Afrihost New Network Feedback - Part 2

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So I'm sitting with a problem I woke up this morning with none of my devices able to connect to the internet. Modem says everything is fine, line is syncing and connected to the internet. Funny thing is that when I look at my access log on the client zone it gives my IP address as US starting with 10. Could this be the reason why I'm unable to connect to the internet because there is a long delay hence timeouts occurring? Is this a DNS problem on Afrihost side or something I can fix?
 
TranQ said:
So I'm sitting with a problem I woke up this morning with none of my devices able to connect to the internet. Modem says everything is fine, line is syncing and connected to the internet. Funny thing is that when I look at my access log on the client zone it gives my IP address as US starting with 10. Could this be the reason why I'm unable to connect to the internet because there is a long delay hence timeouts occurring? Is this a DNS problem on Afrihost side or something I can fix?
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If your public IP is 10.x.x.x.x then it'll indicate some form of an auth/ port issue - mind PMing me your DSL username so I can take a closer look at this?
 
AfriGuy said:
If your public IP is 10.x.x.x.x then it'll indicate some form of an auth/ port issue - mind PMing me your DSL username so I can take a closer look at this?
Click to expand...

hmmm, my DNS 1 shows 10.0.x.x and DNS 2 shows nothing? Hmmm but DNS is set to Auto, so is that right, because if its set to auto DNS, would it not bring up the AH DNS of 169.1.1.1? Or would that show if i manually set it like that?
 
Icemanbrfc said:
hmmm, my DNS 1 shows 10.0.x.x and DNS 2 shows nothing? Hmmm but DNS is set to Auto, so is that right, because if its set to auto DNS, would it not bring up the AH DNS of 169.1.1.1? Or would that show if i manually set it like that?
Click to expand...

Sounds like your router is doing DNS forwarding.
 
There seems to be a discrepancy between the amount of data the client portal says I've used and the amount of data the downloaded csv file says I've used.

Client zone says I've used 95.18 GB + 364.20 GB Free-Time Data which would be 459.38gb in total.
The spreadsheet says I've only used 284046.34 mb (or 277.4 gb if you assume there are 1024mb in a gb). While not exact this number is closer to free time data minus peak data.
 
AfriGuy said:
Sounds like your router is doing DNS forwarding.
Click to expand...

Tell me more? is that an issue? BTW i noticed this, because on my Android media player under ethernet settings, i can see the DNS and noticed that it shows something like 10.0.0.5
 
Ninja said:
There seems to be a discrepancy between the amount of data the client portal says I've used and the amount of data the downloaded csv file says I've used.

Client zone says I've used 95.18 GB + 364.20 GB Free-Time Data which would be 459.38gb in total.
The spreadsheet says I've only used 284046.34 mb (or 277.4 gb if you assume there are 1024mb in a gb). While not exact this number is closer to free time data minus peak data.
Click to expand...

Hhhmm, sounds like an odd one.
Mind dropping me a PM with your DSL username so I can see how the data is added up?
 
Icemanbrfc said:
Tell me more? is that an issue? BTW i noticed this, because on my Android media player under ethernet settings, i can see the DNS and noticed that it shows something like 10.0.0.5
Click to expand...

Hehe, no it's not an issue. It just means that your router essentially caches your last x DNS lookups.
So any DNS lookups will come back as being queried from your router directly.
 
AfriGuy said:
Hehe, no it's not an issue. It just means that your router essentially caches your last x DNS lookups.
So any DNS lookups will come back as being queried from your router directly.
Click to expand...

oh okay, thought i had to go into Mystery mode to fix something again, but i dont want to touch anything, because so far so good :)
 
Icemanbrfc said:
Tell me more? is that an issue? BTW i noticed this, because on my Android media player under ethernet settings, i can see the DNS and noticed that it shows something like 10.0.0.5
Click to expand...

Some routers act as a DNS server to all the devices on your network. Is 10.0.0.5 the address of your router?

run ipconfig on a Windows machine if you have one and check what is listed under Default Gateway?
 
nicki said:
Some routers act as a DNS server to all the devices on your network. Is 10.0.0.5 the address of your router?

run ipconfig on a Windows machine if you have one and check what is listed under Default Gateway?
Click to expand...

sure will check that when i get home.. Just trying to get a keyboard, because i cant access my laptop as my daughetr ripped off all the buttons :D
 
AfriGuy said:
Hhhmm, sounds like an odd one.
Mind dropping me a PM with your DSL username so I can see how the data is added up?
Click to expand...

Thanks for trying to assist via PM but no matter what the numbers don't add up. Is it possible the spreadsheet figures are still including the 6am-6pm usage figures?
 
Ninja said:
Thanks for trying to assist via PM but no matter what the numbers don't add up. Is it possible the spreadsheet figures are still including the 6am-6pm usage figures?
Click to expand...

I have a similar query pending.
I think it is an error in the calculation in that when Data is Doubled the Useage gets Doubled too.
 
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