Afrihost New Network Feedback - Part 3

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Johnatan56 said:
Going to have a game in 20 min, will see then.

EDIT: 210ms until 10pm hit, then instant 170ms again.
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Thanks! That's looking quite a bit better! With the latency on 210ms do you see any spikes in latency or jitter?
 
Phinix said:
So even though I've cancel AH+ along with Simfy, I just got the invoice to pay R60 for Simfy for Feb?
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:(

When you cancelled Plus+ you would have had the option to continue your Simfy Subscription. Please PM me your details and I'll check what happened.
 
Gazbal said:
Also cancelled 9th January and made sure Simfy also cancelled. Just received R60 invoice for Feb. Email sent to accounts.... hopefully sorted before debits go off.
Click to expand...

You are also more than welcome to PM me your details.
 
standerr said:
Trying to do updates from the Google play Store this morning, but throughput fluctuating between 700Kbps and 1.5Mbps. This on my 20Mbps line.
Tracert. It is different than a week ago.
Current
Code: 
Tracing route to play.l.google.com [172.217.23.46]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2    <1 ms    <1 ms    <1 ms  10.100.0.1 
  3     *        *        *     Request timed out.
  4    20 ms    19 ms    19 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5    22 ms    18 ms    19 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6    19 ms    23 ms    19 ms  41.164.52.40 
  7    37 ms    37 ms    37 ms  172.18.1.164 
  8    38 ms    45 ms    56 ms  72.14.194.206 
  9   200 ms   200 ms   199 ms  66.249.95.8 
 10   200 ms   199 ms   200 ms  209.85.241.73 
 11   200 ms   201 ms   201 ms  209.85.254.160 
 12   201 ms   201 ms   201 ms  108.170.246.193 
 13   200 ms   200 ms   200 ms  108.170.235.107 
 14   200 ms   201 ms   200 ms  lhr35s02-in-f46.1e100.net [172.217.23.46] 

Trace complete.

Week ago
Code: 
Tracing route to play.l.google.com [216.58.223.14]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.0.254 
  2    <1 ms    <1 ms    <1 ms  10.100.0.1 
  3     *        *        *     Request timed out.
  4    38 ms    38 ms    42 ms  cpt-rx2.ip.adsl.co.za [169.1.5.82] 
  5    49 ms    19 ms    18 ms  cpt-net1.ip.adsl.co.za [169.1.5.128] 
  6    19 ms    19 ms    19 ms  41.164.52.40 
  7    39 ms    39 ms    38 ms  172.18.1.164 
  8    42 ms    41 ms    41 ms  72.14.194.206 
  9    40 ms    40 ms    39 ms  72.14.237.239 
 10    41 ms    41 ms    41 ms  jnb01s07-in-f14.1e100.net [216.58.223.14] 

Trace complete.

Local speed tests also looking normal.
Click to expand...

It looks like you were being routed to two different Google Play servers entirely... Were there any other services that aren't running well?
 
notstpaul said:
So, I'm not the only one with dial up speeds on an adsl line. I'm glad I managed to at least connect to mybb!
Click to expand...

We'll definitely need to look into that! What sort of account do you have with us? What sort of speeds are you getting on your speedtests?
 
dj2381 said:
Trying to play some rocket league, it's a NO go....if I can't play online then this account becomes pretty pointless, not the only game I've had issues with this week either.
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That's not good at all! Are you having issues with latency?
 
Davedes said:
At around 2PM i was downloading torrents between 17-18.5Mbps, now just before 6PM nothing will go past 300KB/s on a well seeded file.

Heavy shaping taking place on unshaped capped accounts.

View attachment 414856

View attachment 414858

View attachment 414862

Funny how speedtest reflects a different story.
Click to expand...

:(

That's not good to see... Were you seeing any other shortfalls in your connection speeds? In the past when your P2P speeds were low so too were your speedtest results. Were you seeing those sorts of speeds on all of your P2P downloads?
 
Gazbal said:
Also cancelled 9th January and made sure Simfy also cancelled. Just received R60 invoice for Feb. Email sent to accounts.... hopefully sorted before debits go off.
Click to expand...

I also got the same e-mail - I contacted AH accounts and the lady told me she can see that everything was cancelled long ago and that I must ignore that e-mail.
I also have proof of cancellation because a support guy checked my account and told me "everything had been cancelled"
 
AfriGenie said:
Thanks! That's looking quite a bit better! With the latency on 210ms do you see any spikes in latency or jitter?
Click to expand...

Yeah, some rare spikes happened on Sat/Sun same times, probably again today and tomorrow as people try and use up their caps.
 
AfriGenie said:
That's not good at all! Are you having issues with latency?
Click to expand...

Just had another go and it seems its better now, would upgrading to 20Mbs VDSL help with latency? It would be nice to see some real world performance before I attempt to upgrade.
 
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