Afrihost New Network Feedback - Part 2

NewBiks · Dec 1, 2016

AfriGenie said:
Which DNS servers are you using? Out of curiosity.

Using Auto assign DNS

currently 169.1.1.3 169.1.1.9

Davedes · Dec 1, 2016

AfriGenie said:
That's not good.

Which DNS servers are you using at the moment?

169.1.1.1, 169.1.1.2

AfriGenie · Dec 1, 2016

NewBiks said:
Using Auto assign DNS

currently 169.1.1.3 169.1.1.9

Great! Thanks.

How does using DSTV Now compare?

kohlhtor · Dec 1, 2016

And again 300 ms to Germany

Johnatan56 · Dec 1, 2016

Yep, latency high again. I am the only one using net in the house.
As the above tracert shows, your peering point from London onto any other network is way too high.

LaraC · Dec 1, 2016

kohlhtor said:
And again 300 ms to Germany

Is it not on Sipgates' network?

Code:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert sipgate.de

Tracing route to sipgate.de [217.10.79.9]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    25 ms    23 ms    24 ms  cpt-tx2.ip.adsl.co.za [169.1.5.81]
  4    31 ms    30 ms    31 ms  cpt-rx1.ip.adsl.co.za [169.1.5.94]
  5    33 ms    33 ms    31 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    31 ms    31 ms    31 ms  41.164.52.40
  7    24 ms    24 ms    24 ms  ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
  8   178 ms   178 ms   178 ms  if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
  9   167 ms   168 ms   167 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 10   173 ms   173 ms   173 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 11   178 ms   178 ms   178 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 12   180 ms   181 ms   180 ms  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 13   173 ms   174 ms   173 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 14   179 ms   179 ms   180 ms  195.219.83.102
 15   271 ms   272 ms   278 ms  ae-1-60.edge4.Frankfurt1.Level3.net [4.69.154.8]
 16   264 ms   264 ms   371 ms  ae-1-60.edge4.Frankfurt1.Level3.net [4.69.154.8]
 17   273 ms   389 ms   276 ms  te2-2.c102.f.de.plusline.net [212.162.24.58]
 18   281 ms   279 ms   279 ms  82.98.102.13
 19   273 ms   269 ms   271 ms  82.98.98.250
 20   282 ms   280 ms   282 ms  212.19.42.26
 21   270 ms   272 ms   274 ms  sipgate.de [217.10.79.9]

Trace complete.

kohlhtor · Dec 1, 2016

speed test to London
Last Result:
Download Speed: 18752 kbps (2344 KB/sec transfer rate)
Upload Speed: 2782 kbps (347.8 KB/sec transfer rate)
Latency: 200 ms
Jitter: 12 ms
12/1/2016, 6:36:21 PM

This is on 40 vdsl

and the hi ping start after london

Johnatan56 · Dec 1, 2016

LaraC said:

Is it not on Sipgates' network?

Code:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert sipgate.de

Tracing route to sipgate.de [217.10.79.9]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    25 ms    23 ms    24 ms  cpt-tx2.ip.adsl.co.za [169.1.5.81]
  4    31 ms    30 ms    31 ms  cpt-rx1.ip.adsl.co.za [169.1.5.94]
  5    33 ms    33 ms    31 ms  cpt-net1.ip.adsl.co.za [169.1.5.128]
  6    31 ms    31 ms    31 ms  41.164.52.40
  7    24 ms    24 ms    24 ms  ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
  8   178 ms   178 ms   178 ms  if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
  9   167 ms   168 ms   167 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 10   173 ms   173 ms   173 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 11   178 ms   178 ms   178 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 12   180 ms   181 ms   180 ms  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 13   173 ms   174 ms   173 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 [color=red]14   179 ms   179 ms   180 ms  195.219.83.102[/color]
 15   271 ms   272 ms   278 ms  ae-1-60.edge4.Frankfurt1.Level3.net [4.69.154.8]
 16   264 ms   264 ms   371 ms  ae-1-60.edge4.Frankfurt1.Level3.net [4.69.154.8]
 17   273 ms   389 ms   276 ms  te2-2.c102.f.de.plusline.net [212.162.24.58]
 18   281 ms   279 ms   279 ms  82.98.102.13
 19   273 ms   269 ms   271 ms  82.98.98.250
 20   282 ms   280 ms   282 ms  212.19.42.26
 21   270 ms   272 ms   274 ms  sipgate.de [217.10.79.9]

Trace complete.

The hop off of the one in red is where the latency is introduced, in GB. It's the moment it gets off the London network, so Afrihost peering is broken, as it's been for nearly two weeks.

jannier · Dec 1, 2016

Tracing route to sipgate.de [217.10.79.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 23 ms 22 ms 23 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 23 ms 30 ms 23 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 23 ms 23 ms 23 ms 41.164.52.40
6 23 ms 23 ms 26 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
7 172 ms 171 ms 173 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
8 172 ms 172 ms 172 ms if-ae-5-60.tcore2.PV9-Lisbon.as6453.net [80.231.159.101]
9 172 ms 173 ms 172 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
10 171 ms 170 ms 171 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 172 ms 172 ms 174 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
12 178 ms 177 ms 179 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
13 178 ms 171 ms 171 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
14 174 ms 174 ms 175 ms 195.219.83.102
15 269 ms 268 ms 273 ms ae-2-70.edge4.Frankfurt1.Level3.net [4.69.154.72]
16 272 ms 272 ms 270 ms ae-2-70.edge4.Frankfurt1.Level3.net [4.69.154.72]
17 282 ms 277 ms 271 ms te2-2.c102.f.de.plusline.net [212.162.24.58]
18 401 ms 444 ms 431 ms 82.98.102.13
19 277 ms 271 ms 274 ms 82.98.98.250
20 276 ms 269 ms 274 ms 212.19.42.26
21 276 ms 274 ms 276 ms sipgate.de [217.10.79.9]

Trace complete.

Tracing route to www.sipgate.de [217.10.72.53]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 * * * Request timed out.
3 23 ms 22 ms 23 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 24 ms 23 ms 24 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 23 ms 23 ms 23 ms 41.164.52.40
6 23 ms 22 ms 23 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
7 178 ms 177 ms 178 ms if-ae-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159.93]
8 179 ms 178 ms 178 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
9 177 ms 177 ms 177 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
10 178 ms 178 ms 181 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
11 184 ms 185 ms * if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
12 177 ms 177 ms 177 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
13 181 ms 181 ms 181 ms 195.219.83.102
14 281 ms 287 ms 285 ms ae-4-90.edge4.Frankfurt1.Level3.net [4.69.154.200]
15 278 ms 277 ms 280 ms ae-4-90.edge4.Frankfurt1.Level3.net [4.69.154.200]
16 282 ms 280 ms 285 ms te2-2.c102.f.de.plusline.net [212.162.24.58]
17 284 ms 284 ms 281 ms 82.98.102.13
18 278 ms 284 ms 280 ms 82.98.98.250
19 279 ms 281 ms 272 ms 212.19.42.26
20 282 ms 280 ms 282 ms duessel-c12-1.z12.netzquadrat.net [217.10.64.10]
21 273 ms 278 ms 282 ms www.sipgate.de [217.10.72.53]

Trace complete.

althex · Dec 1, 2016

This is the third month that my Afrihost+ data hasn't been applied, when will this be sorted out?

LaraC · Dec 1, 2016

Johnatan56 said:
The hop off of the one in red is where the latency is introduced, in GB. It's the moment it gets off the London network, so Afrihost peering is broken, as it's been for nearly two weeks.

It's confusing where your ISP's responsibility ends. Let's say I have a server at home and my network is horrible. Can somebody blame their ISP for poor connectivity to my network?

LaraC · Dec 1, 2016

althex said:
This is the third month that my Afrihost+ data hasn't been applied, when will this be sorted out?

Do you have an AfriGreen and Afrihost account listed in your control panel?

kohlhtor · Dec 1, 2016

And Afrihost say only a small amount of users having problems

Wat a joke

althex · Dec 1, 2016

LaraC said:
Do you have an AfriGreen and Afrihost account listed in your control panel?

Just my @afrihost.co.za account

Vio · Dec 1, 2016

Ja international latency has been *** for the last month or so. What usually was 180ms international latency is turning into 280-330 international latency.

LaraC · Dec 1, 2016

althex said:
Just my @afrihost.co.za account

I'm sure one of the reps will be able to fix it quickly.

NewBiks · Dec 1, 2016

AfriGenie said:
Great! Thanks.

How does using DSTV Now compare?

WOW the quality of their streams visually is HORRIBLE

This is how my usage looks

Johnatan56 · Dec 1, 2016

LaraC said:
It's confusing where your ISP's responsibility ends. Let's say I have a server at home and my network is horrible. Can somebody blame their ISP for poor connectivity to my network?

No, that would still be on their peering agreement, so ISP responsibility.

AfriFella · Dec 1, 2016

althex said:
This is the third month that my Afrihost+ data hasn't been applied, when will this be sorted out?

Not cool at all!

Please PM me your details and I'll be happy to take a look into it.

Vio · Dec 1, 2016

Vio said:
Ja international latency has been *** for the last month or so. What usually was 180ms international latency is turning into 280-330 international latency.

Just canceled my business uncapped accounts and my god it feels so good to finally be rid of this filth.

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Afrihost New Network Feedback - Part 2

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