Afrihost Business Uncapped Feedback - Part 3

[drnaphtali]

Hi Afriman,

Support ticket was sent 12:11 with still no response. Trying to download AMD drivers. I'm on 4MB Business Uncapped and maxing out at 50kb/s. What is more frustrating is that somewhere along the line I get a "Unknown network error." on my download, which means I need to restart the download.

Please assist. This is holding up work I need to get done.

 

[AfriMan]

Hi Afriman,

Support ticket was sent 12:11 with still no response. Trying to download AMD drivers. I'm on 4MB Business Uncapped and maxing out at 50kb/s. What is more frustrating is that somewhere along the line I get a "Unknown network error." on my download, which means I need to restart the download.

Please assist. This is holding up work I need to get done.

Yeah, that's really horrible. Can you PM me so I can look into this for you?

 

[HelterSkelter]

How long does it take to recreate the port for a line?

 

[KoolDaffy]

As I posted on the Afrigreen feedback thread.

My downloading and streaming has gotten worse since I switched over.

 

[AfriMan]

As I posted on the Afrigreen feedback thread.

My downloading and streaming has gotten worse since I switched over.

Definitely not cool. Will check out the thread for your feedback

 

[AfriMan]

How long does it take to recreate the port for a line?

Should take maximum 15 minutes or so. Did you submit this in ClientZone or via the App?

 

[PurSpyk!!]

Speed is pathetic again.

 

[HelterSkelter]

Should take maximum 15 minutes or so. Did you submit this in ClientZone or via the App?

I started a support ticket about 12:19 today.

 

[KoolDaffy]

Definitely not cool. Will check out the thread for your feedback

Please do. Because I don't know if I should stay on Afrigreen or switch back to my old account

http://mybroadband.co.za/vb/showthread.php/712920-Afrihost-POC-Network-Afrigreen-Feedback/page17

 

[AfriGuy]

Please do. Because I don't know if I should stay on Afrigreen or switch back to my old account

http://mybroadband.co.za/vb/showthread.php/712920-Afrihost-POC-Network-Afrigreen-Feedback/page17

You're welcome to switch back to your old account if you want.

 

[KoolDaffy]

You're welcome to switch back to your old account if you want.

I've sent you a private message.

 

[AfriGuy]

I've sent you a private message.

Coolios, I'll check it in a bit.

 

[Draciuz]

Skype upload is terrible. Max of 8kb/s.

Should I change back to my old account?

 

[AfriGuy]

Skype upload is terrible. Max of 8kb/s.

Should I change back to my old account?

Are you seeing this your Afrigreen account?

 

[GreenArrow]

Using Afrigreen Account was terrible. Switch back to normal account which is a 2MB Business account stream at 720p without problems.

 

[AfriGuy]

Using Afrigreen Account was terrible. Switch back to normal account which is a 2MB Business account stream at 720p without problems.

Hhhmm. I know we did some changes around YouTube stuff.
Would you mind heading over to the official feedback thread and posting some results, or submitting them via ClientZone?

 

[Draciuz]

Are you seeing this your Afrigreen account?

Yep, afrigreen account. Youtube buffers at 240p. Afrihost website takes almost 15 seconds to open. Browsing generally slow, whether local or international.

 

[AfriGuy]

Yep, afrigreen account. Youtube buffers at 240p. Afrihost website takes almost 15 seconds to open. Browsing generally slow, whether local or international.

Thanks for confirming, would you be able to paste some info over on the official feedback thread?
I'll have our guys run some tests/ tweaks to see where we can improve.

 

[dasco144]

So how does one try out this Afrigreen account? I have signed up but not received any more details.

 

[AfriGuy]

So how does one try out this Afrigreen account? I have signed up but not received any more details.

If you've signed up you're half way there We'll send you the deets as soon as they're ready.