Afrihost Mobile Feedback

[backstreetboy]

Can we get a sneak peek of the new rates?

 

[DTBA]

Can we get a sneak peek of the new rates?

That would be nice !

 

[6spdmanual]

Good day. Do you charge a R200 reconnection fee? Just want to confirm.

 

[Afrigirl]

Good day. Do you charge a R200 reconnection fee? Just want to confirm.

No, we do not charge a reconnection fee for Airmobile packages.

 

[6spdmanual]

No, we do not charge a reconnection fee for Airmobile packages.

Weird. Then why was I charged an extra R200 then? I’m just trying to make sense of things.

 

[Afrigirl]

Weird. Then why was I charged an extra R200 then? I’m just trying to make sense of things.

May I please have the ticket ID or drop me a PM with your account number.

 

[Soprono]

Can we get a sneak peek of the new rates?

Any possible sharable info @Afrigirl

 

[Afrigirl]

Any possible sharable info @Afrigirl

Unfortunately, not.

 

[Soprono]

Anything shareable yet @Afrigirl please!

 

[Soprono]

Yes, we will be launching new Air mobile packages between Jan and Feb 2024.

Hey @Afrigirl anything further on this?

 

[backstreetboy]

Hey @Afrigirl anything further on this?

Just move on over to melon mobile or megsapp.

 

[Soprono]

Just move on over to melon mobile or megsapp.

I am there already and trialed them out but naturally would prefer my stuff in one place rather, thanks

 

[backstreetboy]

I am there already and trialed them out but naturally would prefer my stuff in one place rather, thanks

Good luck waiting.

 

[6spdmanual]

So - I just bought 10 gig (which costs R150), but I selected the wrong card so the payment bounced. Cool.

Now, why am I supposed to pay an extra R50? This has been happening for a long time yet the support here says there is no such thing.

 

[Soprono]

Yes, we will be launching new Air mobile packages between Jan and Feb 2024.

Helooooooo, any details?

 

[Afrigirl]

Helooooooo, any details?

Hello. We are exactly one week away from our official launch for the Airmobile packages.

 

[mibman]

Afrihost Reps.
How to get Afrihost to reverse AIR MOBILE prorata Data error. I reported this on the same day 26/01/2024 while on the line with whatsapp support. I then logged a ticket on Monday to reverse their mistake and still no progress. How does this support qualify as "Best ISP"
Martin

 

[Afrigirl]

Afrihost Reps.
How to get Afrihost to reverse AIR MOBILE prorata Data error. I reported this on the same day 26/01/2024 while on the line with whatsapp support. I then logged a ticket on Monday to reverse their mistake and still no progress. How does this support qualify as "Best ISP"
Martin

Hi Martin.
Please share the ticket reference, so I can have a look.

 

[mibman]

AIR MOBILE Prepaid plans advertised on website are not matched with what are available via Clientzone or the Afrihost App

 

[mibman]

Hi Martin.
Please share the ticket reference, so I can have a look.

I sent you a private message.