Afrihost Business Uncapped Feedback

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killerbyte said:
Should we then lodge faults with AH with regards to our Telkom lines so that a technician can check them out or should we just wait patiently until the rain has gone? Am I going to suffer with 1Mbps on a 2Mbps line all through Summer? Thankfully my MiFi also helped to reduce my displeasure since it allowed me to game.

At the moment my downloads are topping out at 1.5Mbps, any chance you can help me resync my line since my clientzone still refuses to work properly.
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The rain does take a reasonable line and chuck it through the mud, step on it and then laughs while it's down. So you can report it now, but waiting for the rain to subside might be worth your while (this coming from experience)
 
xera said:
What's the quickest possible time it could be done in? ;)
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It gets put in a request queue with Telkom, so if you request it today, it gets sent to Telkom tomorrow morning early, and then it's up to Telkom.
 
killerbyte said:
This is the business uncapped thread and because it is business there is ZERO shaping. You can download torrents at full line speed during business hours and after hours. Gaming is also fantastic.
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That's really awesome! Glad you're having a great experience :)
 
cryaxxx said:
Hi guys
How bad is the afrihost shaping? What speeds do you experience on a 1mbps and how much can you pull per month 100-120gig acceptable? signing up end of month hopefully
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I think I already replied to a previous post. There is no shaping on business :)
 
killerbyte said:
Still not getting my proper line speed. My 2meg line is peaking at 1209Kbps but on average I am lucky if I get past 1Mbps. It seems my line has been slower with AH than it was with Telkom.

Was trying to play Star Trek Online and I was getting serious lag.
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We'll need to check what speed you're line is syncing at. Is that a speedtest result or the modem sync from your router?
 
I've just canned an Axxess 10mb uncapped @ R495 and a 101gb Afrihost capped account @ R300 for 1 x 10mb uncapped @ R997. Hoping it does the job the 2 other packages were purchased to do...
 
AfriMan said:
We'll need to check what speed you're line is syncing at. Is that a speedtest result or the modem sync from your router?
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Modem sync says 2048Kbps but a speedtest on the SAIX servers returned results of 1.2Mbps (the highest) and 1.09Mbps as the average.
 
Still no feedback on my exchange issue. Still having crap latency.. Everyone is now just MIA!!
 
Type RSA said:
Still no feedback on my exchange issue. Still having crap latency.. Everyone is now just MIA!!
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I think let's keep your feedback specific to this thread, I see you posted in the Home Uncapped thread too.

AfriGuy said:
Our Specialist team need to await feedback from Telkom in order to give you any form of feedback. We're in constant communication with Telkom to have your fault resolved.
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Good day AfriGuy, quick ?.. Where's that TURBO PUSH BUTTON"" on the Business CP? :D
Busy testing the business account, so far excellent with a few hiccups with streaming though.
Our IS-Based accounts runs well at full speed with no issues on streaming.
Rain/weather might be a factor - just strange on the MTN network, business uncapped :)
Our Engineers and Admin's are doing extensive testing since switching onto your Business Account.

I will PM you with some relevant Info.

Kind Regards,
 
Impregim said:
Good day AfriGuy, quick ?.. Where's that TURBO PUSH BUTTON"" on the Business CP? :D
Busy testing the business account, so far excellent with a few hiccups with streaming though.
Our IS-Based accounts runs well at full speed with no issues on streaming.
Rain/weather might be a factor - just strange on the MTN network, business uncapped :)
Our Engineers and Admin's are doing extensive testing since switching onto your Business Account.

I will PM you with some relevant Info.

Kind Regards,
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Greetings :)

The turbocharge option definitely shouldn't be there, that's an option on our Home accounts that unshapes the session for the next hour. I'll keep an eye out for your PM to track down your details and see what's going on there.
 
AfriGuy said:
Greetings :)

The turbocharge option definitely shouldn't be there, that's an option on our Home accounts that unshapes the session for the next hour. I'll keep an eye out for your PM to track down your details and see what's going on there.
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I was just kidding regarding that SUPERCHARGER - :D
So far All is IN' good order - bitrate etc.. just some streaming issues though, not too extensive.
4Mbps line.

Regards,
 
Impregim said:
I was just kidding regarding that SUPERCHARGER - :D
So far All is IN' good order - bitrate etc.. just some streaming issues though, not too extensive.
4Mbps line.

Regards,
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It's Monday, be gentle ;)
Where are you running streaming tests too?
 
Monday! I feel the same ;) Mostly YouTube. Still need to test Hulu etc.

Regards,
 
AfriGuy, people are jumping on your Business account like an open bar at a wedding.

Does this mean your business systems will soon start working like your home systems?
 
whatwhat said:
AfriGuy, people are jumping on your Business account like an open bar at a wedding.

Does this mean your business systems will soon start working like your home systems?
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Not at all.
Our network is always being closely monitored. Our Business Uncapped is meant to be a product that's in the hands of the users - with no shaping involved and we plan to keep it that way :)
 
I tried to use HuluPlus a few minutes ago on my 6MB line and it kept buffering every few seconds. I tried to stream from another site and it did the same. Yesterday and the day before, it was perfect with no stuttering or buffering. I tried to do an international speedtest on speedtest.mybroadband.co.za but it gave a latency error. I then used speediest.net and got the following results:

International:



Local:
 
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vinodh said:
I tried to use HuluPlus a few minutes ago on my 6MB line and it kept buffering every few seconds. I tried to stream from another site and it did the same. Yesterday and the day before, it was perfect with no stuttering or buffering. I tried to do an international speedtest on speedtest.mybroadband.co.za but it gave a latency error. I then used speediest.net and got the following results:

International:



Local:
Click to expand...

What quality setting did you have Hulu set to? Could you maybe post up a traceroute here so we can have a look at where any latency is being introduced?
 
I had Hulu set on a medium quality setting.

Vinodhs-MacBook-Pro:~ vinodh$ traceroute telkom.co.za
traceroute to telkom.co.za (196.43.22.222), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.539 ms 0.992 ms 1.269 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 5.838 ms 6.544 ms 6.628 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 9.278 ms 8.740 ms 8.349 ms
4 * rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 12.253 ms 8.764 ms
5 am-cr-2.nl--am-cr-nl-b.mtnns.net (196.44.31.171) 27.527 ms
jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 9.494 ms 9.148 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 8.781 ms 8.989 ms 67.427 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 11.342 ms 11.269 ms 11.179 ms
8 196.43.25.137 (196.43.25.137) 26.371 ms 27.012 ms 26.667 ms
9 196.43.39.162 (196.43.39.162) 26.919 ms 28.290 ms 28.027 ms
10 rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za (196.43.23.6) 28.083 ms 26.791 ms 26.956 ms
11 nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za (196.43.23.30) 29.995 ms 29.522 ms 28.382 ms
12 nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za (196.43.22.222) 28.694 ms 29.029 ms 30.465 ms
 
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