krustyrsa
Senior Member
No issues on my side, running smooth
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Geoff.D
Honorary Master
3ms more to get from Nelspruit compared to PTA.
yes at least this part of the country is working. BUT NOT was going on this morning .... there was chaos then. Probably as a result of the UK referendum (might as well blame something seeing no one really seems to find these faults ....:crylaugh
yes at least this part of the country is working. BUT NOT was going on this morning .... there was chaos then. Probably as a result of the UK referendum (might as well blame something seeing no one really seems to find these faults ....:crylaugh
Hummercellc
Expert Member
Time to rethink your international providers, because in plain English, they suck.
Inconsistent, Packet Loss, Latency issues & traffic that takes scenic routes.
Local Traffic on the other hand is perfect. Never have problems, Only traffic that passes through the 172.18.1.162 hop seems to be a problem constantly...
The issue isn't with our providers specifically, but rather routing between various providers well outside of our network.
Either way, our team are working to get things fixed up
DreamKing
Honorary Master
We won't be able to give you an ETR on your line fix, the second we hear anything we'll be in touch though
so any updated yet?
please let me know, the line speed is going down.
Hummercellc
Expert Member
I hope so, really getting frustrated here, every other day these problems reoccur. Getting tired of it now.The issue isn't with our providers specifically, but rather routing between various providers well outside of our network.
Either way, our team are working to get things fixed up
Hummercellc
Expert Member
Images are not loading on Facebook, I am still seeing Packet Loss to International services.
Broadcom
Well-Known Member
That is quite a scenic route! KZN, Johannesburg, Cape Town, Lisbon, London.
It is no wonder my IP phone has been struggling with a measly 64kbit/s voice call.
This is the route on Axxess (MTN) with 4G:
Tracing route to live.sipgate.de [217.10.68.147]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms homerouter.cpe [192.168.8.1]
2 * * * Request timed out.
3 70 ms 69 ms 65 ms 192.168.75.18
4 57 ms 54 ms 60 ms 66.8.75.13
5 98 ms 68 ms 83 ms 66.8.11.202
6 262 ms 237 ms 315 ms live.sipgate.de [217.10.68.147]
Trace complete.
Tracing route to bbc.co.uk [212.58.244.23]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms homerouter.cpe [192.168.8.1]
2 * * * Request timed out.
3 62 ms 38 ms 41 ms 192.168.75.18
4 90 ms 70 ms 62 ms 66.8.75.13
5 70 ms 66 ms 60 ms 66.8.11.202
6 204 ms 204 ms 194 ms LO-MTN-MSE-PE-01--ct-cr-3.za.mtnns.net [196.44.0.28]
7 220 ms 199 ms 233 ms 41.181.245.14
8 202 ms 197 ms 202 ms 41.181.189.68
9 211 ms 185 ms 189 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 * * * Request timed out.
12 211 ms 179 ms 197 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
13 201 ms 195 ms 208 ms 132.185.255.148
14 199 ms 195 ms 257 ms 212.58.244.23
Trace complete.
Yeah it travels a very long way....
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.0.0.2 - 0 | 45 | 45 | 0 | 0 | 2 | 1 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| dbn-up1.ip.adsl.co.za - 0 | 45 | 45 | 21 | 26 | 41 | 22 |
| dbn-up2.ip.adsl.co.za - 0 | 45 | 45 | 22 | 29 | 38 | 28 |
| dbn-in1.ip.adsl.co.za - 0 | 45 | 45 | 21 | 28 | 40 | 24 |
| 41.162.84.192 - 0 | 45 | 45 | 21 | 27 | 37 | 26 |
| 172.18.1.162 - 0 | 45 | 45 | 29 | 30 | 37 | 30 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
|if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net - 0 | 44 | 44 | 195 | 200 | 231 | 197 |
|if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net - 0 | 44 | 44 | 194 | 205 | 260 | 204 |
| if-ae-5-20.tcore2.PV9-Lisbon.as6453.net - 0 | 44 | 44 | 195 | 201 | 217 | 205 |
| if-ae-2-2.tcore1.PV9-Lisbon.as6453.net - 0 | 44 | 44 | 192 | 198 | 220 | 194 |
|if-ae-1-3.tcore1.SV8-Highbridge.as6453.net - 3 | 41 | 40 | 189 | 198 | 208 | 190 |
| if-ae-19-2.tcore2.L78-London.as6453.net - 6 | 37 | 35 | 194 | 198 | 214 | 195 |
| if-ae-2-2.tcore1.L78-London.as6453.net - 0 | 40 | 40 | 198 | 204 | 224 | 200 |
| if-ae-17-2.tcore1.LDN-London.as6453.net - 0 | 44 | 44 | 191 | 200 | 227 | 198 |
| 195.219.83.186 - 0 | 44 | 44 | 189 | 196 | 215 | 203 |
| ae-4.r22.londen03.uk.bb.gin.ntt.net - 0 | 44 | 44 | 196 | 203 | 221 | 205 |
| ae-10.r24.londen12.uk.bb.gin.ntt.net - 0 | 44 | 44 | 196 | 207 | 231 | 205 |
| ae-3.r21.frnkge03.de.bb.gin.ntt.net - 3 | 41 | 40 | 0 | 215 | 284 | 209 |
| ae-3.r02.frnkge04.de.bb.gin.ntt.net - 3 | 41 | 40 | 0 | 204 | 209 | 204 |
| te0-0-2-3.c550.f.de.plusline.net - 3 | 41 | 40 | 0 | 214 | 219 | 210 |
| 82.98.102.16 - 0 | 44 | 44 | 203 | 223 | 494 | 330 |
| 82.98.102.89 - 3 | 41 | 40 | 0 | 215 | 229 | 213 |
| 82.98.98.205 - 3 | 41 | 40 | 0 | 239 | 399 | 208 |
| 82.98.98.250 - 3 | 41 | 40 | 0 | 215 | 280 | 211 |
| 212.19.42.26 - 3 | 41 | 40 | 0 | 208 | 214 | 208 |
| live.sipgate.de - 3 | 41 | 40 | 0 | 206 | 215 | 205 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I'm having issues watching twitch streams. I have a 40Mb line and yet, twitch is continuously buffering. When streaming at source quality. Twitch only uses 4Mbps at this level which is far lower than what I can give out.
kohlhtor
Expert Member
The Afrihost support is a joke I reporter packed loss se pic
On telkom it was fine
And i get this stupid response from Support
Good day Thorsten,
I trust you are well.
Sincere apologies for the delay in our responding to your query.
We have analyzed your capped package, and see that everything is running really well. The package is completely unshaped and performing 100% in correlation to your DSL line's ability.
Are you still experiencing problems with your connection from your side?
I hope the above was helpful, but please let us know what you would like us to do from our side.
Thank you again for contacting Afrihost Thorsten, and have a good Sunday further.
Kind Regards
Charlotte B - Afrihost.comAfrihost.com
Pure Internet Joy!
Please visit your Afrihost Client Zone, https://clientzone.afrihost.com to activate your account, update your details, make changes to your account and packages and much much more.
Afrihost - Pure Internet Joy!
P.S. You can visit your ClientZone at https://clientzone.afrihost.com to get help, manage your account, update your contact and billing details, get your invoices, make changes to your account and packages and much much more.
Ticket Details
Ticket ID: GWV-785-39542
Department: Afrihost - ADSL Support
Priority: High
And the ticket was open on 21.06 at 16:55
You call this support ?
On telkom it was fine
And i get this stupid response from Support
Good day Thorsten,
I trust you are well.
Sincere apologies for the delay in our responding to your query.
We have analyzed your capped package, and see that everything is running really well. The package is completely unshaped and performing 100% in correlation to your DSL line's ability.
Are you still experiencing problems with your connection from your side?
I hope the above was helpful, but please let us know what you would like us to do from our side.
Thank you again for contacting Afrihost Thorsten, and have a good Sunday further.
Kind Regards
Charlotte B - Afrihost.comAfrihost.com
Pure Internet Joy!
Please visit your Afrihost Client Zone, https://clientzone.afrihost.com to activate your account, update your details, make changes to your account and packages and much much more.
Afrihost - Pure Internet Joy!
P.S. You can visit your ClientZone at https://clientzone.afrihost.com to get help, manage your account, update your contact and billing details, get your invoices, make changes to your account and packages and much much more.
Ticket Details
Ticket ID: GWV-785-39542
Department: Afrihost - ADSL Support
Priority: High
And the ticket was open on 21.06 at 16:55
You call this support ?
Last edited:
The Afrihost support is a joke I reporter packed loss se pic
On telkom it was fine
And i get this stupid response from Support
Good day Thorsten,
I trust you are well.
Sincere apologies for the delay in our responding to your query.
We have analyzed your capped package, and see that everything is running really well. The package is completely unshaped and performing 100% in correlation to your DSL line's ability.
Are you still experiencing problems with your connection from your side?
I hope the above was helpful, but please let us know what you would like us to do from our side.
Thank you again for contacting Afrihost Thorsten, and have a good Sunday further.
Kind Regards
Charlotte B - Afrihost.comAfrihost.com
Pure Internet Joy!
Please visit your Afrihost Client Zone, https://clientzone.afrihost.com to activate your account, update your details, make changes to your account and packages and much much more.
Afrihost - Pure Internet Joy!
P.S. You can visit your ClientZone at https://clientzone.afrihost.com to get help, manage your account, update your contact and billing details, get your invoices, make changes to your account and packages and much much more.
Ticket Details
Ticket ID: GWV-785-39542
Department: Afrihost - ADSL Support
Priority: High
And the ticket was open on 21.06 at 16:55
You call this support ?
I had the exact same person give a useless response. Guess we will just have to keep trying until we get someone other than Charlotte to reply to us. My afrihost account is the only account giving me streaming issues but she says she can't help because she can't test it with fibre yet other ISPs are fine and I must talk to Telkom to sort it out. Everyone else getting sub 200ms in games, it's cool I'm rolling with 250+ms, I know fibre doesn't make that much difference latency wise but other ISP+Fibre/ADSL was much better than this.
Last edited:
Icemanbrfc
Honorary Master
browsing is pretty slow for me, although youtube seems fine. Pages also loading slow
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\Dell>tracert afrihost.co.za
Tracing route to afrihost.co.za [41.86.112.68]
over a maximum of 30 hops:
1 2 ms 1 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 68 ms 41 ms 39 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 69 ms 71 ms 69 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 71 ms 71 ms 71 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 73 ms 73 ms 67 ms optinet.ct1.napafrica.net [196.10.140.145]
7 115 ms 103 ms 101 ms bu-ether1.cpt-p-1.optinet.net [197.84.7.33]
8 69 ms 108 ms 87 ms te0-0-0-0.vic-p-2.optinet.net [197.84.4.35]
9 84 ms 127 ms 98 ms 102.te0-0-2-0.vic-tr-1.optinet.net [197.80.7.36]
10 90 ms * 179 ms 197-81-226-77.jhb.mweb.co.za [197.81.226.77]
11 296 ms 97 ms 103 ms 197-81-226-53.jhb.mweb.co.za [197.81.226.53]
12 91 ms 69 ms 68 ms 197-81-229-2.jhb.mweb.co.za [197.81.229.2]
13 96 ms 93 ms 58 ms 197-81-229-9.jhb.mweb.co.za [197.81.229.9]
14 86 ms 47 ms 73 ms 41-86-112-68.mweb.co.za [41.86.112.68]
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\Dell>tracert afrihost.co.za
Tracing route to afrihost.co.za [41.86.112.68]
over a maximum of 30 hops:
1 2 ms 1 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 68 ms 41 ms 39 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 69 ms 71 ms 69 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 71 ms 71 ms 71 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 73 ms 73 ms 67 ms optinet.ct1.napafrica.net [196.10.140.145]
7 115 ms 103 ms 101 ms bu-ether1.cpt-p-1.optinet.net [197.84.7.33]
8 69 ms 108 ms 87 ms te0-0-0-0.vic-p-2.optinet.net [197.84.4.35]
9 84 ms 127 ms 98 ms 102.te0-0-2-0.vic-tr-1.optinet.net [197.80.7.36]
10 90 ms * 179 ms 197-81-226-77.jhb.mweb.co.za [197.81.226.77]
11 296 ms 97 ms 103 ms 197-81-226-53.jhb.mweb.co.za [197.81.226.53]
12 91 ms 69 ms 68 ms 197-81-229-2.jhb.mweb.co.za [197.81.229.2]
13 96 ms 93 ms 58 ms 197-81-229-9.jhb.mweb.co.za [197.81.229.9]
14 86 ms 47 ms 73 ms 41-86-112-68.mweb.co.za [41.86.112.68]
krustyrsa
Senior Member
@ Iceman , it happened to me as well. Also ,a strange thing keeps happening though, I didn't report it because I thought maybe telkom was busy working on the exchange, it happened again today. See below sessions screenshot. My connection would suddenly timeout/drop for a few seconds and then reconnect. Could you please investigate for me?.
My line is stable, SNR and ATT looks good. I don't see why these drops would occur.
My line is stable, SNR and ATT looks good. I don't see why these drops would occur.
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