Afrihost POC Network - Afrigreen Feedback

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Browsing seems to be a bit slow tonight.

Torrents are going at good speed.

Youtube also seems fine at 720p (which downloading torrent), once the page loads that is.

Uploading is really slow tonight too. Taking around 30 minutes to upload 13mb to gmail.

Took 5 minutes to upload 1mb image to skype.

Can you drop any diagnostics here so we can check this out?
 
from this post and your other post, definitely something weird on your connection. Ran some tests from my house last night and we definitely didn't see any packet loss on my Capped account.

Are you on Capped, Uncapped, Business?

There have been a few people complaining about packet loss ? ... And after switching back to my regular uncapped AH account the slideshow went away ? ... Definitely not an issue with my line because my 2 free test accounts run flawlessly


I have a 10mbps Business Uncapped with business prioritization turned off.


:::EDIT:::

And there seems to be some shaping going on ... I can definitely see the line speed difference at certain times and yes, I understand that it could be increased traffic, but not with such precision, this happens every day at the same times
 
There have been a few people complaining about packet loss ? ... And after switching back to my regular uncapped AH account the slideshow went away ? ... Definitely not an issue with my line because my 2 free test accounts run flawlessly


I have a 10mbps Business Uncapped with business prioritization turned off.


:::EDIT:::

And there seems to be some shaping going on ... I can definitely see the line speed difference at certain times and yes, I understand that it could be increased traffic, but not with such precision, this happens every day at the same times

We're definitely not shaping Business and there should be no issues with contention at this point, as we're very much under our theoretical capacity. How are you reaching the conclusion that you are being shaped?

There was some packet loss yesterday due to a change implemented which has been reversed, which I did post about.
 
AfriPeeps

Are you doing anything to AfriGreen this morning?

After 2 days of awesome, latency is creeping up and international throughput is tanking.

EDIT:

Oh dear... packet loss starting to creep in now, and huge latency spikes from 41.170.79.229.

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   49 |    0 |    0 |    0 |    0 |    0 |
|                           41.170.79.229 -    0 |  248 |  248 |   41 |   78 | 1623 |   42 |
|                           41.170.79.230 -    1 |  245 |  244 |   42 |   51 |  487 |   43 |
|                           41.170.79.236 -    1 |  245 |  244 |   40 |   48 |  538 |   43 |
|                             41.160.2.33 -    1 |  245 |  244 |   41 |   48 |  540 |   42 |
|                     mtnns-2.jinx.net.za -    1 |  245 |  244 |   45 |   54 |  545 |   47 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    1 |  245 |  244 |   43 |   50 |  491 |   44 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    1 |  245 |  244 |   45 |   54 |  545 |   46 |
|       18.185.181.41.in-addr.aserv.co.za -    0 |  248 |  248 |   45 |   59 |  849 |   46 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Last edited:
AfriPeeps

Are you doing anything to AfriGreen this morning?

After 2 days of awesome, latency is creeping up and international throughput is tanking.

EDIT:

Oh dear... packet loss starting to creep in now, and huge latency spikes from 41.170.79.229.

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   49 |    0 |    0 |    0 |    0 |    0 |
|                           41.170.79.229 -    0 |  248 |  248 |   41 |   78 | 1623 |   42 |
|                           41.170.79.230 -    1 |  245 |  244 |   42 |   51 |  487 |   43 |
|                           41.170.79.236 -    1 |  245 |  244 |   40 |   48 |  538 |   43 |
|                             41.160.2.33 -    1 |  245 |  244 |   41 |   48 |  540 |   42 |
|                     mtnns-2.jinx.net.za -    1 |  245 |  244 |   45 |   54 |  545 |   47 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    1 |  245 |  244 |   43 |   50 |  491 |   44 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    1 |  245 |  244 |   45 |   54 |  545 |   46 |
|       18.185.181.41.in-addr.aserv.co.za -    0 |  248 |  248 |   45 |   59 |  849 |   46 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

they guys are constantly working on small changes. That definitely doesn't look too good :(
 
Thanks for the update, can I ask that you please report the issue in your ClientZone, under Connectivity and then under your AfriGreen account.

We'll definitely need to look into this.

Tunnelblick VPN client cannot connect on Afrigreen. OpenVPN protocol on port 1194 TCP to UK. Just won't connect. MTN network is fine.

Any update on this? It was reported in ClientZone.
 
for what its worth.. here is my feedback.

Been running this for the past 36 hours.

1) Slow, pretty much the same as Afrihost MTN
2) My downloads only started to run at any appreciable speed at 1:10AM this morning
3) There is some DNS tomfoolery / smoke and mirrors going on, certain IoT appliances in my home cannot get the correct time from NTP servers until about 8 hours later.
4) Still cannot stream at 1080p

I have nothing further to say... this relationship is at an end.
 
Thanks for the update, can I ask that you please report the issue in your ClientZone, under Connectivity and then under your AfriGreen account.

We'll definitely need to look into this.

Haven't received any specific update on this. If it wasn't reported by many users, it may be a low priority fix. Will see what I can find out :(

Reading your response I just remembered that we have IP restrictions on VPN connections. Thats probably the issue. Apologies.
 
Can anyone in Cape Town tell me what their latency is like to LoL EU West and/or Smite Europe?
 
for what its worth.. here is my feedback.

Been running this for the past 36 hours.

1) Slow, pretty much the same as Afrihost MTN
2) My downloads only started to run at any appreciable speed at 1:10AM this morning
3) There is some DNS tomfoolery / smoke and mirrors going on, certain IoT appliances in my home cannot get the correct time from NTP servers until about 8 hours later.
4) Still cannot stream at 1080p

I have nothing further to say... this relationship is at an end.

We are definitely concerned that you (or other users could be experiencing these kind of symptoms. I can confirm, from your points:

1) we had some problems yesterday evening, but these should have been resolved by 11pm. This could have affected your speeds
2) We should definitely have seen good throughput after 11pm, can you provide links we can test on our side?
3) We do think our DNS could be a little faster. First request can be improved, but second requests should be perfect.
4) What streams are not working at 1080p? YouTube is testing great, but we know that Twitch at high-res is not great yet (we're working on peering for better performance). Again, any links would really help us :(

If anyone is experiencing problems like these, we want to try to troubleshoot and find out what could be causing this and improve your experience wherever we can (and also make the network better).
 
Can you drop any diagnostics here so we can check this out?

Browsing fine again today, was just last night.

Only issue today is Facebook, though I expect that might just be Facebook that's having issues.
 
AfriGreen back to awesome again.

Yay!

4523030821.png


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   40 |    0 |    0 |    0 |    0 |    0 |
|                           41.170.79.229 -    0 |  200 |  200 |   43 |   58 |  234 |   44 |
|                           41.170.79.230 -    0 |  200 |  200 |   42 |   46 |  101 |   43 |
|                           41.170.79.236 -    0 |  200 |  200 |   42 |   46 |   74 |   43 |
|                             41.160.2.33 -    0 |  200 |  200 |   45 |   47 |   68 |   46 |
|                     mtnns-2.jinx.net.za -    0 |  200 |  200 |   45 |   50 |  159 |   48 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    0 |  200 |  200 |   47 |   51 |   80 |   49 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    0 |  200 |  200 |   47 |   52 |  108 |   47 |
|       18.185.181.41.in-addr.aserv.co.za -    0 |  200 |  200 |   45 |   48 |   64 |   46 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

41.170.79.229 still a tad erratic... otherwise everything zen again.
 
Browsing fine again today, was just last night.

Only issue today is Facebook, though I expect that might just be Facebook that's having issues.

I've been having strange issues with FB myself recently. What sort of problems are you having with FacebooK?
 
Just tried to play on a BF 4 MWEB (MWEB]gMz BF4 CPT #Mirage Lockers 24/7server) and got kicked twice within 2 minutes using the Afrigreen account : Game disconnected: you were kicked by an admin. Stated reason: Sorry, players from United States are not allowed.

I got the same issue late night when i tried to join the same server as you, I have reported it on Afrihost's clientzone, waiting to get some feedback on it. I had to change back to my normal Afrihost account to join the server
 
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