Afrihost - Pure Fibre Feedback Thread Part 2

Evening @AfriNatic @Afrigirl

Seems like secondary links are down again tonight. Same issues Ping/Speeds/Packet Loss.
Just notifying you until the Main NLD Link Durban to JHB is upgraded ETA 22 September like you said.

Thanks

18H45PM
19.09.2023_18H45PM.png


18H48PM
19.09.2023_18H48PM.png


19H20PM
19.09.2023_19H20_PM.png
 
MDE said:
@AfriNatic @Afrigirl

Quick question - I've noticed every night at 8PM that the DNS servers, 169.1.1.(1,2,3,4) have a wobble for a few minutes and resume.

Is this a planned thing or ... ?

View attachment 1589072

Gateway IP is fine.
View attachment 1589076
Click to expand...

I need to dig into this a bit.

Do you have space to add more to your smokeping setup? Those IP's are anycast dns servers which go to the regional-specific DNS. In your case CPT. Can you add the CPT servers and see if they experience the same wobble?

Full list

AnyCast DNS

169.1.1.1
169.1.1.2
169.1.1.3
169.1.1.4
169.1.1.5

Region Specific:

CPT
169.1.2.1
169.1.2.2
169.1.2.3
169.1.2.3

DUR
169.1.3.1
169.1.3.2
169.1.3.3
169.1.3.4

JHB
169.1.1.10
169.1.1.11
169.1.1.12
169.1.1.13
 
Minazetsu said:
Evening @AfriNatic @Afrigirl

Seems like secondary links are down again tonight. Same issues Ping/Speeds/Packet Loss.
Just notifying you until the Main NLD Link Durban to JHB is upgraded ETA 22 September like you said.

Thanks

18H45PM
19.09.2023_18H45PM.png


18H48PM
19.09.2023_18H48PM.png


19H20PM
19.09.2023_19H20_PM.png
Click to expand...

We are experiencing additional impact on our NLD's between DUR <> JHB and latency is increased and speeds slow. This will only affect JHB-hosted services that we do not host caches for and will not affect stuff like Netflix, Google and International as we host caches and our international is from Durban to Marseille and Durban to London.
 
AfriNatic said:
I need to dig into this a bit.

Do you have space to add more to your smokeping setup? Those IP's are anycast dns servers which go to the regional-specific DNS. In your case CPT. Can you add the CPT servers and see if they experience the same wobble?

Full list

AnyCast DNS

169.1.1.1
169.1.1.2
169.1.1.3
169.1.1.4
169.1.1.5

Region Specific:

CPT
169.1.2.1
169.1.2.2
169.1.2.3
169.1.2.3

DUR
169.1.3.1
169.1.3.2
169.1.3.3
169.1.3.4

JHB
169.1.1.10
169.1.1.11
169.1.1.12
169.1.1.13
Click to expand...
Thanks - Have added and will update
 
Good morning @Afrigirl @AfriNatic. In changing routers again due to IPv6 issues, please issue me with a public IP as I have been double-natted. I require this urgently for access to servers and CCTV

I have DM'd you my details.

Thank you
 
JohnDoe said:
Good morning @Afrigirl @AfriNatic. In changing routers again due to IPv6 issues, please issue me with a public IP as I have been double-natted. I require this urgently for access to servers and CCTV

I have DM'd you my details.

Thank you
Click to expand...
A request has been sent, I will let you know when it has been completed.
 
Hi @Afrigirl @AfriGuy @AfriNatic
Constantly receiving multiple outtages a week in Ferndale.

Almost always in the evenings. Usually to the second at a given time frame. 7pm today for example.

10pm Last night on the dot.

Ferndale area.

It's a massive problem as it's always happening right in the middle of my work calls.

It's been going on for months. Last I heard was that vuma was replacing some hardware in the area but that's not the case.

Just get this dns address could not be found error.

Takes 10-30 minutes to come back up. Depending on how it feels.

Any suggestions
 
Came back up after 5 minutes on the dot.
As mentioned, constantly happening in the middle of work calls.
 
Satedah said:
Came back up after 5 minutes on the dot.
As mentioned, constantly happening in the middle of work calls.
Click to expand...
Hi.
I am sorry that you have been experiencing connection drops. I have logged a fault with Vuma so they can check if there are any power-related issues with the Ferndale POP.
Ref:ISP-1327237
 
Anyone been able to write a script of sorts to auto download and email Afrihost invoices in PDF? Bit of a pain to have to login each month to download invoices
 
Anyone having issues with Spotify buffering or randomly stopping a song and giving a message "Can't play current song"

I've tried uninstalling and reinstalling from the Microsoft store and the Spotify website both clients have this issue.
Also tried turning "hardware acceleration" off after reading a few suggestions online.

None of the above helped.
 
puhhhh said:
Anyone having issues with Spotify buffering or randomly stopping a song and giving a message "Can't play current song"

I've tried uninstalling and reinstalling from the Microsoft store and the Spotify website both clients have this issue.
Also tried turning "hardware acceleration" off after reading a few suggestions online.

None of the above helped.
Click to expand...
I know nothing about this but follow the fibre related threads ; refer to these very recent posts, below, referencing Spotify as well :

Cool Ideas Fibre ISP – Feedback Thread 5

@PBCool Could this DD path not be getting saturated now since WebAfrica went back to DD? Assume WebAfrica were prior on similar setup to the likes of Afrihost since they were using a lot of Echo and now the moved their whole network over to DD? This DD path has become horrible almost straight...
mybroadband.co.za mybroadband.co.za

Cool Ideas Fibre ISP – Feedback Thread 5

@PBCool Could this DD path not be getting saturated now since WebAfrica went back to DD? Assume WebAfrica were prior on similar setup to the likes of Afrihost since they were using a lot of Echo and now the moved their whole network over to DD? This DD path has become horrible almost straight...
mybroadband.co.za mybroadband.co.za
 
puhhhh said:
Anyone having issues with Spotify buffering or randomly stopping a song and giving a message "Can't play current song"

I've tried uninstalling and reinstalling from the Microsoft store and the Spotify website both clients have this issue.
Also tried turning "hardware acceleration" off after reading a few suggestions online.

None of the above helped.
Click to expand...

Are you using the Afrihost DNS servers?
 
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