Afrihost New Network Feedback

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Buggered. Oh well, over to my Web Africa free gig for the second night in a row.
 
with Ethernet cable plugged in, its a bit better,although the 3rd hop seems messed up



Tracing route to mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 9 ms 13 ms 169-0-37-1.ip.afrihost.co.za [169.0.37.1]
3 * * * Request timed out.
4 14 ms 13 ms 13 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
5 11 ms 10 ms 11 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 10 ms 9 ms 10 ms africainx.ct1.napafrica.net [196.10.140.7]
7 30 ms 30 ms 30 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
8 47 ms 28 ms 29 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
9 27 ms 29 ms 29 ms 104.20.71.110

Trace complete.


my speeds aint too bad, but shouldnt be down below 6mbps but its okay


383578067.png
 
Last edited:
Johnatan56 said:
Yes, but can't you go and ask them? I am sure DJ/CrystalWeb would support you, interleave is not very good for anyone who does gaming. Are they trying to make copper looking even worse to get more people to move to fiber?
Click to expand...

Interleaving should actually be making your connection better for gaming, you'll see a bit of extra latency, but the packet loss on your connection will be close to zero.

If your experience doesn't line up in your real-world gaming, then we definitely need to look into this.
 
Icemanbrfc said:
Slow for me tonight. 1.42mbps on my 8mbps line. Latency is at 44ms

100% packet loss

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Dell>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Tracing route to mybroadband.co.za [104.20.72.110]
over a maximum of 30 hops:

1 80 ms 5 ms 95 ms 10.0.0.2
2 14 ms 103 ms 99 ms 169-0-37-1.ip.afrihost.co.za [169.0.37.1]
3 * * * Request timed out.
4 87 ms 101 ms 101 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
5 123 ms 167 ms 100 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 116 ms 100 ms 101 ms africainx.ct1.napafrica.net [196.10.140.7]
7 115 ms 100 ms 100 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
8 104 ms 32 ms 118 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
9 131 ms 97 ms 101 ms 104.20.72.110

Trace complete.

ok grant it im on wifi at the moment, but that doesnt look good :(
Click to expand...

That doesn't look good at all! The latency on your first hop should never be above 5ms though...

How many devices are you running off of your WiFi at the moment?
 
Icemanbrfc said:
with Ethernet cable plugged in, its a bit better,although the 3rd hop seems messed up



Tracing route to mybroadband.co.za [104.20.71.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 8 ms 9 ms 13 ms 169-0-37-1.ip.afrihost.co.za [169.0.37.1]
3 * * * Request timed out.
4 14 ms 13 ms 13 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
5 11 ms 10 ms 11 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 10 ms 9 ms 10 ms africainx.ct1.napafrica.net [196.10.140.7]
7 30 ms 30 ms 30 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
8 47 ms 28 ms 29 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
9 27 ms 29 ms 29 ms 104.20.71.110

Trace complete.


my speeds aint too bad, but shouldnt be down below 6mbps but its okay


View attachment 338808
Click to expand...

Ah! That does look a bit better. The third hop is timing out because a lot of Exchanges don't reply to ICMP requests anymore, that isn't something to be too concerned about. :)

Are you consistently getting those speeds?
 
AfriGenie said:
Ah! That does look a bit better. The third hop is timing out because a lot of Exchanges don't reply to ICMP requests anymore, that isn't something to be too concerned about. :)

Are you consistently getting those speeds?
Click to expand...

not really re speeds.. normally on my 8mbps line im in and around 6.5mbps which i think is where the 8mbps maxes out.. i normally have about 3 devices connected to wifi, but when i did that test, only one was connected to wifi.
 
blunt said:
Browsing also slow as fck tonight for me though streaming seems to be managing just fine.

Pings also seem just fine.

traceroute to mybroadband.co.za (104.20.71.110), 64 hops max, 52 byte packets
1 router.....za.net (192.168.1.1) 3.891 ms 3.408 ms 1.744 ms
2 * * *
3 cpt-rx2.ip.adsl.co.za (169.1.5.82) 12.140 ms 12.349 ms 15.117 ms
4 cpt-net1.ip.adsl.co.za (169.1.5.128) 12.366 ms 9.582 ms 17.479 ms
5 africainx.ct1.napafrica.net (196.10.140.7) 11.978 ms 10.156 ms 11.024 ms
6 core.gp-id-dce-3.to.gp-id-mec-2.ainx.p2p.10g.za (41.84.13.228) 45.932 ms 33.030 ms 29.094 ms
7 41-66-181-59-3b.clo008-cdn-local-vlan-321.africainx.net (41.66.181.59) 28.928 ms 26.754 ms 34.742 ms
8 104.20.71.110 (104.20.71.110) 26.699 ms 30.455 ms 27.080 ms

Last Result:
Download Speed: 3424 kbps (428 KB/sec transfer rate)
Upload Speed: 319 kbps (39.9 KB/sec transfer rate)
Latency: 11 ms
Jitter: 12 ms

4mb uncapped

Just http/s traffic thats really sluggish.
Click to expand...

blunt said:
Buggered. Oh well, over to my Web Africa free gig for the second night in a row.
Click to expand...

There weren't any network wide issues last night that I could see. Your browsing definitely should not have been problematic, can you check which DNS servers your modem is using at the moment?
 
AfriGenie said:
There weren't any network wide issues last night that I could see. Your browsing definitely should not have been problematic, can you check which DNS servers your modem is using at the moment?
Click to expand...
I'm using an unblocker service with a DNS node in jhb. Traceroute to mail.google.com routes locally with around 60ms pings. Swapping to web Africa works just fine. Around 11/12 pm/am it comes right again.

Why would DNS settings change this?
 
AfriGenie said:
Interleaving should actually be making your connection better for gaming, you'll see a bit of extra latency, but the packet loss on your connection will be close to zero.

If your experience doesn't line up in your real-world gaming, then we definitely need to look into this.
Click to expand...

I disagree as I have little/near no packet loss on my line while gaming (currently on fast path). If they swap to interleave I will just have more latency, there would be no gain for me. All my servers in Europe I am 10-15ms below 200ms which is the tipping point, if I go above that due to interleave it would be quite noticeable.
 
blunt said:
I'm using an unblocker service with a DNS node in jhb. Traceroute to mail.google.com routes locally with around 60ms pings. Swapping to web Africa works just fine. Around 11/12 pm/am it comes right again.

Why would DNS settings change this?
Click to expand...

Hmmm, that may have impacted your performance a bit, we have CDNs and caches that are setup in each region, so if you are in the Cape and your DNS is routing through to Jo'burg things may have felt a bit more sluggish as 40ms to 60ms were being added.

Have you noticed this happening before?
 
AfriGenie said:
Hmmm, that may have impacted your performance a bit, we have CDNs and caches that are setup in each region, so if you are in the Cape and your DNS is routing through to Jo'burg things may have felt a bit more sluggish as 40ms to 60ms were being added.

Have you noticed this happening before?
Click to expand...

The difference between browsing a website in JHB vs. CPT is not something that I'm worried about. I wouldn't even be worried if I was served the US mirror of Gmail.

This is literally timing out; I can only barely load Gmail on it's "low bandwidth" option. Google searches time out, MyBB is slow but manageable. It's for the past 2 nights only and between 8PM and 11PM that I've noticed it. I am not at home during the day but my wife has been for the past few days and she has no issues during the day.

PS: I watch my Mikrotik the entire time and there is nothing else using bandwidth - the line activity is low - a few hundred kbps.

As I said before, swapping to Web Africa works perfectly.
 
blunt said:
The difference between browsing a website in JHB vs. CPT is not something that I'm worried about. I wouldn't even be worried if I was served the US mirror of Gmail.

This is literally timing out; I can only barely load Gmail on it's "low bandwidth" option. Google searches time out, MyBB is slow but manageable. It's for the past 2 nights only and between 8PM and 11PM that I've noticed it. I am not at home during the day but my wife has been for the past few days and she has no issues during the day.

PS: I watch my Mikrotik the entire time and there is nothing else using bandwidth - the line activity is low - a few hundred kbps.

As I said before, swapping to Web Africa works perfectly.
Click to expand...

I'm wondering if something strange isn't with the Unblocker and our DNS servers. If it happens again tonight would you mind switching to our standard DNS and seeing if there is any change.
 
AfriGenie said:
I'm wondering if something strange isn't with the Unblocker and our DNS servers. If it happens again tonight would you mind switching to our standard DNS and seeing if there is any change.
Click to expand...

Does AH have it's own DNS servers? What are they?
 
blunt said:
Does AH have it's own DNS servers? What are they?
Click to expand...

Yup!

Each region has its own DNS servers, you can either set your DNS to Automatic on your modem which will assign you two DNS servers from the pool of available servers in your region, alternatively you can set your DNS to 169.1.2.1 and 169.1.2.2.
 
NewBiks said:
Hi I'm on an 8Mbps line getting 5Mbps at most.
My sync speed is set to 6Mbps:
https://gyazo.com/004d24265119d209f4f9ecf3cb888862

Speed tests look great:
CPT
http://www.speedtest.net/my-result/5057134583

JHB
http://www.speedtest.net/my-result/5057102273

Is there anyway we could get it closer to 8Mbps.
I'm now unable to stream at my desired quality on Twitch and other platforms,
starting to feel like I'm not getting what I'm paying for.
Click to expand...

Telkom has stepped up the game when it comes to ASSIA. ASSIA will stabilize your DSL line to ensure the best possible experience on your DSL line.

If the line is stable on the 6Mbps profile, ASSIA will automatically push up the sync to a higher profile.
 
AfriGenie said:
Yup!

Each region has its own DNS servers, you can either set your DNS to Automatic on your modem which will assign you two DNS servers from the pool of available servers in your region, alternatively you can set your DNS to 169.1.2.1 and 169.1.2.2.
Click to expand...

Ok it's happening again.. changed my DNS servers to the AH ones - traceroute directed my to the jnb google node - as far as browsing goes, timing out and slow as fck - again.

Web africa working fine - again.


traceroute to googlemail.l.google.com (216.58.223.5), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.823 ms 1.296 ms 1.167 ms
2 * * *
3 cpt-rx2.ip.adsl.co.za (169.1.5.82) 11.831 ms 31.794 ms 33.601 ms
4 cpt-net1.ip.adsl.co.za (169.1.5.128) 36.890 ms 40.420 ms 10.940 ms
5 41.164.52.40 (41.164.52.40) 13.021 ms 14.003 ms 12.353 ms
6 172.18.1.162 (172.18.1.162) 32.001 ms 41.131 ms 37.664 ms
7 72.14.194.206 (72.14.194.206) 51.187 ms 58.158 ms 34.181 ms
8 72.14.237.239 (72.14.237.239) 52.896 ms 41.712 ms 32.996 ms
9 jnb01s07-in-f5.1e100.net (216.58.223.5) 31.945 ms 32.408 ms 77.462 ms
 
AfriGenie said:
Telkom has stepped up the game when it comes to ASSIA. ASSIA will stabilize your DSL line to ensure the best possible experience on your DSL line.

If the line is stable on the 6Mbps profile, ASSIA will automatically push up the sync to a higher profile.
Click to expand...

I somehow get the feeling that you want to rephrase that. Currently you are saying that it will always push to be unstable due to it increasing the line sync if it's stable.
 
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