Afrihost Business Uncapped Feedback

Status
Not open for further replies.

AfriMan

Afrihost Representative
Company Rep
Joined
May 24, 2012
Messages
17,239
Hey Guys

Got some great news. We have managed to get some extra capacity nationally before the Telkom network freeze over December. This is a provisional upgrade until the full additional capacity we requested becomes available. The upgrades are now live in the North, South and the East.

Please remember that this is provisional capacity. Unfortunately we were not able to get as much as we would have liked, but we're already seeing a huge improvement in the East and the South. The North is still seeing more shaping than we'd like but we expect that contention will be minimised and we also expect that we'll see more unshaping or lesser shaping happening much quicker and shaping being applied a little slower.

Again, this is provisional capacity to ease the load on the network and to improve our clients overall experience until we can get our full order from Telkom. We still encourage all our clients to schedule torrents for after hours or overnight. Clients in the North will still experience shaping, but we expect that your overall experience is going to improve.

We'll be monitoring and tweaking over the coming weeks to try to find the best "sweet spots" to ensure that we shape as little as possible but also keep contention and throughput at optimal levels. We also expect traffic to die down as businesses starting winding down for the holidays - which will be a great relief on the demand on the network.

Thanks for your patience, and let's hope that Telkom gets our full order in as soon as possible :)
 

Pakka

Expert Member
Joined
Jul 22, 2010
Messages
2,271
Hey Guys

Got some great news. We have managed to get some extra capacity nationally before the Telkom network freeze over December. This is a provisional upgrade until the full additional capacity we requested becomes available. The upgrades are now live in the North, South and the East.

Please remember that this is provisional capacity. Unfortunately we were not able to get as much as we would have liked, but we're already seeing a huge improvement in the East and the South. The North is still seeing more shaping than we'd like but we expect that contention will be minimised and we also expect that we'll see more unshaping or lesser shaping happening much quicker and shaping being applied a little slower.

Again, this is provisional capacity to ease the load on the network and to improve our clients overall experience until we can get our full order from Telkom. We still encourage all our clients to schedule torrents for after hours or overnight. Clients in the North will still experience shaping, but we expect that your overall experience is going to improve.

We'll be monitoring and tweaking over the coming weeks to try to find the best "sweet spots" to ensure that we shape as little as possible but also keep contention and throughput at optimal levels. We also expect traffic to die down as businesses starting winding down for the holidays - which will be a great relief on the demand on the network.

Thanks for your patience, and let's hope that Telkom gets our full order in as soon as possible :)
That's great news. How does this work: will it have a country-wide effect on shaping?
 

Zertop

Expert Member
Joined
Mar 9, 2013
Messages
3,105
That's great news. How does this work: will it have a country-wide effect on shaping?

It will allow for more bandwidth to be used at any single point in time - allowing for more bandwidth usage before shaping is applied.
 

PurSpyk!!

Expert Member
Joined
Aug 10, 2005
Messages
1,667
Hey Guys

Got some great news. We have managed to get some extra capacity nationally before the Telkom network freeze over December. This is a provisional upgrade until the full additional capacity we requested becomes available. The upgrades are now live in the North, South and the East.

Please remember that this is provisional capacity. Unfortunately we were not able to get as much as we would have liked, but we're already seeing a huge improvement in the East and the South. The North is still seeing more shaping than we'd like but we expect that contention will be minimised and we also expect that we'll see more unshaping or lesser shaping happening much quicker and shaping being applied a little slower.

Again, this is provisional capacity to ease the load on the network and to improve our clients overall experience until we can get our full order from Telkom. We still encourage all our clients to schedule torrents for after hours or overnight. Clients in the North will still experience shaping, but we expect that your overall experience is going to improve.

We'll be monitoring and tweaking over the coming weeks to try to find the best "sweet spots" to ensure that we shape as little as possible but also keep contention and throughput at optimal levels. We also expect traffic to die down as businesses starting winding down for the holidays - which will be a great relief on the demand on the network.

Thanks for your patience, and let's hope that Telkom gets our full order in as soon as possible :)

So are business accounts now shaped, or is this refering to the other accounts?
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
So are business accounts now shaped, or is this refering to the other accounts?

The Business accounts are still unshaped, we're just mentioned the additional capacity - but should provide a better overall experience :)
 

cryptic1

Expert Member
Joined
May 9, 2006
Messages
1,342
Everything has me busy these days, gotta keep up with AfriMan - and that's a pretty tough task :)

Hey Legend, think you have to keep up with Eugene too ;). Not Legend status yet but getting there pretty fast, he's attending to an error message that some customers are getting in the new clientzone.
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
Hey Legend, think you have to keep up with Eugene too ;). Not Legend status yet but getting there pretty fast, he's attending to an error message that some customers are getting in the new clientzone.

Honestly, there are too many legends this side to keep up with all of them :)
 

Type RSA

Expert Member
Joined
Aug 31, 2011
Messages
2,649
Dunno what you guys did, but Youtube is working like a bomb tonight. Streaming at 720p without buffering. Good job. Hoping it was the extra capacity and that the issue is now gone for good. Thanks guys
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
Dunno what you guys did, but Youtube is working like a bomb tonight. Streaming at 720p without buffering. Good job. Hoping it was the extra capacity and that the issue is now gone for good. Thanks guys

Dude, that's awesome :) If it stays like this, it'll make you and me very happy :D
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
Yeah I am sure you guys will be happy to have me off your backs. Looking good so far. So I'm hoping for the best here :)

Hehe, we just want to see our clients see the best possible experience. If you're getting that - we're chuffed :)
 
Status
Not open for further replies.
Top