Afrihost POC Network - Afrigreen Feedback

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Bryn said:
Diablo 3 unplayable right now. If there's anything you guys can do, the server for Europe is 213.155.155.233.
Click to expand...
The IP times out when I do a ping test. :(

You are from PE, how is your overall AfriGreen experience?
 
Trace route can't reach it either. Looks like an error on their network. :(
Code: 
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>ping 213.155.155.233

Pinging 213.155.155.233 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 213.155.155.233:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Lara>tracert 213.155.155.233

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    53 ms    52 ms    50 ms  169-1-1-237.ip.afrihost.co.za [169.1.1.237]
  4    45 ms    45 ms    45 ms  169-1-1-238.ip.afrihost.co.za [169.1.1.238]
  5    45 ms    45 ms    45 ms  41.170.79.236
  6    46 ms    45 ms    46 ms  41.160.2.33
  7    45 ms    46 ms    45 ms  ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
  8   221 ms   221 ms   218 ms  if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9   295 ms   303 ms   305 ms  if-0-1-0.core2.PV9-Lisbon.as6453.net [41.206.164.58]
 10   229 ms   229 ms   227 ms  if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
 11   223 ms   222 ms   223 ms  if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12   219 ms   221 ms   221 ms  if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
 13   230 ms   225 ms   231 ms  if-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
 14   228 ms   227 ms   227 ms  ldn-b5-link.telia.net [62.115.9.173]
 15   221 ms   221 ms   221 ms  ldn-bb3-link.telia.net [213.155.136.74]
 16   236 ms   225 ms   225 ms  adm-bb3-link.telia.net [213.155.136.117]
 17   233 ms   233 ms   233 ms  adm-b2-link.telia.net [62.115.141.45]
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25  ^C
C:\Users\Lara>
 
AfriGuy said:
While there are definitely some known issues on Afrigreen - it's not doom and gloom for everyone.
P2P is a know issue, however streaming shouldn't be affected. Can you paste up some comparison results?
Click to expand...

:::RED:::

Torrents hitting 35kbps,
Browsing feels initially sluggish but fine overall, Facebook is almost unusable.

Best speedtest out of 10 tries on both JHB & CPT:
RED.jpg

Stats for nerds:
SFN.jpg


:::GREEN:::

Torrents hitting 4kbps
Browsing feels okay with minor slow loads but nothing major, Facebook is dead (been a few min and can't load my feed at all)

Best speedtest out of 10 tries on both JHB & CPT:
Green.jpg

Stats for nerds:
SFN - Green.jpg


This is terrible for a 10Mbps Business Account. No excuses
 
Emissary_Of_Pain said:
:::RED:::

Torrents hitting 35kbps,
Browsing feels initially sluggish but fine overall, Facebook is almost unusable.

Best speedtest out of 10 tries on both JHB & CPT:
View attachment 302902

Stats for nerds:
View attachment 302904


:::GREEN:::

Torrents hitting 4kbps
Browsing feels okay with minor slow loads but nothing major, Facebook is dead (been a few min and can't load my feed at all)

Best speedtest out of 10 tries on both JHB & CPT:
View attachment 302906

Stats for nerds:
View attachment 302908


This is terrible for a 10Mbps Business Account. No excuses
Click to expand...

These results are awful :(
Let's tackle the YouTube throughput quickly though, that's what's standing out here.

Any special configs on your end?
Would you be able to tell me what server you're pulling content down from?
 
LaraC said:
The IP times out when I do a ping test. :(

You are from PE, how is your overall AfriGreen experience?
Click to expand...

Very good. Only the last few days has P2P performance been relatively poor, especially during working hours. But otherwise really great, especially with streaming.
 
Bryn said:
Very good. Only the last few days has P2P performance been relatively poor, especially during working hours. But otherwise really great, especially with streaming.
Click to expand...
Awesome! My super line isn't so random after all. :D
 
Any Afrigeeks still online or have they all gone home for the night?
Edit:
I see it is 11:30 They should be home :) I didn't realise the time, will try in the morning
 
caroper said:
Any Afrigeeks still online or have they all gone home for the night?
Edit:
I see it is 11:30 They should be home :) I didn't realise the time, will try in the morning
Click to expand...

The guys on the later shift are supposed to go home at 8pm, I see they sometimes hang around a little later. Otherwise, PM is always good. We usually answer all our PM's within 24 hours :)
 
Bryn said:
Very good. Only the last few days has P2P performance been relatively poor, especially during working hours. But otherwise really great, especially with streaming.
Click to expand...

Definitely seeing the same. YouTube seemed OK for me, struggled a little on high res around 7-8 PM but was perfect on 480p and mostly on 720p.
 
Apologies, seems I have been posting my Afrihost experience in possibly the wrong area - this is a continuation of my post from http://mybroadband.co.za/vb/showthread.php/519939-Afrihost-Capped-latency-issues?p=16227326&posted=1

AfriGuy said:
Thanks, not looking good at all here.
I see you're using Afrigreen - do you see the same performance using your regular account too?
Click to expand...

If I swap over to the @afrihost, the lag spikes appears to be slightly worse (on the MTN backbone) - running Diablo III on the MTN network via AH is a certain death by latency :D

The only solution for me at the moment to enjoy gaming is to use my AH account for downloads and my 1GB free WA account for gaming.

Ping Plotter test on the MTN network:

w1e886.png


PS: I trust it will be OK, if I continue this thread on the Afrihost POC Network Afrigreen Feedback page.
 
Igor III said:
Apologies, seems I have been posting my Afrihost experience in possibly the wrong area - this is a continuation of my post from http://mybroadband.co.za/vb/showthread.php/519939-Afrihost-Capped-latency-issues?p=16227326&posted=1



If I swap over to the @afrihost, the lag spikes appears to be slightly worse (on the MTN backbone) - running Diablo III on the MTN network via AH is a certain death by latency :D

The only solution for me at the moment to enjoy gaming is to use my AH account for downloads and my 1GB free WA account for gaming.

Ping Plotter test on the MTN network:

w1e886.png


PS: I trust it will be OK, if I continue this thread on the Afrihost POC Network Afrigreen Feedback page.
Click to expand...

The feedback from the network team is that gaming should be good on Afrigreen, though I know some posts on this thread seem to indicate differently, particularly on Uncapped. Which product are you using?
 
AfriMan said:
The feedback from the network team is that gaming should be good on Afrigreen, though I know some posts on this thread seem to indicate differently, particularly on Uncapped. Which product are you using?
Click to expand...

Capped Afrihost account :/

Although - the current lag spikes and occasional packet loss issue affects playing PWI's Forsaken world the worst. GW2 and Battlenet games are playable, but the lag can become rather frustrating.

In game ping last night for Forsaken World:

69i07o.png


Battlenet - Diablo III runs around double the norm (~500) during peak periods (which is obviously no fun when surrounded by mobs wanting to kill you :D)
 
Last edited:
Vulkyrie said:
Is a Telscum tech allowed to change my sync speed without my consent?
Click to expand...
IIRC Sync speed is controlled by new software Telkom installed recently to ensure that you have a stable connection.
 
LaraC said:
IIRC Sync speed is controlled by new software Telkom installed recently to ensure that you have a stable connection.
Click to expand...

After a tech gave me a call yesterday asking me if my line was okay I replied yes, shortly after I saw that my sync speed is at 2mb. It was perfectly stable on a 4mb...never got disconnects and an avg speed of 3.5. I paid for a 4mb line so I think it's unacceptable for them to downgrade me. I called them and it was a manual change, the system did not change it, the stupid tech did.
 
Vulkyrie said:
After a tech gave me a call yesterday asking me if my line was okay I replied yes, shortly after I saw that my sync speed is at 2mb. It was perfectly stable on a 4mb...never got disconnects and an avg speed of 3.5. I paid for a 4mb line so I think it's unacceptable for them to downgrade me. I called them and it was a manual change, the system did not change it, the stupid tech did.
Click to expand...
That is most definitely a mistake which the Telkom technician should fix.
 
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