Afrihost Business Uncapped Feedback

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Hey Guys

Got some great news. We have managed to get some extra capacity nationally before the Telkom network freeze over December. This is a provisional upgrade until the full additional capacity we requested becomes available. The upgrades are now live in the North, South and the East.

Please remember that this is provisional capacity. Unfortunately we were not able to get as much as we would have liked, but we're already seeing a huge improvement in the East and the South. The North is still seeing more shaping than we'd like but we expect that contention will be minimised and we also expect that we'll see more unshaping or lesser shaping happening much quicker and shaping being applied a little slower.

Again, this is provisional capacity to ease the load on the network and to improve our clients overall experience until we can get our full order from Telkom. We still encourage all our clients to schedule torrents for after hours or overnight. Clients in the North will still experience shaping, but we expect that your overall experience is going to improve.

We'll be monitoring and tweaking over the coming weeks to try to find the best "sweet spots" to ensure that we shape as little as possible but also keep contention and throughput at optimal levels. We also expect traffic to die down as businesses starting winding down for the holidays - which will be a great relief on the demand on the network.

Thanks for your patience, and let's hope that Telkom gets our full order in as soon as possible :)
 
Hey Guys

Got some great news. We have managed to get some extra capacity nationally before the Telkom network freeze over December. This is a provisional upgrade until the full additional capacity we requested becomes available. The upgrades are now live in the North, South and the East.

Please remember that this is provisional capacity. Unfortunately we were not able to get as much as we would have liked, but we're already seeing a huge improvement in the East and the South. The North is still seeing more shaping than we'd like but we expect that contention will be minimised and we also expect that we'll see more unshaping or lesser shaping happening much quicker and shaping being applied a little slower.

Again, this is provisional capacity to ease the load on the network and to improve our clients overall experience until we can get our full order from Telkom. We still encourage all our clients to schedule torrents for after hours or overnight. Clients in the North will still experience shaping, but we expect that your overall experience is going to improve.

We'll be monitoring and tweaking over the coming weeks to try to find the best "sweet spots" to ensure that we shape as little as possible but also keep contention and throughput at optimal levels. We also expect traffic to die down as businesses starting winding down for the holidays - which will be a great relief on the demand on the network.

Thanks for your patience, and let's hope that Telkom gets our full order in as soon as possible :)
That's great news. How does this work: will it have a country-wide effect on shaping?
 
That's great news. How does this work: will it have a country-wide effect on shaping?

It will allow for more bandwidth to be used at any single point in time - allowing for more bandwidth usage before shaping is applied.
 
Hey Guys

Got some great news. We have managed to get some extra capacity nationally before the Telkom network freeze over December. This is a provisional upgrade until the full additional capacity we requested becomes available. The upgrades are now live in the North, South and the East.

Please remember that this is provisional capacity. Unfortunately we were not able to get as much as we would have liked, but we're already seeing a huge improvement in the East and the South. The North is still seeing more shaping than we'd like but we expect that contention will be minimised and we also expect that we'll see more unshaping or lesser shaping happening much quicker and shaping being applied a little slower.

Again, this is provisional capacity to ease the load on the network and to improve our clients overall experience until we can get our full order from Telkom. We still encourage all our clients to schedule torrents for after hours or overnight. Clients in the North will still experience shaping, but we expect that your overall experience is going to improve.

We'll be monitoring and tweaking over the coming weeks to try to find the best "sweet spots" to ensure that we shape as little as possible but also keep contention and throughput at optimal levels. We also expect traffic to die down as businesses starting winding down for the holidays - which will be a great relief on the demand on the network.

Thanks for your patience, and let's hope that Telkom gets our full order in as soon as possible :)

So are business accounts now shaped, or is this refering to the other accounts?
 
So are business accounts now shaped, or is this refering to the other accounts?

The Business accounts are still unshaped, we're just mentioned the additional capacity - but should provide a better overall experience :)
 
Everything has me busy these days, gotta keep up with AfriMan - and that's a pretty tough task :)

Hey Legend, think you have to keep up with Eugene too ;). Not Legend status yet but getting there pretty fast, he's attending to an error message that some customers are getting in the new clientzone.
 
Hey Legend, think you have to keep up with Eugene too ;). Not Legend status yet but getting there pretty fast, he's attending to an error message that some customers are getting in the new clientzone.

Honestly, there are too many legends this side to keep up with all of them :)
 
Dunno what you guys did, but Youtube is working like a bomb tonight. Streaming at 720p without buffering. Good job. Hoping it was the extra capacity and that the issue is now gone for good. Thanks guys
 
Dunno what you guys did, but Youtube is working like a bomb tonight. Streaming at 720p without buffering. Good job. Hoping it was the extra capacity and that the issue is now gone for good. Thanks guys

Dude, that's awesome :) If it stays like this, it'll make you and me very happy :D
 
Yeah I am sure you guys will be happy to have me off your backs. Looking good so far. So I'm hoping for the best here :)

Hehe, we just want to see our clients see the best possible experience. If you're getting that - we're chuffed :)
 
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