Afrihost Mobile Delivery Feedback Thread

Lazy.Me said:
Just spoke to MDS, apparently there was a system error regarding delivery and orders will not be sent out today. This is great news considering i've moved meetings to ensure i was available for RICA. Poor form MDS, and why can Afrihost not use an real delivery company since it seems MDS has neither the competence nor the infrastructure to handle the scale required from Afrihost
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Could you PM me your username, so we can follow up on our side.
 
Lazy.Me said:
Just spoke to MDS, apparently there was a system error regarding delivery and orders will not be sent out today. This is great news considering i've moved meetings to ensure i was available for RICA. Poor form MDS, and why can Afrihost not use an real delivery company since it seems MDS has neither the competence nor the infrastructure to handle the scale required from Afrihost
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I've also made special arrangements to be available today.
Mine still says "Collivery 1****** Status is : Received By Branch
Delivery will be before 16:00 on 26 August"

Will be highly pissed off if they don't deliver today.
 
So about 30 of us ordered at work. Some random people just collected theirs. All the orders were placed within the same few hours, how on earth do some get delivered to the same address and others not. Random...
 
I got an email stating mine would be delivered today. I also need to make special arrangements to ensure I'm here to collect it.

Can we get some feedback on this please?
 
Ok I guess we should not complain, seen as they are well ahead of schedule. Just would be interested to understand the planning at the Delivery company. I will laugh my socks off if they deliver to this address multiple times today!
 
mrudling said:
Ok I guess we should not complain, seen as they are well ahead of schedule.
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Agreed - but it does help to know when something will be delivered, especially when lots of us are at work with meetings to attend to / places to go.
 
mrudling said:
So about 30 of us ordered at work. Some random people just collected theirs. All the orders were placed within the same few hours, how on earth do some get delivered to the same address and others not. Random...
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It depends when people ordered and when payments were verified. Remember there were hundreds of people who could have managed to sign up during that same time period.
 
My account is not in arrears and I paid the amount immediately via my card however it still doesn't say payment verified
 
mrudling said:
Ok I guess we should not complain, seen as they are well ahead of schedule. Just would be interested to understand the planning at the Delivery company. I will laugh my socks off if they deliver to this address multiple times today!
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Its not about complaining, its about receiving confirmation, making arrangements and then being told sorry for you. Its unprofessional
 
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there's a really pathetic call centre agent at afrihost. didnt get her name, but was a black female voice.
10 minute call from my cellphone. no resolution. told me to hold, then dropped the call on me!

called mds, under 1 minute call- sorted.
come on afrihost!
 
Guys on Facebook are reportedly receiving theirs from Collivery today, so I'll remain optimistic, despite my status going from "Will be delivered 26 Aug, 16h00" to "Processing order".

Would be interested to know if ANYONE in Durban has received theirs as yet...
 
I just got my device and I'm currently getting 2G while sitting in Gardens in the middle of Cape Town. No idea why...
 
StNick said:
Guys on Facebook are reportedly receiving theirs from Collivery today, so I'll remain optimistic, despite my status going from "Will be delivered 26 Aug, 16h00" to "Processing order".

Would be interested to know if ANYONE in Durban has received theirs as yet...
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I'm not at the specified delivery address the whole time so yeah, will be nice if a set time [or period] can be arranged so that I can be sure that I'm available.
 
When and how can I get his offer with my existing MTN sim?

PS sorry if I've missed this in earlier replies.
 
Collivery. They use your ID and proof of address to add your details to an organ donator registry for future liver harvesting.
 
I was supposed to go out of office today but pushed it forward because of MDS delivery date. I am really pissed off right now. They better accept my RICA documents from work colleagues if I am not here. Very unprofessional of them.
 
I got an email with a tracking link. According to the link, delivery would be today. And at 11:52 the courier arrived, package in hand :D
 
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