Afrihost Business Uncapped Feedback - 2

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That's pretty much the exact same issue I'm having with my 6mb Business Account. Support emailed me last night saying they made some changes, I tested it out today and it's still the same.

http://www.speedtest.net/result/3936321579.png - Business Uncapped Account

http://www.speedtest.net/result/3936314748.png - 1 Gig Capped Account

I've replied to support with the recent tests I've done.

Our team are looking into this, I believe we're collecting some results here to see if we can trend it.
Could you paste your ticket ref# here please? I'll add it onto the list.
 
Our team are looking into this, I believe we're collecting some results here to see if we can trend it.
Could you paste your ticket ref# here please? I'll add it onto the list.

Ticket ID: BLE-347-27432
 
I have been basically dead now for the whole day. Did the normal port recreate, etc. with no improvement.

Then I tried an old Webafrica PAYG account and it runs perfectly. Some sort of throttling or so going on.

3936519300.png

Logged a ticket and hope it can be sorted out quickly
 
I have been basically dead now for the whole day. Did the normal port recreate, etc. with no improvement.

Then I tried an old Webafrica PAYG account and it runs perfectly. Some sort of throttling or so going on.

View attachment 170251

Logged a ticket and hope it can be sorted out quickly

Shout when you have the ticket ID please :)
Add as much info as possible, as well as some comparisons.
 
Shout when you have the ticket ID please :)
Add as much info as possible, as well as some comparisons.

I couldn't open Speedtest to be able to do a comparison before.

I manage to start one now, but it just went dead in the middle of the download test.

Ticket ID: DHJ-746-42160
 
I couldn't open Speedtest to be able to do a comparison before.

I manage to start one now, but it just went dead in the middle of the download test.

Ticket ID: DHJ-746-42160

Sounds like there may be other issues creeping in here, keep our team and the ticket updated please :)
 
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