Definitely no auth issues at the moment. PM me and I'll check your account. Could be a password or capping issue
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Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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Definitely no auth issues at the moment. PM me and I'll check your account. Could be a password or capping issue
We were quite happy that Yosemite doesn't seem to have the same impact as iOS. I guess more people ran downloads overnight when it was more convenient.
This is what I get using Axxess :
While my Afrihost DL languishes at about 1Mbps.
Both are using MTN data.
What is going on, Afrihost ???
Axxess manage their data pools differently to our, which they can probably do because they have a much smaller client base. They may see different peak periods, etc, because a lot more of their clients are based in the South, as i understand it. I couldn't really say for sure
The ship is sinking
Definitely looks pretty poor. What line speed are you testing? Can I see the full trace?
Nothing wrong with the line - Getting Throttled/Prioritized/limited/or whatever Afrihost calls it
DownStream Connection Speed 14183 kbps
UpStream Connection Speed 912 kbps
Afrihost is following the same route mweb did..was great at the start now it sucks. I have a 10meg line and cant even watch youtube higher than 240p without buffering. Twitch streaming is so bad, only way to watch it is on the lowest most pixelated setting. I am not the only one complaining about this, so no, its not my line.
Definitely no auth issues at the moment. PM me and I'll check your account. Could be a password or capping issue
Just tried it again and it started working (at 3mb/s on my 40mb line). I'm not entirely sure why it wouldn't connect earlier..
I'm not trying to be antagonistic here, but I signed up for a WA trial account yesterday and I'm really glad I did. I run my business online and I really needed the net this morning. Thankfully I had the WA account to fall back on when my AH account failed me.
i.got~issues
Expert Member
22-08-2014 11:32 AM
27-08-2014 08:03 AM
29-08-2014 07:36 AM
08-10-2014 03:40 PM
20-10-2014 12:52 PM
++++
Afrihost ADSL network upgrades - Many Afrihost customers are complaining about slow ADSL speeds and network problems – here is what Afrihost is doing
Staff Writer -October 20, 2014
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“Last week we upgraded our East IPC (Durban and Eastern Regions). This week and next week we are in the process of upgrading our North IPC (Johannesburg and Northern regions) and our South IPC (Cape Town and Southern regions),” said Payne.
“Hopefully within the next 10 days or so we will be back to normal,” Payne said
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20-10-2014 01:18 PM
It's possible that there is high usage on the network, but we're not seeing general increases in latency and packet loss across the network. You would see this on all ISP accounts if this were a local or exchange issue
27-08-2014 08:03 AM
29-08-2014 07:36 AM
08-10-2014 03:40 PM
20-10-2014 12:52 PM
++++
Afrihost ADSL network upgrades - Many Afrihost customers are complaining about slow ADSL speeds and network problems – here is what Afrihost is doing
Staff Writer -October 20, 2014
++++
“Last week we upgraded our East IPC (Durban and Eastern Regions). This week and next week we are in the process of upgrading our North IPC (Johannesburg and Northern regions) and our South IPC (Cape Town and Southern regions),” said Payne.
“Hopefully within the next 10 days or so we will be back to normal,” Payne said
++++
20-10-2014 01:18 PM
Line connection speed 14000kbps
Not cool, sorry about this
Just a reminder that upgrades are on the way so you'll definitely see an improvement soon!
I've personally seen it go up to 1.2MB/s on my end, so it shouldn't be
What speeds are you getting?
I have just dumped Afrihost and it's not just down to the ongoing network fiasco. Over the last while the quality of support became embarrassing, newbies on the first level regurgitating scripts not getting anywhere and taking ages to do it. Non existent escalation processes, when eventually their telephonic system works. Lots of empty promises from managers that never see the light of day.
The network saga is a joke from end-to-end. They blamed iphone users for killing their network. When challenged they handed you off to telkom for a line fault even though they knew it was the network. Next it was just "demand", heaven forbid we actually use the service we were sold or expect them to manage their network to deal with the customers they know they have. Next it's "Mondays are busy days". It's one excuse after the next with no word or apology from Gian, no putting their hand up to admit they have stuffed up and zero compensation. Yet, they happily keep selling a service they cannot deliver on - it's arrogance on an epic scale. Fortunately it's easy to move and after a few clicks I'm at a new ISP and my service is back to usual.
As the customer you have choices, speak with your wallet. It's all these imbeciles will understand.
rant over!
The network saga is a joke from end-to-end. They blamed iphone users for killing their network. When challenged they handed you off to telkom for a line fault even though they knew it was the network. Next it was just "demand", heaven forbid we actually use the service we were sold or expect them to manage their network to deal with the customers they know they have. Next it's "Mondays are busy days". It's one excuse after the next with no word or apology from Gian, no putting their hand up to admit they have stuffed up and zero compensation. Yet, they happily keep selling a service they cannot deliver on - it's arrogance on an epic scale. Fortunately it's easy to move and after a few clicks I'm at a new ISP and my service is back to usual.
As the customer you have choices, speak with your wallet. It's all these imbeciles will understand.
rant over!
I've personally seen it go up to 1.2MB/s on my end, so it shouldn't be
What speeds are you getting?
Can't get anything over 1.2MB/s. Switch to WA and it goes 2MB/s +.
avr-rulez
Expert Member
So now its time to screw the IPC SOUTH
News server
Torrents
AH Line speed so nothing wrong with line BUT HEAVILY SHAPED+THROTTLED.......
News server
Torrents
AH Line speed so nothing wrong with line BUT HEAVILY SHAPED+THROTTLED.......
2nd Monday in a row, sort this out! Also phone lines down?
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