Afrihost Business Uncapped Feedback - 2

[Anthro]

Will Afrihost inform me when the move-over to Telkom is completed ? (I am moving my line to Crystalweb, but it must first go to Telkom)
State of my Line is still "cancellation pending"

 

[PurSpyk!!]

Nothing should have changed on our side, as far as I know, so it may be an issue with IE9 (if they've made service pack changes recently).

I made no changes to my pc since Thursday, Thursday it was working, Friday evening it was not working. I am very particular with this pc and do not install any crap on as its my main work pc, and has all my critical data on. I have also tested this on another machine with IE9 and the same thing happens, the site logs on and then nothing works.

 

[AfriGuy]

Will Afrihost inform me when the move-over to Telkom is completed ? (I am moving my line to Crystalweb, but it must first go to Telkom)
State of my Line is still "cancellation pending"

We'll drop you a mail once everything is complete.
The migration usually takes about 14 days from the request to complete.

 

[MaxST]

Things have been looking good for me for the last 2 weeks or so. On a 2meg line in the JHB East area.

I have a suggestion for added functionality. How about an option to setup our own rules for QoS or business optimization? Maybe even just to give certain ports priority with traffic. I know this can be done on the router, but, QoS on the router only really works well with upload speed and not download speed

 

[KoolDaffy]

Still not getting full speed as yet but speeds are better now and more consistent.

http://www.speedtest.net/result/3933689699.png

 

[AfriGuy]

Things have been looking good for me for the last 2 weeks or so. On a 2meg line in the JHB East area.

I have a suggestion for added functionality. How about an option to setup our own rules for QoS or business optimization? Maybe even just to give certain ports priority with traffic. I know this can be done on the router, but, QoS on the router only really works well with upload speed and not download speed

I think this is an awesome idea, but (I think) would involve implemented further systems on our end to have this managed as QoS and shaping run differently
I'm sure QoS will affect all traffic though, try play around with a few features

Maybe submit this off to our team too, once logged into the ClientZone hit the Request a Feature link.

 

[AfriGuy]

Still not getting full speed as yet but speeds are better now and more consistent.

http://www.speedtest.net/result/3933689699.png

What line speed do you have?

 

[KoolDaffy]

What line speed do you have?

6mb line speed.

 

[AfriGuy]

6mb line speed.

Hhhmm, this isn't too hot
Have you run any troubleshooting with our team?

 

[KoolDaffy]

Hhhmm, this isn't too hot
Have you run any troubleshooting with our team?

No I haven't. Thought that you'll still busy with improvements.

 

[AfriGuy]

No I haven't. Thought that you'll still busy with improvements.

I think our tweaks have mostly been finalised, if anything - we're monitoring how things run going forward.

 

[KoolDaffy]

I think our tweaks have mostly been finalised, if anything - we're monitoring how things run going forward.

Oh okay. So what should I do?

 

[AfriGuy]

Oh okay. So what should I do?

Drop me a PM, lets see if I can spot anything out of the ordinary

 

[KoolDaffy]

Drop me a PM, lets see if I can spot anything out of the ordinary

Sent.

 

[AfriGuy]

Sent.

Thanks, I'll check it out in a few mins.

 

[PurSpyk!!]

Has anyone checked the IE9 issue with client zone?

 

[giggity]

Suddenly, international is really slow.
JHB:
Last Result:
Download Speed: 3722 kbps (465.3 KB/sec transfer rate)
Upload Speed: 817 kbps (102.1 KB/sec transfer rate)
Latency: 52 ms
11/24/2014, 3:34:45 PM

International:
Last Result:
Download Speed: 1216 kbps (152 KB/sec transfer rate)
Upload Speed: 584 kbps (73 KB/sec transfer rate)
Latency: 232 ms
11/24/2014, 3:35:39 PM

Cape Town:
Last Result:
Download Speed: 3537 kbps (442.1 KB/sec transfer rate)
Upload Speed: 827 kbps (103.4 KB/sec transfer rate)
Latency: 83 ms
11/24/2014, 3:36:38 PM

MTR to BBC.co.uk:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |    8 |    8 |    1 |    1 |    3 |    1 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |    8 |    8 |    7 |    9 |   12 |    9 |
|                          41.181.221.214 -    0 |    8 |    8 |   18 |   28 |   66 |   20 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |    8 |    8 |   17 |   28 |   51 |   51 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -   25 |    4 |    3 |  204 |  217 |  233 |  204 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |    8 |    8 |   40 |   47 |   60 |   42 |
|      ct-cr-1.za--ct-cr-2.za-a.mtnns.net -    0 |    8 |    8 |   42 |   47 |   52 |   43 |
|      am-cr-1.am--lt-cr-1.uk-a.mtnns.net -   25 |    4 |    3 |  209 |  228 |  264 |  209 |
|        ls-pr-1.uk--ls-cr-1.uk-a.mtn.net -    0 |    8 |    8 |  201 |  212 |  237 |  204 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    8 |    8 |  201 |  206 |  213 |  204 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -   25 |    4 |    3 |  200 |  204 |  207 |  205 |
|                         132.185.255.149 -   25 |    4 |    3 |  209 |  217 |  233 |  209 |
|               fmt-vip72.telhc.bbc.co.uk -   25 |    4 |    3 |  210 |  217 |  232 |  210 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[AfriGuy]

Suddenly, international is really slow.
JHB:
Last Result:
Download Speed: 3722 kbps (465.3 KB/sec transfer rate)
Upload Speed: 817 kbps (102.1 KB/sec transfer rate)
Latency: 52 ms
11/24/2014, 3:34:45 PM

International:
Last Result:
Download Speed: 1216 kbps (152 KB/sec transfer rate)
Upload Speed: 584 kbps (73 KB/sec transfer rate)
Latency: 232 ms
11/24/2014, 3:35:39 PM

Cape Town:
Last Result:
Download Speed: 3537 kbps (442.1 KB/sec transfer rate)
Upload Speed: 827 kbps (103.4 KB/sec transfer rate)
Latency: 83 ms
11/24/2014, 3:36:38 PM

MTR to BBC.co.uk:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |    8 |    8 |    1 |    1 |    3 |    1 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |    8 |    8 |    7 |    9 |   12 |    9 |
|                          41.181.221.214 -    0 |    8 |    8 |   18 |   28 |   66 |   20 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |    8 |    8 |   17 |   28 |   51 |   51 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -   25 |    4 |    3 |  204 |  217 |  233 |  204 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |    8 |    8 |   40 |   47 |   60 |   42 |
|      ct-cr-1.za--ct-cr-2.za-a.mtnns.net -    0 |    8 |    8 |   42 |   47 |   52 |   43 |
|      am-cr-1.am--lt-cr-1.uk-a.mtnns.net -   25 |    4 |    3 |  209 |  228 |  264 |  209 |
|        ls-pr-1.uk--ls-cr-1.uk-a.mtn.net -    0 |    8 |    8 |  201 |  212 |  237 |  204 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    8 |    8 |  201 |  206 |  213 |  204 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -   25 |    4 |    3 |  200 |  204 |  207 |  205 |
|                         132.185.255.149 -   25 |    4 |    3 |  209 |  217 |  233 |  209 |
|               fmt-vip72.telhc.bbc.co.uk -   25 |    4 |    3 |  210 |  217 |  232 |  210 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Very weird, have you been seeing better results earlier today?

 

[giggity]

Very weird, have you been seeing better results earlier today?

Yeah, much better.
It's dropped down to 0.5mbps now.

International:
Last Result:
Download Speed: 487 kbps (60.9 KB/sec transfer rate)
Upload Speed: 583 kbps (72.9 KB/sec transfer rate)
Latency: 212 ms
11/24/2014, 3:48:34 PM

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |    4 |    4 |    1 |    1 |    2 |    1 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |    4 |    4 |   10 |   12 |   15 |   15 |
|                          41.181.221.214 -    0 |    4 |    4 |   26 |   27 |   29 |   26 |
|                          41.181.165.118 -    0 |    4 |    4 |   27 |   28 |   32 |   28 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |    4 |    4 |  208 |  217 |  232 |  232 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |    4 |    4 |   52 |   53 |   54 |   53 |
|      ct-cr-1.za--ct-cr-2.za-a.mtnns.net -    0 |    4 |    4 |   45 |   49 |   52 |   52 |
|      am-cr-1.am--lt-cr-1.uk-a.mtnns.net -    0 |    4 |    4 |  220 |  231 |  252 |  231 |
|        ls-pr-1.uk--ls-cr-1.uk-a.mtn.net -    0 |    4 |    4 |  210 |  213 |  221 |  210 |
|                          195.66.224.103 -    0 |    4 |    4 |  204 |  209 |  221 |  204 |
|                   No response from host -    0 |    0 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -    0 |    0 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -    0 |    4 |    4 |  208 |  212 |  221 |  208 |
|                         132.185.255.149 -    0 |    4 |    4 |  216 |  217 |  220 |  219 |
|               fmt-vip72.telhc.bbc.co.uk -    0 |    4 |    4 |  216 |  219 |  226 |  216 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

EDIT: I did use 20.5GB for P2P today... Is it possible that I have been throttled accidentally?

 

[AfriGuy]

Yeah, much better.
It's dropped down to 0.5mbps now.

International:
Last Result:
Download Speed: 487 kbps (60.9 KB/sec transfer rate)
Upload Speed: 583 kbps (72.9 KB/sec transfer rate)
Latency: 212 ms
11/24/2014, 3:48:34 PM

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |    4 |    4 |    1 |    1 |    2 |    1 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |    4 |    4 |   10 |   12 |   15 |   15 |
|                          41.181.221.214 -    0 |    4 |    4 |   26 |   27 |   29 |   26 |
|                          41.181.165.118 -    0 |    4 |    4 |   27 |   28 |   32 |   28 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |    4 |    4 |  208 |  217 |  232 |  232 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |    4 |    4 |   52 |   53 |   54 |   53 |
|      ct-cr-1.za--ct-cr-2.za-a.mtnns.net -    0 |    4 |    4 |   45 |   49 |   52 |   52 |
|      am-cr-1.am--lt-cr-1.uk-a.mtnns.net -    0 |    4 |    4 |  220 |  231 |  252 |  231 |
|        ls-pr-1.uk--ls-cr-1.uk-a.mtn.net -    0 |    4 |    4 |  210 |  213 |  221 |  210 |
|                          195.66.224.103 -    0 |    4 |    4 |  204 |  209 |  221 |  204 |
|                   No response from host -    0 |    0 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -    0 |    0 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -    0 |    4 |    4 |  208 |  212 |  221 |  208 |
|                         132.185.255.149 -    0 |    4 |    4 |  216 |  217 |  220 |  219 |
|               fmt-vip72.telhc.bbc.co.uk -    0 |    4 |    4 |  216 |  219 |  226 |  216 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

EDIT: I did use 20.5GB for P2P today... Is it possible that I have been throttled accidentally?

These results are pretty bleak, I'll chat to my team to see what's happening here.
Definitely not throttling.