Afrihost Business Uncapped Feedback - 2

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please explain this to be =/

Target Name: xxx
IP: 62.210.170.243
Date/Time: 2015-01-23 08:57:18 PM to 2015-01-23 08:57:41 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 10 0 0,0 0 0 0 router [192.168.2.1]
2 10 0 0,0 18 33 26 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1]
3 10 1 10,0 21 35 27 [41.181.51.182]
4 10 2 20,0 20 32 25 tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
5 10 1 10,0 21 35 28 compj-cpt-1.mtnns.net [196.44.18.2]
6 10 0 0,0 164 213 179 ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
7 10 1 10,0 164 192 173 ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
8 10 1 10,0 164 176 167 TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48.238.185]
9 10 1 10,0 164 180 169 ldn-b5-link.telia.net [213.248.91.37]
10 10 0 0,0 164 512 228 ldn-bb2-link.telia.net [80.91.247.93]
11 3 0 0,0 171 186 178 prs-bb2-link.telia.net [80.91.247.240]
12 6 1 16,7 171 430 228 prs-b8-link.telia.net [213.155.131.17]
13 10 0 0,0 172 391 198 xxx.c.telia.net [62.115.40.86]
14 10 0 0,0 173 351 196 [195.154.1.141]
15 10 1 10,0 172 187 180 62-210-170-243.rev.xxx.eu [xxx]


note the packet loss

the destination is irrelevant
 
Target Name: xxx
IP: 62.210.170.243
Date/Time: 2015-01-23 08:57:18 PM to 2015-01-23 08:57:41 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 10 0 0,0 0 0 0 router [192.168.2.1]
2 10 0 0,0 18 33 26 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1]
3 10 1 10,0 21 35 27 [41.181.51.182]
4 10 2 20,0 20 32 25 tb-dca-2.za--qux-i.za.mtnbusiness.net [66.8.11.186]
5 10 1 10,0 21 35 28 compj-cpt-1.mtnns.net [196.44.18.2]
6 10 0 0,0 164 213 179 ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
7 10 1 10,0 164 192 173 ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
8 10 1 10,0 164 176 167 TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48.238.185]
9 10 1 10,0 164 180 169 ldn-b5-link.telia.net [213.248.91.37]
10 10 0 0,0 164 512 228 ldn-bb2-link.telia.net [80.91.247.93]
11 3 0 0,0 171 186 178 prs-bb2-link.telia.net [80.91.247.240]
12 6 1 16,7 171 430 228 prs-b8-link.telia.net [213.155.131.17]
13 10 0 0,0 172 391 198 xxx.c.telia.net [62.115.40.86]
14 10 0 0,0 173 351 196 [195.154.1.141]
15 10 1 10,0 172 187 180 62-210-170-243.rev.xxx.eu [xxx]


note the packet loss

the destination is irrelevant

Please use
Code:
 tags to embed your tracerts in future. It makes it much easier to read :)
From what I can tell, between you and your exchange (hop1 -> hop 2) there is 33% packet loss. Can you post your router stats?
 
Please use
Code:
 tags to embed your tracerts in future. It makes it much easier to read :)
From what I can tell, between you and your exchange (hop1 -> hop 2) there is 33% packet loss. Can you post your router stats?[/QUOTE]

Type	Fast Path
   Status	Show Time
   	Downstream	Upstream
   Data Rate (kbps)	4096	512
   Noise Margin (dB)	27.5	15.0
   Attenuation (dB)	6.6	1.5
   Output power(dbm)	-1.0	0.2
 
Type Fast Path
Status Show Time
Downstream Upstream
Data Rate (kbps) 4096 512
Noise Margin (dB) 27.5 15.0
Attenuation (dB) 6.6 1.5
Output power(dbm) -1.0 0.2

Your output power is really low. Are you sure that your router's line in (through the power brick) is correctly set up?
 
Your output power is really low. Are you sure that your router's line in (through the power brick) is correctly set up?

honestly not sure, seeing as telkom has been here 3 times this year so far and each time they find no problems =/

or give the line, "ill have to go check and get back to you"
 
Is Afrihost now using 8.8.4.4 as their automatic 2nd DNS? I have it set to automatic and this is what it configures to:
Preferred DNS Server: 196.7.7.7
Alternate DNS Server: 8.8.4.4
 
Is Afrihost now using 8.8.4.4 as their automatic 2nd DNS? I have it set to automatic and this is what it configures to:
Preferred DNS Server:196.7.7.7
Alternate DNS Server:8.8.4.4

this is probably your router at play
 
These are the best results I've got in the last 2 hours :/
Cape Town, Plumstead
8Mb/s Business Uncapped on a 7Mb/s line




SNR and Attenuation are both perfect. I'll try out google DNS and see if it helps
Edit: Google DNS not helping... oh well
 
Last edited:
These are the best results I've got in the last 2 hours :/
Cape Town, Plumstead
8Mb/s Business Uncapped on a 7Mb/s line




SNR and Attenuation are both perfect. I'll try out google DNS and see if it helps

been slow around Stellenbosch also,

anyone having problems with Heroes of the Storm on these accounts?

Using Afrihost Business account:

Code:
Target Name: N/A
         IP: 62.155.246.114
  Date/Time: 2015-01-24 08:17:59 PM to 2015-01-24 08:18:21 PM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 1    10   0   0,0   0   3   0  router [192.168.2.1]
 2    10   0   0,0  18  22  19  105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1]
 3    10   0   0,0  19  31  22  [41.181.51.182]
 4    10   0   0,0  20  62  28  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
 5     9   1  11,1  20  28  21  compj-cpt-1.mtnns.net [196.44.18.2]
 6    10   0   0,0 164 202 168  ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
 7    10   0   0,0 163 180 166  ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
 8    10   1  10,0 163 166 164  TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48.238.185]
 9    10   0   0,0 163 168 164  ae0-20G.scr4.LON3.gblx.net [67.16.142.105]
10    10   0   0,0 163 177 171  lag2.ar9.LON3.gblx.net [67.17.106.149]
Using WA

Code:
Target Name: N/A
         IP: 62.155.246.114
  Date/Time: 2015-01-24 08:15:04 PM to 2015-01-24 08:15:26 PM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 1    10   0   0,0   0   1   0  router [192.168.2.1]
 2    10   0   0,0  18  27  19  196-210-148-1.dynamic.isadsl.co.za [196.210.148.1]
 3    10   0   0,0  20  34  22  cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
 4    10   0   0,0  20  30  21  [196.35.115.136]
 5    10   0   0,0  20  24  21  [168.209.2.13]
 6    10   0   0,0  20  22  21  core2b-ctn-gi0-2.ip.isnet.net [168.209.6.3]
 7    10   0   0,0 173 197 177  core2b-dock-ten-0-3-0-0-118.ip.isnet.net [168.209.0.42]
 8    10   0   0,0 171 173 171  xe-4-3-2.edge3.London1.Level3.net [195.50.124.33]
 9    10   0   0,0 171 176 172  ae-128-3514.edge6.London1.Level3.net [4.69.166.69]
10    10   0   0,0 171 173 172  ae-128-3514.edge6.London1.Level3.net [4.69.166.69]
 
Because every close server timed out, so after 50+ retries it was the only pingtest that actually WORKED :/

Speed and ping seem to have been fixed but I'm getting some packet loss
 
been slow around Stellenbosch also,

anyone having problems with Heroes of the Storm on these accounts?

Using Afrihost Business account:

Code:
Target Name: N/A
         IP: 62.155.246.114
  Date/Time: 2015-01-24 08:17:59 PM to 2015-01-24 08:18:21 PM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 1    10   0   0,0   0   3   0  router [192.168.2.1]
 2    10   0   0,0  18  22  19  105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1]
 3    10   0   0,0  19  31  22  [41.181.51.182]
 4    10   0   0,0  20  62  28  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
 5     9   1  11,1  20  28  21  compj-cpt-1.mtnns.net [196.44.18.2]
 6    10   0   0,0 164 202 168  ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
 7    10   0   0,0 163 180 166  ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
 8    10   1  10,0 163 166 164  TenGigabitEthernet8-2.ar6.LON3.gblx.net [208.48.238.185]
 9    10   0   0,0 163 168 164  ae0-20G.scr4.LON3.gblx.net [67.16.142.105]
10    10   0   0,0 163 177 171  lag2.ar9.LON3.gblx.net [67.17.106.149]
Using WA

Code:
Target Name: N/A
         IP: 62.155.246.114
  Date/Time: 2015-01-24 08:15:04 PM to 2015-01-24 08:15:26 PM

Hop Sent Err   PL% Min Max Avg  Host Name / [IP]
 1    10   0   0,0   0   1   0  router [192.168.2.1]
 2    10   0   0,0  18  27  19  196-210-148-1.dynamic.isadsl.co.za [196.210.148.1]
 3    10   0   0,0  20  34  22  cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
 4    10   0   0,0  20  30  21  [196.35.115.136]
 5    10   0   0,0  20  24  21  [168.209.2.13]
 6    10   0   0,0  20  22  21  core2b-ctn-gi0-2.ip.isnet.net [168.209.6.3]
 7    10   0   0,0 173 197 177  core2b-dock-ten-0-3-0-0-118.ip.isnet.net [168.209.0.42]
 8    10   0   0,0 171 173 171  xe-4-3-2.edge3.London1.Level3.net [195.50.124.33]
 9    10   0   0,0 171 176 172  ae-128-3514.edge6.London1.Level3.net [4.69.166.69]
10    10   0   0,0 171 173 172  ae-128-3514.edge6.London1.Level3.net [4.69.166.69]

please have a look at this also,

Local speedtest



some random EU site speedtest,



more than enough bandwidth to stream lets say 480p?

youtube and twitchtv simply not getting more than 35kb/s

using an WA account it actually streams 480p at 90kb/s fine.

I tracert one of their servers:

Tracing route to video20.lhr02.justin.tv [192.16.71.184]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms router [192.168.2.1]
2 21 ms 21 ms 20 ms 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.
1]
3 21 ms 20 ms 20 ms 41.181.201.94
4 40 ms 22 ms 22 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 28 ms 21 ms 22 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 187 ms 186 ms 189 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]

7 254 ms 186 ms 186 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

I cant be the only one still struggling with twitch using afrihost business accounts
 
Here is an example of how screwed the network gets when uploading:
[video=youtube;wvxJK_AAzeI]https://www.youtube.com/watch?v=wvxJK_AAzeI[/video]

Anyone know a way how to prevent this other than QoS (tried a few times with QoS to no avail)?
 
Here is an example of how screwed the network gets when uploading:
[video=youtube;wvxJK_AAzeI]https://www.youtube.com/watch?v=wvxJK_AAzeI[/video]

Anyone know a way how to prevent this other than QoS (tried a few times with QoS to no avail)?

Only thing i've had success was - was assigning upload quota and splitting per host using a Tomato based router. Had success with it while i was still at a commune. Basically made it so each person (10 people), had X upload max. Had to be done sadly. Its quite a dirty method.
 
League of Legends for Afrihost lags like mad. WA is fine -.-

Pretty sure that EASSy is the problem
 
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Is 8.8.4.4 the new secondary DNS for AH?

My router's DNS is set to this, and it is automatic... It's never done this before by itself.

LOL.

That's Google's DNS.

They have been having lots of complaints about their DNS not working properly, causing websites to take multiple requests to load, so it could be a backup/safeguard for when that happens.
 
They have been having lots of complaints about their DNS not working properly, causing websites to take multiple requests to load, so it could be a backup/safeguard for when that happens.

Its not a "could". That is for a fact Google's DNS. No idea why you guys are using your ISP DNS anyway.

For reference Google's primary and secondary:

8.8.8.8
8.8.4.4
 
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