Afrihost New Network Feedback - Part 2

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mister said:
It might be unfair, but what was said was technically inaccurate ;)
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Perhaps inaccurate , but, they do use certain bits to track if their content is being used via their www.amazon.com or wherever their content moves through. So pretty sure they are scanning the net and seeing their content not going via their route, rather through a different avenue ie download or another illegal source.

If not that, then they must be really good to just identify certain ip's without hard facts
 
Everything looks good for the extra long weekend. :)

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YouTube perfect.
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@AfriPeeps:
Yo guys. Dianne Barnes on the Telephone Support Desk today really exemplified the customer engagement we expect from AH - Truly invested in the customer's query; No passing the buck; No "I can't"; Simply... let me find a way to assist. The last time I experienced such service from the call centre was prior to the MTN takeover. So massive kudo's to her. Would be cool if you shared this with management. Truly amazing.
Rgds,
SD.
 
Wow! Nice compliment for someone working behind the scenes. :)
 
Finally have a reliable line back again. Don't know what the Afri peeps did but it's been running smooth for the last several hours. No more stuttering and freezing on downloads. :)

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jingaling said:
Finally have a reliable line back again. Don't know what the Afri peeps did but it's been running smooth for the last several hours. No more stuttering and freezing on downloads. :)
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Excellent. Hope it stays that way. :)

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Just got my invoice for Jan, I chose to go for the unshaped package. I am not being allocated my bundle discount. Opened a ticket, I suggest everyone else also checks their invoice.
 
Johnatan56 said:
Just got my invoice for Jan, I chose to go for the unshaped package. I am not being allocated my bundle discount. Opened a ticket, I suggest everyone else also checks their invoice.
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Interesting you mention this now. I had a look at mine. I also asked for the unshaped package, but mine is showing 100 + 300GB @ R199 plus AfriPlus at R99 so total R298. Hmm does that mean i dont get the free time by like R1?

On the email i received, i went for the 150 + 150GB package at R299. So im hoping this is all good in terms of FreeTime
 
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Johnatan56 said:
Just got my invoice for Jan, I chose to go for the unshaped package. I am not being allocated my bundle discount. Opened a ticket, I suggest everyone else also checks their invoice.
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Mine looks fine, bundle discount received.
 
Icemanbrfc said:
Interesting you mention this now. I had a look at mine. I also asked for the unshaped package, but mine is showing 100 + 300GB @ R199 plus AfriPlus at R99 so total R298. Hmm does that mean i dont get the free time by like R1?

On the email i received, i went for the 150 + 150GB package at R299. So im hoping this is all good in terms of FreeTime
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Mine's total is also R298, show's 200+200GB =R199 + Afrihost+=R99, but I don't think that qualifies for Free time, just midnight to six. If I'm not mistaken, your base account must be R299 before you qualify for Free time. The minimum is a 300GB account
 
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