Afrihost New Network Feedback - Part 2

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Thanks for the reply. Things are not better. How can a Telkom fault cause my line to become 1mb instead of 4mb? Anyway, sent another pm. Let's get this sorted
 
Just saw this on an other ISPs thread, I see both Afrihost JHB and CPT IPC's run of this link. Anything we should be concerned about Afri-gents?
"Please note that there is currently a services disruption affecting the West African Cable System (WACS) which may result in increased latency to international destinations".
 
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krustyrsa said:
Just saw this on an other ISPs thread, I see both Afrihost JHB and CPT IPC's run of this link. Anything we should be concerned about Afri-gents?
"Please note that there is currently a services disruption affecting the West African Cable System (WACS) which may result in increased latency to international destinations".
Click to expand...

Was wondering why I was averaging 220ms ping instead of 180ms at 22:30.
 
krustyrsa said:
Just saw this on an other ISPs thread, I see both Afrihost JHB and CPT IPC's run of this link. Anything we should be concerned about Afri-gents?
"Please note that there is currently a services disruption affecting the West African Cable System (WACS) which may result in increased latency to international destinations".
Click to expand...

Hmmmm.

Let me check what I can find out, and if this affects us.
 
Rickster said:
Im still waiting for dat boi (Gian) to upgrade us 1Meg business plebs to 2Meg since Telkom cut the IPC price.
Click to expand...

Icemanbrfc said:
so what is happening on the Afrihost side with regards to the IPC cuts? Im just talking out loud, because apart from Vox, nobody else seems to have done anything really.
Click to expand...

The moment that we have confirmation about what sort of price reductions we can expect, we'll let you guys know. :)
 
internet is very sluggish and intermittent browsing takes forever to load but after midnight it is all systems go whats up afrihost
 
electrofreeze said:
internet is very sluggish and intermittent browsing takes forever to load but after midnight it is all systems go whats up afrihost
Click to expand...

No general issues on our end.
Please post some test data so we can better identify where the potential issues are.
 
AfriGenie said:
That latency looks like may start on the Exchange already, could you maybe post a traceroute with the Telkom account so that I can compare the two.
Click to expand...

Telkom

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 42 ms 40 ms 40 ms wblv-ip-hsll-2-gi3-0-0-vl102.telkom-ipnet.co.za [105.226.0.5]
4 62 ms 61 ms 104 ms ipc-1-up.south.dsl.telkomsa.net [105.226.0.6]
5 169 ms 243 ms 243 ms ipc-aggr-1.south.dsl.telkomsa.net [105.226.0.13]
6 178 ms 205 ms 69 ms blv-pr-02-be200-vl1.net.telkomsa.net [105.226.0.54]
7 63 ms 62 ms 83 ms jb1-pr-02-te0-1-0.net.telkomsa.net [105.187.249.2]
8 124 ms 71 ms 62 ms jb1-pr-02-te0-1-0.net.telkomsa.net [105.187.249.2]
9 58 ms 56 ms 113 ms jb1-google-gw.net.telkomsa.net [105.187.249.22]
10 98 ms 118 ms 120 ms 72.14.239.53
11 175 ms 68 ms 105 ms google-public-dns-a.google.com [8.8.8.8]

Afrihost

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 * * * Request timed out.
2 448 ms 204 ms 272 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
3 361 ms 148 ms 160 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
4 56 ms 39 ms 40 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 41 ms 41 ms 92 ms 41.164.52.40
6 330 ms 260 ms 252 ms 172.18.1.162
7 131 ms 137 ms 277 ms 72.14.194.206
8 100 ms 88 ms 54 ms 72.14.239.117
9 161 ms 88 ms 114 ms google-public-dns-a.google.com [8.8.8.8]
 
Cap account pe
Trace Afrihost
e5255f4b3f1c4fed91ae98994b7d163c.jpg


Trace telkom
c6c1442917e3a9fdc2109874f4d962b5.jpg


I come back fro 3weeks holiday and no change in Afrihost network
 
TrouserSnake said:
Telkom

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 42 ms 40 ms 40 ms wblv-ip-hsll-2-gi3-0-0-vl102.telkom-ipnet.co.za [105.226.0.5]
4 62 ms 61 ms 104 ms ipc-1-up.south.dsl.telkomsa.net [105.226.0.6]
5 169 ms 243 ms 243 ms ipc-aggr-1.south.dsl.telkomsa.net [105.226.0.13]
6 178 ms 205 ms 69 ms blv-pr-02-be200-vl1.net.telkomsa.net [105.226.0.54]
7 63 ms 62 ms 83 ms jb1-pr-02-te0-1-0.net.telkomsa.net [105.187.249.2]
8 124 ms 71 ms 62 ms jb1-pr-02-te0-1-0.net.telkomsa.net [105.187.249.2]
9 58 ms 56 ms 113 ms jb1-google-gw.net.telkomsa.net [105.187.249.22]
10 98 ms 118 ms 120 ms 72.14.239.53
11 175 ms 68 ms 105 ms google-public-dns-a.google.com [8.8.8.8]

Afrihost

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 * * * Request timed out.
2 448 ms 204 ms 272 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
3 361 ms 148 ms 160 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
4 56 ms 39 ms 40 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 41 ms 41 ms 92 ms 41.164.52.40
6 330 ms 260 ms 252 ms 172.18.1.162
7 131 ms 137 ms 277 ms 72.14.194.206
8 100 ms 88 ms 54 ms 72.14.239.117
9 161 ms 88 ms 114 ms google-public-dns-a.google.com [8.8.8.8]
Click to expand...
The latency is all over the place. What is the latency like if you switch to a mobile connection, and run a speed test?
 
AfriGenie said:
That's pretty bad. :(

It looks like this could your line or Exchange acting up. Are you getting those sorts of latencies throughout the day?
Click to expand...

it is intermittent. mostly from 18h00 onwards but do occur during the day from hour to hour
 
@ Devo1:

What OS is running the device on which these trace routes have been done?

Do you know what the default MTU settings are and have you done any optimisation to determine the best setting?

Next, are these results via Wi-Fi or with the device plugged directly into the ADSL router/device?
 
Something seriously wrong

Download Speed: 274 kbps (34.3 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)
Latency: 1218 ms
Jitter: 1391 ms

Tracing route to afrihost.com [190.93.242.183]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * 2030 ms 1795 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 1443 ms 1163 ms 1483 ms 169-1-5-250.ip.afrihost.co.za [169.1.5.250]
5 1294 ms 1144 ms 1205 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 943 ms 1055 ms 1384 ms eoh-ns.jb1.napafrica.net [196.46.25.157]
7 1454 ms 2116 ms * 41-66-181-63-3f.CLO008-CDN-local-VLAN-321.africa
inx.net [41.66.181.63]
8 * 2596 ms * 190.93.242.183
9 2064 ms 2294 ms 2240 ms 190.93.242.183

Trace complete.
 
Interesting...

I came here to investigate why my VoIP is so awful. Major packet losses.

Looking at the previous few posts and noting where users are experiencing troubles, it is interesting that I'm:
a) near PE
b) speedtest.net chooses Worcester as one of the closest servers.

Running iperf reports horrendous packet loss and packets coming in the wrong order.

I will be trying a Webafrica account later today.

Please help
 
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