Afrihost Business Uncapped Feedback - Part 3

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pk007_za said:
10 mbps Business Uncapped, Business Prioritisation off, Table View

Cisco 877 (MPC8272) processor (revision 0x200) with 118784K/12288K bytes of memory.
Processor board ID FCZ104742Z8
MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10
4 FastEthernet interfaces
1 ATM interface
128K bytes of non-volatile configuration memory.
24576K bytes of processor board System flash (Intel Strataflash)

My Afrigreen account seems to be lot worse, just normal speed tests, confirmed no traffic on line at time of testing both with SNMP graphing and IP Accounting checks direct on router.

4504896797.png

4504904696.png

4504908633.png


attree-cisco-dsl#traceroute afrihost.com ttl 0 15

Type escape sequence to abort.
Tracing the route to afrihost.com (41.181.185.18)

0 169-0-54-1-access.afrihost.co.za (169.0.54.1) 36 msec 36 msec 36 msec
1 169-0-54-1-access.afrihost.co.za (169.0.54.1) 36 msec 36 msec 36 msec
2 41.170.79.230 60 msec 60 msec 56 msec
3 41.170.79.236 60 msec 60 msec 60 msec
4 41.169.27.249 60 msec 60 msec 60 msec
5 172.18.1.59 64 msec 60 msec 60 msec
6 mtnns-2.jinx.net.za (196.223.14.31) 64 msec 60 msec 68 msec
7 jh-cr-1.za-jh-pr-1.za-a.mtnns.net (196.44.0.73) 64 msec 64 msec 68 msec
8 jh-dca-1.za--jh-cr-1.za-a.mtnns.net (196.44.0.217) 88 msec 64 msec 64 msec
9 * * *
10 * * *...

Pings to Afrihost Speedtest.net Server:

attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 132/133/136 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 132/132/132 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 144/145/148 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 148/152/156 ms


After going back to my normal @afrihost.co.za account a few minutes later:

4504922453.png

4504925129.png

4504927560.png


Latencies are lower, but some packet loss, Pings to Afrihost Speedtest.net Server:

attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 60/72/80 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 60/60/61 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!.!!
Success rate is 80 percent (4/5), round-trip min/avg/max = 60/61/64 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 60/60/64 ms
attree-cisco-dsl#ping 197.242.149.89

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 197.242.149.89, timeout is 2 seconds:
!!.!!
Success rate is 80 percent (4/5), round-trip min/avg/max = 60/62/68 ms

Traceroute:

attree-cisco-dsl#traceroute afrihost.com ttl 0 12

Translating "afrihost.com"...domain server (196.7.7.7) [OK]

Type escape sequence to abort.
Tracing the route to afrihost.com (41.181.185.18)

0 105-236-13-129-esr-lo.mtnbusiness.co.za (105.236.13.129) 36 msec 36 msec 36 msec
1 105-236-13-129-esr-lo.mtnbusiness.co.za (105.236.13.129) 36 msec 36 msec 40 msec
2 * * *
3 41.181.222.102 40 msec 40 msec 40 msec
4 tb-dca-2.za--qux-c.za.mtnbusiness.net (41.181.198.188) 40 msec 36 msec 40 msec
5 unc-cpt-1.mtnns.net (196.44.18.8) 40 msec 40 msec 40 msec
6 pe-cr-2.za--el-mse-1.za.mtnns.net (196.44.31.66) 60 msec 60 msec 64 msec
7 jh-dca-1.za--jh-cr-1.za-a.mtnns.net (196.44.0.217) 60 msec * 60 msec

And here is the SNMP of the local net tests:

pk007SNMP.png
Click to expand...

Looks like there were a few AfriGreen accounts that were a bit off the mark in terms of performance, would you mind sending me your AfriGreen username so that we can have a look.
 
Yes at 10PM I actually switched my PC off as the experience was so bad. Even reloading mybroadband pages took seconds (10-15 seconds) to load.

I'm busy signing up for webafrica account, and I'll be cancelling afrihost today. You guys don't know what the hell is going on.

AfriGenie said:
It looks like Youtube was performance wasn't quite up to scratch last night. Was it buffering the entire night?
Click to expand...
 
Getafixx said:
OK, did some tests tonight.
Netflix- 800k to 1Mbps
Youtube plays full HD (I tested that first), but after playing netflix it came down at 200kbps
Vimeo - 300kbps

I switched to Afrihost DNS, no difference for Vimeo.

Speedtest 5.8Mbps

In one word - performance is dismal.
Click to expand...

:(

Thanks for testing, we're checking on our side what is going on with streaming.
 
Bryn said:
Getting truly pathetic speeds in Steam. As usual. Steam and Youtube have been rubbish for a while now. No issues with Origin, Battlenet or GOG Galaxy.

1 day 10 hours remaining... :cry:
Click to expand...

:(

That's disappointing to say the least. Are you seeing similar issues with any other downloads? I've asked our team to check on the routing to both Youtube and Steam.
 
Bye Bye Afrihost! Just activated my webafrica account. In the first 5 minutes, brand new experience with my internet connection. Every thing is fast and responsive. You guys losing out on R1899 per month. Bad support and bad management team!
 
DaBump said:
Yes at 10PM I actually switched my PC off as the experience was so bad. Even reloading mybroadband pages took seconds (10-15 seconds) to load.

I'm busy signing up for webafrica account, and I'll be cancelling afrihost today. You guys don't know what the hell is going on.
Click to expand...

Wow... That's quite worrisome.

Have you received an AfriGreen username yet?
 
MyBroadband was being DDoSed for the last two days at random times, so that might not have been afrihosts fault.
 
Arg.. can't even buffer a video on News24. Youtube taking forever to open. Overall experience is terrible.

Afriguy could you please help? I've PM'ed my account details.
 
@AfriMan, what is that latest day to cancel without needing to pay for next month? (So I can give you the benefit of the doubt for the longest time possible)
 
roguemat said:
@AfriMan, what is that latest day to cancel without needing to pay for next month? (So I can give you the benefit of the doubt for the longest time possible)
Click to expand...

You can cancel anytime before the 25th. Put your cancellation in now if you'd like, that way you can un-cancel on the last day of the month if you change your mind :)
 
Cant even download Windows Updates, speedtest shows full speed. Please I have been complaining for months about the issues with Windows Updates and still nothing has been done.
 
PurSpyk!! said:
Cant even download Windows Updates, speedtest shows full speed. Please I have been complaining for months about the issues with Windows Updates and still nothing has been done.
Click to expand...

I definitely know you've bee experiencing this problem. At the moment, we've only moved a small group of users and we'll see less contention once we can move more people over to the POC network.
 
Just switched my Bussiness Uncapped 4Mbps account to the afrigreen account:

Saix Speedtest to Rosebank:
Download Speed: 3318 kbps (414.8 KB/sec transfer rate)
Upload Speed: 386 kbps (48.3 KB/sec transfer rate)
Latency: 21 ms
7/15/2015, 1:14:15 PM

Saix speedtest to Cape Town
Download Speed: 3523 kbps (440.4 KB/sec transfer rate)
Upload Speed: 363 kbps (45.4 KB/sec transfer rate)
Latency: 39 ms
7/15/2015, 1:15:24 PM

Saix speedtest to Durban:
Download Speed: 3534 kbps (441.8 KB/sec transfer rate)
Upload Speed: 399 kbps (49.9 KB/sec transfer rate)
Latency: 45 ms
7/15/2015, 1:16:18 PM

traceroute to google:

1 1 ms <1 ms 50 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 12 ms 10 ms 11 ms 41.170.79.229
4 11 ms 10 ms 9 ms 41.170.79.230
5 9 ms 8 ms 8 ms 41.170.79.236
6 9 ms 9 ms 8 ms google.jb1.napafrica.net [196.46.25.166]
7 8 ms 9 ms 9 ms 72.14.237.239
8 17 ms 10 ms 8 ms jnb01s07-in-f3.1e100.net [216.58.223.3]

traceroute to yahoo.com.tw
1 1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 13 ms 9 ms 17 ms 41.170.79.229
4 12 ms 9 ms 9 ms 41.170.79.230
5 40 ms 9 ms 8 ms 41.170.79.236
6 10 ms 10 ms 9 ms 41.169.27.249
7 * 169 ms 86 ms 172.18.1.59
8 9 ms 9 ms 9 ms ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [2
16.6.55.37]
9 265 ms 188 ms 187 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.1
78.2]
10 268 ms 210 ms 155 ms if-1-0-0-2.core2.PV9-Lisbon.as6453.net [195.219.
214.30]
11 264 ms 193 ms 240 ms if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.2
31.158.1]
12 246 ms 187 ms 253 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.
158.30]
13 208 ms 194 ms 208 ms if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.
139.1]
14 209 ms 190 ms 189 ms if-11-2.tcore1.L78-London.as6453.net [80.231.139
.42]
15 253 ms 211 ms 192 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130
.130]
16 186 ms 256 ms 188 ms 195.219.83.102
17 190 ms 277 ms 191 ms ae-227-3603.edge5.Amsterdam1.Level3.net [4.69.16
2.154]
18 188 ms 324 ms 234 ms YAHOO-INC.edge5.Amsterdam1.Level3.net [212.72.41
.58]
19 303 ms 318 ms 294 ms ae-5.pat1.iry.yahoo.com [216.115.104.64]
20 307 ms 208 ms 393 ms ae-2.msr1.ir2.yahoo.com [66.196.65.157]
21 210 ms 334 ms 281 ms xe-5-3-0.msr1.ir2.yahoo.com [217.146.185.163]
22 209 ms 208 ms 409 ms w2.src.vip.ir2.yahoo.com [77.238.184.150]

Trace complete.


I think there's some reporting issues on your afrihost portal:
Shows the new account with the following info:

511GB
REMAINING

Data Statistics
Total Account Data: 5.00 TB
Data Used: 2.66 GB
Average Daily Usage: 181.76 MB

I just activated the account now and it show's I've used 2.66GB and still have a 5TB remaining?
 
fishfly said:
I think there's some reporting issues on your afrihost portal:
Shows the new account with the following info:

511GB
REMAINING

Data Statistics
Total Account Data: 5.00 TB
Data Used: 2.66 GB
Average Daily Usage: 181.76 MB

I just activated the account now and it show's I've used 2.66GB and still have a 5TB remaining?
Click to expand...

I've noticed this too, will have our Devs check it out :)
 
AH Green,

-access.afrihost.co.za? With a 169 IP address?

Looks like you guys are on the NeoTel backbone.

:)


Is that ping fake?

 
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