Afrihost - Pure Fibre Feedback Thread Part 2

[Bucks_Fizz]

Back in Wilro Park Roodepoort

 

[NickZA_]

Ferndale, Randburg, JHB back up.

 

[lilggg]

Latency and packet loss durban......anyone else? I guess thats a normal thing in durban considering everyday i get a different latency to eu, really sick of this.

 

[Afrigirl]

Latency and packet loss durban......anyone else? I guess thats a normal thing in durban considering everyday i get a different latency to eu, really sick of this.

We had a ticket open with our upstream provider, and it should be resolved now.

 

[lilggg]

180ms to london is quite high? yesterday was 170ms, i used to get 160ms. I thought the PPTP server had a static route to provide the best latency, but that is always the same as what i usually get.

 

[MDE]

@AfriNatic @Afrigirl

What happened this evening?

 

[MakoPC]

Everything to EU (220 + ping) was bad except Frankfurt (160 ping)

 

[Rickster]

@Afrigirl Has traffic been restored to WACS/SAT3 or are we still on failover links?

 

[Afrigirl]

=

@Afrigirl Has traffic been restored to WACS/SAT3 or are we still on failover links?

Hi.

Our Equiano route will remain the same; however, we may slowly reintroduce WASC. To make use of all our available capacity.

If anyone experiences changes for the worse, please let us know. You can provide a ping plotter or traceroute results, and we can talk with the team if we need to re-engineer our routes for the best interest of our clients.

 

[Afrigirl]

@AfriNatic @Afrigirl

What happened this evening?

Everything to EU (220 + ping) was bad except Frankfurt (160 ping)

Hi.
I am sorry you experienced high latency last night. Our changes to the ny.hosted routing may have affected the other routes. I will be re-opening the ticket with our upstream provider to have a look at the latency issues experienced in DBN.

 

[MDE]

Hi.
I am sorry you experienced high latency last night. Our changes to the ny.hosted routing may have affected the other routes. I will be re-opening the ticket with our upstream provider to have a look at the latency issues experienced in DBN.

I'm in Cape Town fyi

 

[Afrigirl]

I'm in Cape Town fyi

Please drop me a PM with your account number.

 

[MDE]

Please drop me a PM with your account number.

Sent

 

[MDE]

@Afrigirl

What ever happened is still present today.

                                             Packets               Pings
 Host                                      Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. RB-Core                                 0.0%    21    0.6   0.5   0.3   0.6   0.1
 2. 165-73-97-1.ip.afrihost.capetown        0.0%    20    1.3   1.4   1.2   1.6   0.1
 3. 169-1-21-1.ip.afrihost.co.za            0.0%    20    1.5   1.4   1.2   1.8   0.1
 4. 41.60.135.152.liquidtelecom.net         0.0%    20    2.0   2.2   1.9   2.6   0.2
 5. 77.246.59.2.liquidtelecom.net           0.0%    20    1.9   1.7   1.3   2.1   0.2
 6. te-0-0-1-3.lae-pe1-fuj.liquidtelecom.n  0.0%    20  161.0 162.6 160.5 197.6   8.2
 7. eqix-mi1-twitter.com                    0.0%    20  239.4 241.1 239.3 251.5   3.2
 8. (waiting for reply)
 9. 104.244.42.65                           0.0%    20  234.9 235.1 234.8 235.9   0.3

 

[NickZA_]

Getting low speeds and buffering to youtube. Speedtest and ping to quad 8 looks clean. Anyone else having issues?
Vuma, Ferndale JHB.

 

[Afrigirl]

@Afrigirl

What ever happened is still present today.

                                             Packets               Pings
 Host                                      Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. RB-Core                                 0.0%    21    0.6   0.5   0.3   0.6   0.1
 2. 165-73-97-1.ip.afrihost.capetown        0.0%    20    1.3   1.4   1.2   1.6   0.1
 3. 169-1-21-1.ip.afrihost.co.za            0.0%    20    1.5   1.4   1.2   1.8   0.1
 4. 41.60.135.152.liquidtelecom.net         0.0%    20    2.0   2.2   1.9   2.6   0.2
 5. 77.246.59.2.liquidtelecom.net           0.0%    20    1.9   1.7   1.3   2.1   0.2
 6. te-0-0-1-3.lae-pe1-fuj.liquidtelecom.n  0.0%    20  161.0 162.6 160.5 197.6   8.2
 7. eqix-mi1-twitter.com                    0.0%    20  239.4 241.1 239.3 251.5   3.2
 8. (waiting for reply)
 9. 104.244.42.65                           0.0%    20  234.9 235.1 234.8 235.9   0.3

Please test now.

 

[MDE]

Please test now.

Thanks.

Yes latency has improved.

I see you dropped liquidtelecoms and back onto openserve.

 

[Afrigirl]

Thanks.

Yes latency has improved.

I see you dropped liquidtelecoms and back onto openserve.

Yes, we reverted the changes from yesterday. We will keep monitoring the issue until we can come up with a solution for all our clients.

 

[Afrigirl]

Getting low speeds and buffering to youtube. Speedtest and ping to quad 8 looks clean. Anyone else having issues?
Vuma, Ferndale JHB.

How is the connection now?

 

[NickZA_]

How is the connection now?

Much better, thank you!