Anyone?
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- Thread starter AfriMan
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Anyone?
As far as I know only Telkom can do this. I'm not really sure we can request it via Openserv but we can always try for you
Dianysis
Expert Member
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Thank you.Should be 169.1.1.1, 169.1.1.2, 169.1.1.3 and 169.1.1.4
Icemanbrfc
Honorary Master
Seems it's a specific time yes, and with my history I'm going to put it down to congestion.If it's regularly occuring (especially at a specific time) I would suspect congestion over weather conditions
Seems it's a specific time yes, and with my history I'm going to put it down to congestion.
Any tests we can take a look at?
Icemanbrfc
Honorary Master
I'll check tonight from 8pm onwards again, and then see. Its smooth right through the day, and was doing well during the evenings, not sure what's going on now.
Any tests we can take a look at?
Then I'll try and do some tests. My download speeds are okay at 6.7mbps, my ping is around 50ms, so it looks okay from that perspective.
analytical
Active Member
Afriguy could you please help with Ticket ID: FNR-472-18510.my line is down for nine days.Support can not give an eta as to when the problem will be resolved.
Thanks.
Thanks.
Sure, I'll take a look at this in a few mins.
Just gonna grab a bite to eat quickly
I see our Telkom lines team have had this escalated with to our wholesale team for you. I'm sure we can get this fixed up for you!
analytical
Active Member
Thanks
No worries.
Hi AfriGuy,
Need your urgent help please. My line situation is abysmal - 20mbps syncing at 1mbps. Telkom are stuffing around and I need AH to sort this out for me rather than me chasing. Sent you a PM with the details. If anyone else is experiencing odd throughput - local fine and intl. stuffed - well Telkom rolled out new software and profiles, and this has stuffed up everything. Thing is... I'm having to prove what the xperts should be.
Need your urgent help please. My line situation is abysmal - 20mbps syncing at 1mbps. Telkom are stuffing around and I need AH to sort this out for me rather than me chasing. Sent you a PM with the details. If anyone else is experiencing odd throughput - local fine and intl. stuffed - well Telkom rolled out new software and profiles, and this has stuffed up everything. Thing is... I'm having to prove what the xperts should be.
Hi AfriGuy,
Need your urgent help please. My line situation is abysmal - 20mbps syncing at 1mbps. Telkom are stuffing around and I need AH to sort this out for me rather than me chasing. Sent you a PM with the details. If anyone else is experiencing odd throughput - local fine and intl. stuffed - well Telkom rolled out new software and profiles, and this has stuffed up everything. Thing is... I'm having to prove what the xperts should be.
Just replied to your PM
Thanks got it. Appreciate your help.Just replied to your PM
My frustration is everyone simply knocked-off leaving my line in this state and didn't bother to keep me in the loop. It's unworkable. They are tinkering. If that tinkering doesn't amount to anything then set things back to what they were... not leave it worse off and go home. It's this which I find unacceptable. I need the line to earn my living. Why leave me hanging?
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The intention is definitely not to leave you hanging. As I said in the PM, you're in really good hands with our Critical Care guys
Agree re intention. Consigning this discussion with its very relevant points to PM 'cause I'm calling it quits on my crusade for the night and gonna rather watch DSTV - one thing at least that doesn't rely on Telkom provided infrastructure, :erm:The intention is definitely not to leave you hanging. As I said in the PM, you're in really good hands with our Critical Care guys
Arrrggg....
Agree re intention. Consigning this discussion with its very relevant points to PM 'cause I'm calling it quits on my crusade for the night and gonna rather watch DSTV - one thing at least that doesn't rely on Telkom provided infrastructure, :erm:
Hope things went better. Watch anything good?
Icemanbrfc
Honorary Master
For me it was a bit better last night AM.
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