I won't know if Telkom ISP will change their DSL prices as we buy Wholesale service Openserve.
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Afrihost Pure DSL
- Thread starter MRK911
- Start date
I won't know if Telkom ISP will change their DSL prices as we buy Wholesale service Openserve.
sorry for the random question @AfriNatic if i cancel my afihost mobile can i still go back to using MTN or is there something further i need to do other than changing the APN ?
Pulserider
Senior Member
- Joined
- May 28, 2012
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What speedtest results do you guys get on a 10mbps ADSL line?
Hi
If anyone can assist me, I am DSL and Fibre deals. When purchasing the pure DSL deal with Afrihost, the only deals available in my area (Protea Glen ext 7) are limited to the 10mbps deal only, if I add VPN (express VPN) to this will it affect my online gaming? @AfriNatic is there a reason why I am limited to the 10mbps speed?
If anyone can assist me, I am DSL and Fibre deals. When purchasing the pure DSL deal with Afrihost, the only deals available in my area (Protea Glen ext 7) are limited to the 10mbps deal only, if I add VPN (express VPN) to this will it affect my online gaming? @AfriNatic is there a reason why I am limited to the 10mbps speed?
The speeds limited on Pure DSL is based on distance from the exchange. If you are far from the exchange the speeds available drop quickly.
10Mbps should be more than enough to provide you with very acceptable gaming latencies. Using a VPN can sometime improve latency as it offer alternative routes compared to our routes however it will not increase the line speed above 10Mbps as that is the physical line limitation set by Openserve and the distance from exchange.
Thank you very much. Very helpful. I saw that frogfoot is working on fibre for my side of Protea glen, we're one of the few extensions without fibre, will upgrade to better packages once they start.
Good morning
So last week Monday I placed a order with afrihost for pure dsl,we then got the confirmation and it showd up on the afrihost app, then on Friday I believe my dad got a call from a openserver techie saying they will be here on Monday at 9am sharp to install my dsl...it's already 10am and no call from openserver,but we have called afrihost and they said they could be a delay with openserver?. Has anyone else had a similar problem?
Regards
So last week Monday I placed a order with afrihost for pure dsl,we then got the confirmation and it showd up on the afrihost app, then on Friday I believe my dad got a call from a openserver techie saying they will be here on Monday at 9am sharp to install my dsl...it's already 10am and no call from openserver,but we have called afrihost and they said they could be a delay with openserver?. Has anyone else had a similar problem?
Regards
Hi,
Can you send me your clientzone email address via a private message so I can investigate for you?
Hi.@AfriNatic thanks for responding..sorry for the late reply ..just read the message now ..so yesterday after loosing hope that the openserve techies woud come..they eventually popped up and after looking around they diagnosed that the line is faulty and has to be replaced by another team which could take up to 4 days ...so then after that they would come back and install the dsl..so will follow up with afrihost by Friday or latest Monday if any progress has been made
klipdrifter
Senior Member
Anyone experiencing latency issues tonight? I am in Warzone...
Not seeing anything major on the network.
We have a major hosting outage but that is not causing issues on our fibre and ADSL network.
Do you have a trace route to show what the latency is like?
klipdrifter
Senior Member
Tracing route to www.google.com [172.217.170.68]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 110 ms 112 ms 108 ms 165-73-14-137.ip.afrihost.co.za [165.73.14.137]
4 109 ms 107 ms 107 ms 169-1-21-2.ip.afrihost.co.za [169.1.21.2]
5 107 ms 107 ms 107 ms 169-1-21-3.ip.afrihost.co.za [169.1.21.3]
6 125 ms 124 ms 124 ms 100.127.2.172
7 125 ms 124 ms 124 ms 72.14.216.130
8 125 ms 125 ms 125 ms 172.253.65.161
9 126 ms 126 ms 125 ms 216.239.40.199
10 125 ms 125 ms 125 ms jnb02s04-in-f4.1e100.net [172.217.170.68]
Trace complete.
@AfriNatic
I have not download or anything running as far as I know...
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 110 ms 112 ms 108 ms 165-73-14-137.ip.afrihost.co.za [165.73.14.137]
4 109 ms 107 ms 107 ms 169-1-21-2.ip.afrihost.co.za [169.1.21.2]
5 107 ms 107 ms 107 ms 169-1-21-3.ip.afrihost.co.za [169.1.21.3]
6 125 ms 124 ms 124 ms 100.127.2.172
7 125 ms 124 ms 124 ms 72.14.216.130
8 125 ms 125 ms 125 ms 172.253.65.161
9 126 ms 126 ms 125 ms 216.239.40.199
10 125 ms 125 ms 125 ms jnb02s04-in-f4.1e100.net [172.217.170.68]
Trace complete.
@AfriNatic
I have not download or anything running as far as I know...
That is quite high. Something wrong at the exchange.
You can drop me a pm so I can log a fault for you.
klipdrifter
Senior Member
Thanks, but let me give it a day to sort itself out, if not I'll pm you.
No problem. It might be backhaul link that is re-routed due to an issue or break and Openserve is likely already aware of the issue.
So just out of interest, am i the only that gets an arrears message on clientzone even though my account is up to date and my debit order are coming off every month ?
AfriNatic is helping me out but i just want to see if i'm the only one with this issue, its super frustrating.
I've been dealing with issues from Sep last year and it still going on
first it was that my card wasn't linked even though i linked it like a hundred times .. then it gets linked and my debit orders come off but now i get an "you account is in arrears" message every time i pop into client zone and to make things worse i've been told again my card isnt linked again even though i see the debit order come off.
I'm really at my wits end now, i've asked for help and AfriNatic has been amazing and its def not his fault but this issue cant be left to go on indefinitely. i already cancelled my mobile account and i was hoping to keep the adsl but if this isnt sorted out now i'll have no choice but to cancel - i cant risk a negative credit rating because afrihost cant keep track of when i paid or not
AfriNatic is helping me out but i just want to see if i'm the only one with this issue, its super frustrating.
I've been dealing with issues from Sep last year and it still going on
first it was that my card wasn't linked even though i linked it like a hundred times .. then it gets linked and my debit orders come off but now i get an "you account is in arrears" message every time i pop into client zone and to make things worse i've been told again my card isnt linked again even though i see the debit order come off.I'm really at my wits end now, i've asked for help and AfriNatic has been amazing and its def not his fault but this issue cant be left to go on indefinitely. i already cancelled my mobile account and i was hoping to keep the adsl but if this isnt sorted out now i'll have no choice but to cancel - i cant risk a negative credit rating because afrihost cant keep track of when i paid or not
So a little follow up..Monday we got a message from afrihost that they will be attending the faulty lines ..so yesterday we got another message stating it's fixed ,which was surprisingly fast .so now we have to wait for openserver techie to give us a call to come and finally install it
Glad to hear. If you want me to follow up for you you can just send me a pm with your clientzone email address for me to have a look.