Afrihost New Network Feedback - Part 2

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AfriGuy said:
/reported for being unfair

:p
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hahaha, its what happens when you using skype at the same time as on here. In fact, im not even sure how i didnt realise i wasnt on skype. To make matters worse, Mr Pizza himself is on duty (thats you) lol
 
image132 said:
Telkom has always given me higher EU ping than AH (210 vs 170 from AH) but it seems more stable in games. Twitch/crunchyroll is ISP independent.
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Hhhmm, maybe there's something weird happening with your throughput.
Are there only select sites/ services affected or does throughput seem to bog down most of the time?
 
Icemanbrfc said:
hahaha, its what happens when you using skype at the same time as on here. In fact, im not even sure how i didnt realise i wasnt on skype. To make matters worse, Mr Pizza himself is on duty (thats you) lol
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Yeah dude.... these continuous mentions on pizza are beginning to feel like a personal attack.
Haha!!

/cancels dinner plans to order pizza
 
Youtube streaming is still cr@p in KZN, 8mb line should not have to buffer 720p, let alone 240p

And normal browsing too, simple stuff like browsing the play store feels like the good old 384k days
 
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AfriGuy said:
Hhhmm, maybe there's something weird happening with your throughput.
Are there only select sites/ services affected or does throughput seem to bog down most of the time?
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Yes and no. Streaming stuff is always affected, 24/7/365. Doesn't matter the site bar YouTube. I'm guessing because of the local node? That 300 kb/s limit seems to always rear its head when stuff starts loading slow. I've argued with Telkom for over a year about this and they basically told me they don't know whats wrong and nothing can be done about it.
 
Zenthrax said:
Youtube streaming is still cr@p in KZN, 8mb liune should not have to buffer 720p, let alone 240p
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Sorry to hear :(
Please grab these tests so I can consolidate and escalate the feedback through to our Network and NOC teams.

Area/ suburb
Account type
Local traceroute
Traceroute to affected site/ service
Ping to bras.afrihost.com
List any other affected services
DNS being used
 
image132 said:
Yes and no. Streaming stuff is always affected, 24/7/365. Doesn't matter the site bar YouTube. I'm guessing because of the local node? That 300 kb/s limit seems to always rear its head when stuff starts loading slow. I've argued with Telkom for over a year about this and they basically told me they don't know whats wrong and nothing can be done about it.
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I seem to remember chatting to you a good few pages back about something similar, could be wrong though - the username looks familiar.
This might be a bit drastic, but have you considered moving down to a 10Mbps line to see if that normalises things? I know the suggestion makes no sense, but if something in the area is battling to guarantee your level of throughput it could be bumping it down somewhere.
 
Afternoon AfriGuy - could you perhaps find out wth is happening with my line? Telkom is slack... :(

No interwebz for two days now. Getting withdrawals here... :(

17BRK040916
 
AfriGuy said:
I seem to remember chatting to you a good few pages back about something similar, could be wrong though - the username looks familiar.
This might be a bit drastic, but have you considered moving down to a 10Mbps line to see if that normalises things? I know the suggestion makes no sense, but if something in the area is battling to guarantee your level of throughput it could be bumping it down somewhere.
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Yup that's me. I asked if you had any suggestions for the twitch issue. Gave you the link to that chrome extension that lets you pick your twitch CDN region on the fly.

Its unlikely to be that. If I do a speedtest it always returns full line speed and youtube is almost never affected. Its why I've struggled to give concrete evidence on the problem beyond just "I can't stream in high/source quality". Also if you rewind a year when I still had 20mb VDSL and I could stream twitch perfectly on source while it utilized my line properly. The only time I've been able to actually see this *puts on tinfoil hat* limit is when I use a VPN and do a speed test but that could be disputed as the VPN causing it.
 
image132 said:
Yup that's me. I asked if you had any suggestions for the twitch issue. Gave you the link to that chrome extension that lets you pick your twitch CDN region on the fly.

Its unlikely to be that. If I do a speedtest it always returns full line speed and youtube is almost never affected. Its why I've struggled to give concrete evidence on the problem beyond just "I can't stream in high/source quality". Also if you rewind a year when I still had 20mb VDSL and I could stream twitch perfectly on source while it utilized my line properly. The only time I've been able to actually see this *puts on tinfoil hat* limit is when I use a VPN and do a speed test but that could be disputed as the VPN causing it.
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Maybe there's some QoS being done on the router in that case?
 
Slaught3r said:
Afternoon AfriGuy - could you perhaps find out wth is happening with my line? Telkom is slack... :(

No interwebz for two days now. Getting withdrawals here... :(

17BRK040916
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Will see what I can find :)
I'll reply to your PM in a bit.
 
image132 said:
I doubt it. I've done factory resets and this stuff happens 24/7. Even at 1am when no one else is using the line.
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Worth checking on an issue as odd as this though, even testing another router at this stage will be useful.
 
AfriGuy said:
Worth checking on an issue as odd as this though, even testing another router at this stage will be useful.
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Currently this is what my youtube usage looks like:

Youtube.jpg

But I bet if you give it 30min it will be back to normal.

I'll give a new router a shot. Its about the only thing I haven't done at this point. Thanks for the advice.
 
AfriGuy said:
I seem to remember chatting to you a good few pages back about something similar, could be wrong though - the username looks familiar.
This might be a bit drastic, but have you considered moving down to a 10Mbps line to see if that normalises things? I know the suggestion makes no sense, but if something in the area is battling to guarantee your level of throughput it could be bumping it down somewhere.
Click to expand...

Persoanlly I have moved down from 10Mbps to 8Mbps, it hasn't changed the experience on Twitch and other online streaming services except YouTube.
 
image132 said:
Currently this is what my youtube usage looks like:

-snip

But I bet if you give it 30min it will be back to normal.

I'll give a new router a shot. Its about the only thing I haven't done at this point. Thanks for the advice.
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Post up your stats for nerds from the video too, throughput should be pretty stable - it's spiking up and then dropping again.
 
AfriGuy said:
Post up your stats for nerds from the video too, throughput should be pretty stable - it's spiking up and then dropping again.
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Like I said, give it a bit and now magically everything is fine. Youtube is now saturating my line at its spikes so 1080p is no problem.

Youtube 2.jpg

I just don't know anymore. You just learn to live with it.
 
image132 said:
Like I said, give it a bit and now magically everything is fine. Youtube is now saturating my line at its spikes so 1080p is no problem.

-snip

I just don't know anymore. You just learn to live with it.
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It's a pretty frustrating issue to live with though.
Give another router a shot to see if the issues can be replicated there or see if there's any QoS enabled on the current router.
 
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