 224 ms p1-0.globalcrossing.londen03.uk.bb.gin.ntt.net [
208.50.13.146]
14 196 ms 208 ms 207 ms ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.2
4]
15 235 ms 218 ms 206 ms ae-3.r21.frnkge03.de.bb.gin.ntt.net [129.250.3.1
38]
16 342 ms 245 ms 297 ms ae-2.r03.frnkge03.de.bb.gin.ntt.net [129.250.6.2
17]
17 237 ms 233 ms 232 ms ae-4.r00.buchro01.ro.bb.gin.ntt.net [129.250.3.7
9]
18 242 ms 248 ms 232 ms te3-3-0-bb1.buc2.ro.m247.ro [83.217.231.86]
19 * * * Request timed out.
20 297 ms 267 ms 231 ms mx-pool114.intelicontacts.com [89.46.103.114]

Trace complete.

Hard to see where this is coming in
Have you tested with another account? Which area are you in?

 

[electrofreeze]

this is on your network as you very well know as other networks are much lower and the people are able to play onlyne