Afrihost New Network Feedback

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Dianysis said:
He has yes - early last week. But Telkom seems to be doing nothing about it. I know there is only so much you can do - but I am at a wit's end. Might as well just flush my money down the toilet this month.
Sending pm.

Thanks for the help.
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It's been assigned to a tech, requested more info from Telkom for you.
 
AfriGuy said:
It's been assigned to a tech, requested more info from Telkom for you.
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Thank you. Much appreciated. Still awaiting a callback that was promised by one of the Telkom supervisors..... Not gonna happen.
 
Dianysis said:
Thank you. Much appreciated. Still awaiting a callback that was promised by one of the Telkom supervisors..... Not gonna happen.
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I'm sure if there was a quick fix to be implemented they would have done it already :)
 
AfriGuy said:
I'm sure if there was a quick fix to be implemented they would have done it already :)
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I think the most frustrating part - the lack of communication. I understand it may not be a quick fix. Hell if anyone knows that - I do after fighting Telkom to get my exchange fixed since Feb. Thanks to TelkomZA who made magic happen - it got done alot sooner than it would've otherwise.
 
Dianysis said:
He has yes - early last week. But Telkom seems to be doing nothing about it. I know there is only so much you can do - but I am at a wit's end. Might as well just flush my money down the toilet this month.
Sending pm.

Thanks for the help.
Click to expand...
Basically contact their billing dept, and indicate the issue. You shouldn't be paying for a service you not filly utilising
 
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