Afrihost Business Uncapped Feedback - Part 3

Status
Not open for further replies.
AfriGuy said:
It's entirely dependant on the exchange and what DSLAM cards it holds. I think it used to work that 4Mbps sync was handled by 4Mbps cards. I think it's just what's available now.
Click to expand...

Thanks for the reply, this makes sense. When I am on a 10mbps connection things work relatively well and I can reach stable speeds up to about 6mbps; on a 4mbps connection I have a bad overall experience and rarely exceed 2mbps. Solution I guess is to upgrade to a 10mbps bundle, or go for a capped bundle.
 
Gavin107 said:
Thanks for the reply, this makes sense. When I am on a 10mbps connection things work relatively well and I can reach stable speeds up to about 6mbps; on a 4mbps connection I have a bad overall experience and rarely exceed 2mbps. Solution I guess is to upgrade to a 10mbps bundle, or go for a capped bundle.
Click to expand...

That's a little strange though, in my experience downgrading usually results in a more stable, consistent experience.
What do your line stats do when you change between the two profiles?
 
My new speedtest today just did a quick TeamViewer Remote Desktop session in. 4mb Uncapped Business

ImageUploadedByTapatalk1437130748.098910.jpg
 
AfriGuy said:
That's a little strange though, in my experience downgrading usually results in a more stable, consistent experience.
What do your line stats do when you change between the two profiles?
Click to expand...
Line always generally syncs at 6 or 7mbps. All other parameters are good.
I just know that when I log into a capped product, things stay slow until about 8am the next day when suddenly everything seems to reset and my connection starts flying. When I go the other way, from the capped to the 4mbps business account speeds can drop from a stable 5meg to about 1meg. The my broadband speed test shows the higher 5 meg speed running very smoothly, at the lower speed the throughput graph is jagged and all over the show. This is why I thought that I was physically being moved to another more stable physical port or something like that.
 
Last edited:
Gavin107 said:
Line always generally syncs at 6 or 7mbps. All other parameters are good.
I just know that when I log into a capped product, things stay slow until about 8am the next day when suddenly everything seems to reset and my connection starts flying. When I go the other way, from the capped to the 4mbps business account speeds can drop from a stable 5meg to about 1meg. The my broadband speed test shows the higher 5 meg speed running very smoothly, at the lower speed the throughput graph is jagged and all over the show. This is why I thought that I was physically being moved to another more stable physical port or something like that.
Click to expand...

Ah I see. It may be doing something different at the exchange, pushed via a different card of sorts .
 
AfriGuy said:
Ah I see. It may be doing something different at the exchange, pushed via a different card of sorts .
Click to expand...

I am guessing so. And I am wondering whether congestion could actually be at the card level, in other words on another card there might be more surplus capacity hence the more stable throughput pattern. All just speculation on my part.

Thanks for your reply.
 
Gavin107 said:
I am guessing so. And I am wondering whether congestion could actually be at the card level, in other words on another card there might be more surplus capacity hence the more stable throughput pattern. All just speculation on my part.

Thanks for your reply.
Click to expand...

It definitely could be. If your line is better on a stabilised 10Mbps profile I'd keep it there :) Sounds like the exchange is a bit wonky.
 
Nothing is working again, how is a person supposed to actually earn an income if you cant do a simple thing and provide the service you are paid to provide?
 
Last edited:
PurSpyk!! said:
Nothing is working again, how is a person supposed to actually earn an income if you cant do a simple thing and provide the service you are paid to provide?
Click to expand...

Sorry to hear :(
I'm on my personal account and things seem fine. Are there any tests that I can check?
 
AfriGuy said:
I just loaded up this video and I don't see any buffering on 720P at all.
https://www.youtube.com/watch?v=T1fIKLon75g

What DNS servers are you using?
Click to expand...

That video oddly enough plays fine, we use the OpenDNS, and always have, never had much issues until today. This is one video that does not play even on the lowest settings.

https://www.youtube.com/watch?v=t-o7IJeW-tA

I have a 10MB line and therefore should not be having these continual issues with your network.
 
Last edited:
PurSpyk!! said:
That video oddly enough plays fine, we use the OpenDNS, and always have, never had much issues until today. This is one video that does not play even on the lowest settings. I have a 10MB line and therefore should not be having these continual issues with your network.
Click to expand...

I've tested using our DNS as well as Google's. Could you switch around and test a few other videos please?
 
web pages are not loading and all of a sudden it works again this has been going on since this morning
what seems to be the problem with the network
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X