Afrihost New Network Feedback - Part 2

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AfriGenie is there any update on the afriplus double data issue?

I also had slow internet last night on some services like I said on the previous page.

Could you give me a list of tests I need to do tonight when it starts acting out again? I tried to cover everything in the line troubleshooting on the site. It definitely was limited on certain services because youtube and gaming were running perfectly at the same time of day.
 
Gunblade said:
AfriGenie is there any update on the afriplus double data issue?

I also had slow internet last night on some services like I said on the previous page.

Could you give me a list of tests I need to do tonight when it starts acting out again? I tried to cover everything in the line troubleshooting on the site. It definitely was limited on certain services because youtube and gaming were running perfectly at the same time of day.
Click to expand...

Can you please PM me your Username and I'll check what's going on.

In terms of troubleshooting, we usually just need a speedtest, a traceroute to afrihost.com and / or the site or service that you are experiencing poor speeds on.

It will also help us a lot to know what your DNS is currently set to on the modem.
 
Just got kicked out of CSGO during a ranked match saying a stable connection to the VAC system cant be maintained...sigh


Browsing feels very slow.
 
Rickster said:
Just got kicked out of CSGO during a ranked match saying a stable connection to the VAC system cant be maintained...sigh


Browsing feels very slow.
Click to expand...

Sorry to hear that, Rickster. :( Not seeing any general issues on the network. Mind PMing me your details and I'll run some fixes on your account?
 
Twitch still lagging

MTN Speed Test Results:
Download Speed: 3486 kbps (435.8 KB/sec transfer rate)
Upload Speed: 437 kbps (54.6 KB/sec transfer rate)
Latency: 70 ms
Jitter: 1 ms
10/5/2016, 5:46:05 PM
Click to expand...

Tracert:

Tracing route to video-edge-c67a58.lhr03.hls.ttvnw.net [52.223.194.186]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 40 ms 38 ms 38 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 34 ms 31 ms 31 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 40 ms 38 ms 39 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
6 32 ms 31 ms 32 ms 41.164.52.42
7 76 ms 78 ms 79 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
8 212 ms 218 ms 240 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
9 195 ms 201 ms 202 ms if-ae-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159.93]
10 207 ms 202 ms 197 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
11 212 ms 190 ms 227 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 206 ms 210 ms 210 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
13 200 ms 208 ms 204 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
14 213 ms 223 ms 227 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
15 207 ms 225 ms 212 ms 195.219.83.186
16 221 ms 233 ms 231 ms ae-3.r02.londen05.uk.bb.gin.ntt.net [129.250.2.119]
17 213.130.47.82 reports: Destination net unreachable.
Click to expand...

Netlimiter Results:
iEDwfrE.png

Averaging between 80-180kbps on Source quality and buffering constantly.

DNS used: Google, but I had the same results with afrihost's

Torrents are running fine for now but I think that's because there isn't network strain yet.
 
Last edited:
My afriplus double data still isn't activated on my account either. The rep I spoke to during lunch said it was resolved but it's still not reflecting the double data on my capped account in clientzone.

Youtube Results:
Tracing route to 169-1-2-76.ip.afrihost.co.za [169.1.2.76]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 71 ms 69 ms 73 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 423 ms 330 ms 59 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 104 ms 110 ms 105 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
6 48 ms 44 ms 44 ms 169-1-21-11.ip.afrihost.co.za [169.1.21.11]
7 33 ms 37 ms 33 ms 169-1-2-76.ip.afrihost.co.za [169.1.2.76]
Click to expand...

6x0VHlo.png
 
Last edited:
Gunblade said:
Twitch still lagging

MTN Speed Test Results:


Tracert:



Netlimiter Results:
iEDwfrE.png

Averaging between 80-180kbps on Source quality and buffering constantly.

DNS used: Google, but I had the same results with afrihost's

Torrents are running fine for now but I think that's because there isn't network strain yet.
Click to expand...

Gunblade said:
My afriplus double data still isn't activated on my account either. The rep I spoke to during lunch said it was resolved but it's still not reflecting the double data on my capped account in clientzone.

Youtube Results:


6x0VHlo.png
Click to expand...

I know this was mentioned, but would you mind sending comparative results using Auto DNS?

Please PM me your username and I'll take a look at your data allocation. :)
 
Ok, so STO looks a bit better for now, but still shoots up to over 2000ms when changing maps.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 106 | 106 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 22 | 0 | 0 | 0 | 0 | 0 |
| jhb-up1.ip.adsl.co.za - 25 | 54 | 41 | 27 | 32 | 64 | 28 |
| 169-1-5-202.ip.afrihost.co.za - 5 | 90 | 86 | 27 | 36 | 53 | 30 |
| jhb-net1.ip.adsl.co.za - 0 | 106 | 106 | 28 | 34 | 52 | 34 |
| 169-1-5-74.ip.afrihost.co.za - 1 | 102 | 101 | 27 | 36 | 87 | 45 |
| 41.169.57.216 - 0 | 106 | 106 | 28 | 32 | 50 | 30 |
| No response from host - 100 | 22 | 0 | 0 | 0 | 0 | 0 |
|if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net - 0 | 106 | 106 | 261 | 270 | 300 | 262 |
|if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net - 0 | 106 | 106 | 262 | 273 | 313 | 265 |
| if-p-6.core2.PV9-Lisbon.as6453.net - 0 | 106 | 106 | 176 | 187 | 382 | 176 |
|if-xe-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net - 0 | 106 | 106 | 264 | 291 | 343 | 313 |
|if-ae-1-3.tcore1.SV8-Highbridge.as6453.net - 0 | 106 | 106 | 260 | 268 | 311 | 265 |
| if-ae-6-2.thar1.NJY-Newark.as6453.net - 5 | 90 | 86 | 0 | 261 | 273 | 261 |
| if-ae-1-3.thar2.NJY-Newark.as6453.net - 21 | 59 | 47 | 0 | 265 | 270 | 267 |
|if-ae-14-14.tcore2.NTO-New-York.as6453.net - 0 | 106 | 106 | 266 | 274 | 292 | 267 |
| be3011.ccr21.jfk05.atlas.cogentco.com - 0 | 106 | 106 | 272 | 276 | 299 | 276 |
| be2061.ccr42.jfk02.atlas.cogentco.com - 0 | 106 | 106 | 268 | 271 | 296 | 270 |
| be2096.ccr22.bos01.atlas.cogentco.com - 0 | 106 | 106 | 267 | 272 | 296 | 270 |
|te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.com - 0 | 106 | 106 | 259 | 261 | 289 | 260 |
| 38.111.40.114 - 0 | 106 | 106 | 265 | 272 | 315 | 265 |
| 198.49.243.252 - 0 | 106 | 106 | 269 | 282 | 315 | 269 |
| 208.95.186.12 - 0 | 106 | 106 | 268 | 282 | 319 | 274 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

Also 25% packet loss on the hop after exchange.
 
What's up with the latency tonight? I'm seeing pings of 80~100 on servers I usually get latency of 17ms to.

tracert www.afrihost.com

Tracing route to www.afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 91 ms 88 ms 86 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 78 ms 111 ms 78 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
5 74 ms 75 ms 75 ms 41.164.52.42
6 102 ms 99 ms 98 ms 172.18.1.162
7 94 ms 94 ms 93 ms cloudflare.ixp.joburg [196.46.25.198]
8 97 ms 96 ms 95 ms 104.20.31.244

Trace complete.

btw bras is pinging 11ms.

ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 11ms, Average = 11ms

Poor latency on speed test also, but the speed is good for my 2mbit:
5690302663.png
 
Last edited:
Vio said:
What's up with the latency tonight? I'm seeing pings of 80~100 on servers I usually get latency of 17ms to.

tracert www.afrihost.com

Tracing route to www.afrihost.com [104.20.31.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 91 ms 88 ms 86 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 78 ms 111 ms 78 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
5 74 ms 75 ms 75 ms 41.164.52.42
6 102 ms 99 ms 98 ms 172.18.1.162
7 94 ms 94 ms 93 ms cloudflare.ixp.joburg [196.46.25.198]
8 97 ms 96 ms 95 ms 104.20.31.244

Trace complete.

btw bras is pinging 11ms.

ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 11ms, Average = 11ms

Poor latency on speed test also, but the speed is good for my 2mbit:
View attachment 393390
Click to expand...

Thanks for your nicely detailed tests. :) Your exchange doesn't seem to be the culprit here... What DNS settings are you using?
 
AfriFella said:
Thanks for your nicely detailed tests. :) Your exchange doesn't seem to be the culprit here... What DNS settings are you using?
Click to expand...

Using google IPv4 DNS 8.8.8.8 and 8.8.4.4.

Here's the same trace using WA:
tracert www.afrihost.com

Tracing route to www.afrihost.com [104.20.30.244]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 12 ms 15 ms 12 ms cdsl1-ctn-vl2376-ipc.ip.isnet.net [196.38.72.206]
4 12 ms 12 ms 12 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
5 12 ms 14 ms 12 ms 196.35.115.128
6 12 ms 13 ms 13 ms mi-za-cpt-p7-te0-0-0-0.ip.isnet.net [168.209.6.12]
7 30 ms 30 ms 30 ms 168.209.100.101
8 27 ms 27 ms 27 ms pr2-pkl-xe-2-2-0.ip.isnet.net [168.209.1.179]
9 30 ms 29 ms 30 ms cloudflare.ixp.joburg [196.46.25.198]
10 29 ms 29 ms 29 ms 104.20.30.244

Trace complete.
 
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