Afrihost Business Uncapped Feedback

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AfriGuy said:
No issues on our end, what does your latency look like?

Edit: My apologies, I need more coffee. There was an issue, all sorted now though. Please keep me posted on how things go :)
Click to expand...
Looking good again, thanks!
It was 800ms earlier to a local server. Now it's < 50ms :)
 
3736117855.png

ScreenShot088.jpg

This Speedtest was just done right after I tried to watch a 480p Youtube vid.
Vid got stuck at one point and just buffers without event paying further.

More tests, blah blah blah there are no issues blah blah blah yackety shmackety blah blah blah.
Fix the damn streaming issues as 480p Youtube vids buffer like hell since last week.

Totally unacceptable on a 6MB line.
 
Bursty-dude said:
View attachment 146664

View attachment 146666

This Speedtest was just done right after I tried to watch a 480p Youtube vid.
Vid got stuck at one point and just buffers without event paying further.

More tests, blah blah blah there are no issues blah blah blah yackety shmackety blah blah blah.
Fix the damn streaming issues as 480p Youtube vids buffer like hell since last week.

Totally unacceptable on a 6MB line.
Click to expand...

No streaming issues on our end.
Was this just a temporary issue or are you still having troubles streaming content?
 
are there any issues with the business uncapped besides the "normal issues", I can't watch a youtube video, almost all youtube videos stutter...please guys sort this out, its taking far too long for this to happen
 
105-236-10-1-esr-lo.mtnbusiness.co.za is lagging. Please can I redirect around it?

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |  975 |  975 |    0 |    1 |   31 |    9 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |  975 |  975 |    8 |  117 | 1199 |  237 |
|                          41.181.221.214 -    0 |  975 |  975 |   18 |  149 | 1199 |  275 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |  975 |  975 |   18 |  140 | 1199 |  276 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |  975 |  975 |   19 |  164 | 1209 |  282 |
|      jh-cr-2.za--rb-cr-1.za-a.mtnns.net -    0 |  975 |  975 |   19 |  153 | 1209 |  242 |
|     jh-dca-2.za--jh-cr-2.za-a.mtnns.net -    0 |  975 |  975 |   18 |  170 | 1182 |  248 |
|                            google.co.za -    0 |  975 |  975 |   18 |  146 | 1179 |  271 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
AfriGuy said:
No streaming issues on our end.
Was this just a temporary issue or are you still having troubles streaming content?
Click to expand...

No offense, but I was expecting the "no streaming issues" answer....

It has been like this for over a month already. It started off with 1080p and 720p vids buffering like mad, now it is with 480p vids that buffer.

I could happily stream a 720p or 1080p Youtube vid while downloading torrents in the background, now I have to choose which one I want to do. Download or watch a YT vid. All other downloads work like a bomb, no issues at all with any other part of it, just any streaming vids from any source buffer like mad.
 
giggity said:
105-236-10-1-esr-lo.mtnbusiness.co.za is lagging. Please can I redirect around it?

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |  975 |  975 |    0 |    1 |   31 |    9 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |  975 |  975 |    8 |  117 | 1199 |  237 |
|                          41.181.221.214 -    0 |  975 |  975 |   18 |  149 | 1199 |  275 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |  975 |  975 |   18 |  140 | 1199 |  276 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |  975 |  975 |   19 |  164 | 1209 |  282 |
|      jh-cr-2.za--rb-cr-1.za-a.mtnns.net -    0 |  975 |  975 |   19 |  153 | 1209 |  242 |
|     jh-dca-2.za--jh-cr-2.za-a.mtnns.net -    0 |  975 |  975 |   18 |  170 | 1182 |  248 |
|                            google.co.za -    0 |  975 |  975 |   18 |  146 | 1179 |  271 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

Umm... that's your exchange. Its either seriously congested or you have DSLAM issues.
 
giggity said:
Surely that isn't the Telkom exchange? Telkom is just fine according to my mate...
Click to expand...

The second hop is your exchange. And unless your mate lives next door to you then his opinion doesn't matter.

Here is a print out of my tracert

Code: 
Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

  1     4 ms     9 ms    13 ms  192.168.0.1
  2    53 ms    41 ms    33 ms  105-236-3-129-esr-lo.mtnbusiness.co.za [105.236.
3.129]
  3    25 ms    77 ms    28 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
  4    65 ms    21 ms    17 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5    51 ms    56 ms    29 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6    26 ms    26 ms    23 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   230 ms   217 ms   215 ms  ls-cr-2.uk--rb-cr-1.za.mtnns.net [196.44.31.114]

  8   221 ms   276 ms   226 ms  ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net [196.44.31.15
6]
  9   237 ms   270 ms   226 ms  ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
 10   284 ms   236 ms   236 ms  rb-ad-1--msbm-rbg-1-a.mtnns.net [209.212.99.13]

 11   420 ms     *      313 ms  209.85.255.76
 12   232 ms   295 ms   272 ms  209.85.244.240
 13   251 ms   388 ms   243 ms  72.14.242.166
 14   226 ms   207 ms   211 ms  216.239.47.87
 15     *        *        *     Request timed out.
 16   229 ms   241 ms   248 ms  google-public-dns-a.google.com [8.8.8.8]

Trace complete.

Mine is a little high but likely due to my downloads... but its not as high as yours
 
JesseG said:
are there any issues with the business uncapped besides the "normal issues", I can't watch a youtube video, almost all youtube videos stutter...please guys sort this out, its taking far too long for this to happen
Click to expand...

Can you show us any diagnostics on your line? As far as I know the network is running pretty well. YouTube was running pretty normally for me yesterday :(
 
giggity said:
105-236-10-1-esr-lo.mtnbusiness.co.za is lagging. Please can I redirect around it?

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |  975 |  975 |    0 |    1 |   31 |    9 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |  975 |  975 |    8 |  117 | 1199 |  237 |
|                          41.181.221.214 -    0 |  975 |  975 |   18 |  149 | 1199 |  275 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |  975 |  975 |   18 |  140 | 1199 |  276 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |  975 |  975 |   19 |  164 | 1209 |  282 |
|      jh-cr-2.za--rb-cr-1.za-a.mtnns.net -    0 |  975 |  975 |   19 |  153 | 1209 |  242 |
|     jh-dca-2.za--jh-cr-2.za-a.mtnns.net -    0 |  975 |  975 |   18 |  170 | 1182 |  248 |
|                            google.co.za -    0 |  975 |  975 |   18 |  146 | 1179 |  271 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

If I'm reading this correctly, it looks like you've either got a line fault or exchange congestion. Have you run any further tests?
 
Bursty-dude said:
No offense, but I was expecting the "no streaming issues" answer....

It has been like this for over a month already. It started off with 1080p and 720p vids buffering like mad, now it is with 480p vids that buffer.

I could happily stream a 720p or 1080p Youtube vid while downloading torrents in the background, now I have to choose which one I want to do. Download or watch a YT vid. All other downloads work like a bomb, no issues at all with any other part of it, just any streaming vids from any source buffer like mad.
Click to expand...

I still believe that what is happening on your line is more specific to your situation and we should do specific troubleshooting and testing to investigate further :(
 
Youtube videos freeze halfway through and have to refresh the page only to have it happen again, this at 240p, what's going on? This is a new experience for me as it was working very well before at 1080p, it's been happening for 2 days now, Cape Town Southern Suburbs, very frustrating.

The buffer loads halfway and then just stops, it will not go any further, even after refreshing the page several times, this happens on all videos, it's like my connection decides, screw you buddy I'm going on holiday! :mad:
 
Last edited:
Haven't had any problems with my business account over the past few months. Everything has been working as expected.
 
dj2381 said:
Youtube videos freeze halfway through and have to refresh the page only to have it happen again, this at 240p, what's going on? This is a new experience for me as it was working very well before at 1080p, it's been happening for 2 days now, Cape Town Southern Suburbs, very frustrating.

The buffer loads halfway and then just stops, it will not go any further, even after refreshing the page several times, this happens on all videos, it's like my connection decides, screw you buddy I'm going on holiday! :mad:
Click to expand...

Sounds like you're not getting the same throughput you were. Can you post some diagnostics, like our Network Test App output, when you are experiencing this, as well as a speedtest?
 
how can there be no streaming issues, when i have a call logged for the past month... struggling with Streaming... ?
 
AfriMan said:
Can you show us any diagnostics on your line? As far as I know the network is running pretty well. YouTube was running pretty normally for me yesterday :(
Click to expand...

I have had enough, come the 25th, I am out of here, WA here I come, please don't ask for tracert's cause for the past month that's all I have been supplying your critical care team with and NOTHING has changed, in fact it has gotten worse...
 
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 43ms
Your maximum ping was 169ms

Looking at your average ping, your line seems to be a bit dodgy :/ This may account for any slow speeds you may be experiencing. However, it could just be related to a high-latency home network (ie... Wi-Fi). If you feel the need, please post the results (at the end of the program) into the forum for advice

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 105.236.2.65 with 32 bytes of data:
Reply from 105.236.2.65: bytes=32 time=22ms TTL=254
Reply from 105.236.2.65: bytes=32 time=9ms TTL=254
Reply from 105.236.2.65: bytes=32 time=22ms TTL=254
Reply from 105.236.2.65: bytes=32 time=15ms TTL=254
Reply from 105.236.2.65: bytes=32 time=14ms TTL=254
Reply from 105.236.2.65: bytes=32 time=19ms TTL=254
Reply from 105.236.2.65: bytes=32 time=12ms TTL=254
Reply from 105.236.2.65: bytes=32 time=23ms TTL=254
Reply from 105.236.2.65: bytes=32 time=150ms TTL=254
Reply from 105.236.2.65: bytes=32 time=69ms TTL=254
Reply from 105.236.2.65: bytes=32 time=84ms TTL=254
Reply from 105.236.2.65: bytes=32 time=86ms TTL=254
Reply from 105.236.2.65: bytes=32 time=131ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=20ms TTL=254
Reply from 105.236.2.65: bytes=32 time=81ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=9ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=8ms TTL=254
Reply from 105.236.2.65: bytes=32 time=67ms TTL=254
Reply from 105.236.2.65: bytes=32 time=169ms TTL=254
Reply from 105.236.2.65: bytes=32 time=81ms TTL=254
Reply from 105.236.2.65: bytes=32 time=10ms TTL=254
Reply from 105.236.2.65: bytes=32 time=124ms TTL=254
Reply from 105.236.2.65: bytes=32 time=25ms TTL=254
Reply from 105.236.2.65: bytes=32 time=9ms TTL=254

Ping statistics for 105.236.2.65:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 169ms, Average = 43ms

2014/09/05 23:27:42.82
 
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