Yeah I know it's a Google DNS. They could be using the Google DNS as the safeguard to fall back onto. I use Afrihost DNS, because their email doesn't seem to work for me without it.
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Afrihost Business Uncapped Feedback - 2
- Thread starter The_Unbeliever
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Yeah I know it's a Google DNS. They could be using the Google DNS as the safeguard to fall back onto. I use Afrihost DNS, because their email doesn't seem to work for me without it.
Your second hop latency is extremely high, and packet loss seems to occur after the exchange, so I would guess the cause is either you line or you exchange. We don't usually see packet loss with mild congestion, so I am guessing this is more likely the line
If we serve that DNS to you while you are using the dynamic assignment setting, it means we may be having a problem on our DNS cluster and this is a temporary fix while we sort that out.
Not aware of any general issue in the Cape. What tests did you run?
These are the best results I've got in the last 2 hours :/
Cape Town, Plumstead
8Mb/s Business Uncapped on a 7Mb/s line
SNR and Attenuation are both perfect. I'll try out google DNS and see if it helps
Edit: Google DNS not helping... oh well
Ping to a remote server is going to give you intermittent results. Especially if it's to somewhere that has irregular routing unlike a server in the UK or the US.
In your later post you say other tests time out, so I don't think the tests themselves can tell us much as basic troubleshooting on your line
Definitely seems to suggests it's not a line issue but possible an intermittent line or exchange problem.
please have a look at this also,
Local speedtest
some random EU site speedtest,
more than enough bandwidth to stream lets say 480p?
youtube and twitchtv simply not getting more than 35kb/s
using an WA account it actually streams 480p at 90kb/s fine.
I tracert one of their servers:
Tracing route to video20.lhr02.justin.tv [192.16.71.184]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms router [192.168.2.1]
2 21 ms 21 ms 20 ms 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.
1]
3 21 ms 20 ms 20 ms 41.181.201.94
4 40 ms 22 ms 22 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 28 ms 21 ms 22 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 187 ms 186 ms 189 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 254 ms 186 ms 186 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.20
1]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
I cant be the only one still struggling with twitch using afrihost business accounts
Seems like it's similar to previous tests that the issue is probably on your exchange. Latency is intermittent all over the place, but starting on your exchange
We'd need to see comparative traceroutes to see if there is additional latency on EASSy compared to WACS or Seacom.
Can you post one so I can have a quick look?
Google's DNS can sometimes have a negative effect on lookup speeds, after all hey definitely see a lot more traffic than our DNS cluster. We generally find that our DNS is the best performance option, and people mostly use Google DNS to bypass geolocation restrictions.
I haven't tried to work with QoS in that respect. With such limited upload in the first place (I think MyBB recently published an article about this) you are pretty limited either way.
I found that Mobile Data generally gives you great upload speeds, even on 3G. On LTE they are pretty excellent. Might be an option for those emergencies that really require a faster upload capacity.
Seems like it's similar to previous tests that the issue is probably on your exchange. Latency is intermittent all over the place, but starting on your exchange
cool ill march back to Telkom via Afrihost again, been a constant struggle however im thinking its all due to the exchange/dslam, such a nightmare
Good luck!
These line issues can be painful, but Telkom are getting really good at resolving this permanently and in good time. Let's hope they can do this for you
Good luck!
These line issues can be painful, but Telkom are getting really good at resolving this permanently and in good time. Let's hope they can do this for you
Also telkom was at my residence Saterday, moved my port over to a new one,
Line stats is looking pretty good, so it remains an issue with either the DSLAM itself, the Exchange or the ATM switch not having enough bandwidth,
what would the best course of action be to have them look at it? I remember at my previous residence I had similar issues until a technician told me it basically comes down to congestion, they upgraded to MSAN and after it was simply amazing. Does Afrihost get information regarding such upgrades? or is there a public place to ask or see if these types of network changes is planned / happening?
I'm afraid not, the upgrade timelines and planning projects isn't information that Telkom share, not even to wholesalers
I'm afraid not, the upgrade timelines and planning projects isn't information that Telkom share, not even to wholesalers
o well second 4mb here I come
electrofreeze
Expert Member
hey afriguy whats up with your dns tonight
PurSpyk!!
Expert Member
Why is the ping/latency to the Cape Town test so high recently
Last Result:
Download Speed: 7868 kbps (983.5 KB/sec transfer rate)
Upload Speed: 663 kbps (82.9 KB/sec transfer rate)
Latency: 48 ms
Monday, 26 January 2015 23:19
This used to be around 15ms?
Last Result:
Download Speed: 7868 kbps (983.5 KB/sec transfer rate)
Upload Speed: 663 kbps (82.9 KB/sec transfer rate)
Latency: 48 ms
Monday, 26 January 2015 23:19
This used to be around 15ms?
DNS should be solid. We were pushing out Google secondary DNS to new sessions while we investigated a possible issue, but I believe all should be normal right now.
What are you experiencing here?
Nothing has changed on our side, we're still using the same routing etc. What are your DNS settings?
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