Afrihost Business Uncapped Feedback - 2

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HP_Exarkun said:
Trace and ping to youtube
Tracing route to youtube-ui.l.google.com [66.8.14.35]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 10.0.0.200
2 * * * Request timed out.
3 9 ms 8 ms 8 ms 41.181.178.6
4 7 ms 7 ms 8 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178.5]
5 8 ms 7 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
6 7 ms 7 ms 7 ms jh-dca-2.za--qux-q.za.mtnbusiness.net [196.31.180.4]
7 10 ms 9 ms 10 ms cache.google.com [66.8.14.35]

Trace complete.

Pinging youtube-ui.l.google.com [66.8.14.31] with 32 bytes of data:
Reply from 66.8.14.31: bytes=32 time=8ms TTL=58
Reply from 66.8.14.31: bytes=32 time=8ms TTL=58
Reply from 66.8.14.31: bytes=32 time=16ms TTL=58
Reply from 66.8.14.31: bytes=32 time=7ms TTL=58

Ping statistics for 66.8.14.31:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 16ms, Average = 9ms.


Started a clip now and it buffered at 144p.

No other services using any bandwidth on the network here. Router also restarted prior to this test
Click to expand...

Pings look good and definitely hitting local cache. Any idea what kind of throughput you're getting?
 
Jypels said:
I can't stream youtube even on 360p on a 20mbps business VDSL account without buffering :( and tommorow is the day I need to decide if I will be moving all of my Business VDSL accounts + the accounts of other companies I manage over to a new ISP. Things were great last week for a couple of days but seems the s$=*t has hit the fan again. Gian promised a new system in 2 weeks but honestly how can any company expect for their clients to wait that long when they pay for something they are not simply getting.
Click to expand...

Definitely odd. Running a few tests on my side. YouTube seems pretty normal. Will test some more on my side as well :(
 
AfriMan said:
Looks like we're seeing a bit of latency rise in the North, but the South should be seeing good latency right now.

What are you seeing on your side?
Click to expand...

My latency is definitely not good atm.

C:\WINDOWS\system32>tracert www.google.com

Tracing route to www.google.com [216.58.223.4]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 20 ms 18 ms 18 ms 41.181.53.213
4 18 ms 17 ms 17 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 24 ms 24 ms 24 ms tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
6 24 ms 25 ms 25 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 * 227 ms 225 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]
8 299 ms 234 ms 232 ms ls-cr-2.uk--rb-cr-1.za.mtnns.net [196.44.31.114]
9 255 ms 256 ms 255 ms am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
10 233 ms 234 ms 232 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.141]
11 234 ms 233 ms 233 ms core2.ams.net.google.com [80.249.209.100]
12 * 246 ms 246 ms 209.85.240.63
13 241 ms 242 ms 241 ms 209.85.241.166
14 * 268 ms 269 ms 209.85.246.155
15 275 ms 275 ms 275 ms 216.239.51.4
16 435 ms 436 ms 436 ms 66.249.95.9
17 415 ms 414 ms 414 ms 72.14.237.239
18 429 ms 428 ms 428 ms jnb01s07-in-f4.1e100.net [216.58.223.4]

Trace complete.

C:\WINDOWS\system32>
Click to expand...
 
Bryn said:
My latency is definitely not good atm.
Click to expand...

Looks like you're still getting that weird routing like when the node was down. We haven't received confirmation that all is 100% yet, but seems to be testing well mostly. Let's wait for the A-OK from MTN.
 
Still getting crazy latency to my Minecraft server when moving around:

zny7ZsE.png
on IS backbone its buttery smooth, traceroute doesn't seem to be showing any problems tho.

C:\Users\Joshua>tracert 188.165.200.200

Tracing route to ns345728.ip-188-165-200.eu [188.165.200.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 9 ms 9 ms 41.181.201.93
4 8 ms 8 ms 11 ms 41.181.201.94
5 9 ms 9 ms 9 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
6 9 ms 15 ms 8 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 190 ms 189 ms 189 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]
8 226 ms 224 ms 224 ms ls-cr-2.uk--rb-cr-1.za-g.mtnns.net [196.44.31.114]
9 189 ms 188 ms 189 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
10 190 ms 220 ms 192 ms 195.50.122.181
11 190 ms 188 ms 189 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.142]
12 191 ms 189 ms 189 ms ae-118-3504.edge3.London1.Level3.net [4.69.166.142]
13 218 ms 218 ms 218 ms ldn-1-6.uk.eu [178.33.100.213]
14 218 ms 219 ms 218 ms rbx-g1-a9.fr.eu [178.33.100.65]
15 200 ms 200 ms 197 ms vss-3-6k.fr.eu [94.23.122.237]
16 218 ms 218 ms 220 ms ns345728.ip-188-165-200.eu [188.165.200.200]

Trace complete.
 
KoolDaffy said:
With nothing else downloading. Youtube streaming at 720p is fine. 1080p has to buffer.
Click to expand...

Though as soon as I download anything torrent or direct download even if downloads are slow (torrent currently downloading at 50kbps but can't stream even at 480p). This never use to happen before.
 
Seems like the official word is that there is still an issue on the Google Cache node, though mine seems to have gotten a whole lot better since around 5-6pm today. I guess we'll need to get the confirmation that all is sorted before we can properly troubleshoot :(
 
HP_Exarkun said:
Almost non existant speeds
Speeds average between 13Kbps and 56 Kbps
Click to expand...

Looks like the problem may not be fully resolved, but at least we know what it is and MTN are on it right now.

Once it's confirmed fixed, we should be able to troubleshoot better.
 
AfriMan said:
Looks like the problem may not be fully resolved, but at least we know what it is and MTN are on it right now.

Once it's confirmed fixed, we should be able to troubleshoot better.
Click to expand...

Guessing this will only be tomorrow then?
 
Last Result:
Download Speed: 1426 kbps (178.3 KB/sec transfer rate)
Upload Speed: 843 kbps (105.4 KB/sec transfer rate)
Latency: 198 ms
Jitter: 1 ms
2015/06/29, 9:34:27 PM

Really great service, I really feel like I am getting my moneys worth, I don't need a 8Mb Business uncapped "unshaped" line, this will do just fine. Thanks again! Keep up the good work, I am glad you guys are working hard to improve your network, well done it's really paying off.
 
AfriMan said:
Looks like the problem may not be fully resolved, but at least we know what it is and MTN are on it right now.

Once it's confirmed fixed, we should be able to troubleshoot better.
Click to expand...

Does this affect the youtube app on android as well?

Because I can't even watch a 480p video on my 4Mbit line.
 
My download speeds are fine, youtube is abysmal though....
EDIT - spoke too soon, speeds are horrendous as well, seems as though it's not stable at all, jumps all over the place when viewing stats for nerds on youtube...
 
Last edited:
dj2381 said:
Last Result:
Download Speed: 1426 kbps (178.3 KB/sec transfer rate)
Upload Speed: 843 kbps (105.4 KB/sec transfer rate)
Latency: 198 ms
Jitter: 1 ms
2015/06/29, 9:34:27 PM

Really great service, I really feel like I am getting my moneys worth, I don't need a 8Mb Business uncapped "unshaped" line, this will do just fine. Thanks again! Keep up the good work, I am glad you guys are working hard to improve your network, well done it's really paying off.
Click to expand...

Sorry about this :( I'm confident we'll be seeing improvements all around soon.
 
JesseG said:
My download speeds are fine, youtube is abysmal though....
EDIT - spoke too soon, speeds are horrendous as well, seems as though it's not stable at all, jumps all over the place when viewing stats for nerds on youtube...
Click to expand...

It is a pretty weird one, I was testing a few things on my line last night - everything flies but Google services battle :(
We're working on a fix, I'm sure it'll be patched up today.
 
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