Afrihost New Network Feedback - Part 2

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The Seacom press release stated that traffic would be shifted to Seacom capacity available on WACS.

No, it is not a given that other WACS capacity would be affected. It depends on how Seacom has provided for the backup capacity.

Full back up available? i.e. traffic is normally shared between both routes with each route loaded to a maximum of 50% ---- then no impact should be noticeable by anyone.

Not the case? Then Seacom customers only will experience some congestion.

Afrihost customers only affected? That depends on how Afrihost route traffic originating/termination in Durban. Personally I think it is a bit of a stretch to state that the performance experienced in Durban was due to the Seacom failure , without some more routing analysis done to back up the claim.
 
caroper said:
Isn't that a bit optimistic?

Unless you have a dedicated cable, which I doubt, or you have a 1 to 1 contention ratio you will be affected by your upstream provider.

The Seacom traffic has to go somewhere and if your upstream provider is acting as an alternate route for any of those seacom users there will be increased congestion on your links too.
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We buy capacity specific capacity on specific cables (for primary and failover traffic) so we wouldn't have other providers failover traffic affecting us, as I understand.
 
Capacity on most submarine cables is sold/leased in 10GE blocks to specific customers, with each block independent form the others.

WACS last upgrade provided for 100 Gb/s per wave length, demuxed into 10 x 10 Gb/s ports, all independent of each other.

Gone are the days where all Internet traffic was lumped into one pipe with some or other sharing ratio applicable.
 
AfriMan said:
Can you change your DNS to be dynamically assigned? Not 100% sure which IP address you're using, but our team prefer to work with our DNS so we're operating from the same baseline.
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I actually had it set to Afrihost's DNS servers, at a stage, but decided to go back to Google's DNS for Primary and secondary IP is your DNS server. I currently have telkom on site now doing a fibre install, so not too concerned, last post was me venting what I feel gets done to us. I think it is still really unfair but alas that is life. More then happy to send you what info I can but you really have to get these ports opened up for us on the network or people like myself that review/preview/test video games and technology don't turn our attention to uncooperative ISP's. (Just saying)
 
Btw, next week i hope you children remain off the internet, so i can stream The Walking Dead. I cant have you okes breaking things :D
 
P2P is still super slow and shaped. I'm paying for a capped account and I'm still getting shaped??! Using uTorrent. Everything else is fast. I'm on a 2 Mbps line.
 
GreatD7007 said:
P2P is still super slow and shaped. I'm paying for a capped account and I'm still getting shaped??! Using uTorrent. Everything else is fast. I'm on a 2 Mbps line.
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For me too, but just stopped posting coz nothing is going to change or happen as they don't even acknowledge it as a problem going with the green status light.

Clearly there is not enough bandwidth for everything in the evenings and p2p/nntp gets a lower priority (aka shaping).

I gotta ask though, why you downloading during peak, and not making use of free uncapped off peak? I'm sure they introduced this 18 hours uncapped to help take demand away from netflix time, although I'm sure introducing 4TB R1 accounts at the same time isn't helping.

That R1 thing is like the guy at the buffet, where he's really hungry and loads his plate up but then can't finish it (eyes are bigger than your stomach).
 
GreatD7007 said:
P2P is still super slow and shaped. I'm paying for a capped account and I'm still getting shaped??! Using uTorrent. Everything else is fast. I'm on a 2 Mbps line.
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P2P should definitely not be shaped. We saw a little bit of latency being reported from some users, so we'll need to look into what may have happened. Which region are you connecting from? :(
 
wingnut771 said:
For me too, but just stopped posting coz nothing is going to change or happen as they don't even acknowledge it as a problem going with the green status light.

Clearly there is not enough bandwidth for everything in the evenings and p2p/nntp gets a lower priority (aka shaping).

I gotta ask though, why you downloading during peak, and not making use of free uncapped off peak? I'm sure they introduced this 18 hours uncapped to help take demand away from netflix time, although I'm sure introducing 4TB R1 accounts at the same time isn't helping.

That R1 thing is like the guy at the buffet, where he's really hungry and loads his plate up but then can't finish it (eyes are bigger than your stomach).
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The R1 accounts, like mystery data, etc, have not significantly impacted the amount of data clients are using at a single point in time. Our team are monitoring the network closely and (as mentioned by Gian in his email) we will stop signups if we believe that the network is being directly impacted.

It's truly best if you do continue to post your results and findings so we can pass onto the network team to investigate. That is the surest route to improving performance. Assuming we will do nothing about it and not posting info is kind of self-fulfilling :(
 
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