Afrihost - Pure Fibre Feedback Thread Part 2

[Soprono]

A lot more than YouTube struggling for me this morning. :/

Wife's also been on about TikTok the whole day complaining, unhappy wife, unhappy life.

 

[MakoPC]

We are working on the issue. Just to give an update on what we are seeing.

We are receiving the Riot Games routes 162.249.72.0/24 from Saudi Telecoms provider at Nap JHB and because we learn these routes at a local IXP we favour them by default. This is unexpected for us as Saudi telecoms is merely a peer of Riot Games and not a transit provider. We logged it with Riot Games Peering and Noc team for clarity before we take any action in dropping this peer or engineering a way to not accept these routes from them.

Any update on this please

 

[Rouxenator]

Youtube playback is suffering a bit.

 

[Rouxenator]

having the same issue as above, youtube doing some shenanigans

i don't have any ad block extensions active either

sometimes it's weird because it pulls the full 100mbps on my line but buffers a lot

View attachment 1624741


Edit: does randomly drop down to 8-10mbps, saw it hit 2 once

View attachment 1624743

I have Youtube Premium

 

[Rouxenator]

ok and?

what exactly does that have anything to do with my post?

good for you tho, enjoy!

It means I don't have ad blockers - nor the need for them - and I watch everything in 4k60.

 

[Rouxenator]

i mentioned it because of this on afrihosts status page

View attachment 1624793

Yes - exactly why I brought up being on Premium.

 

[Rouxenator]

ohh okay, you'll have to forgive me, i misinterpreted you and thought you were making fun of me sarcastically for using adblockers. my bad!

That was but an added bonus


I do have AdBlock added to Edge, and I do have an activated copy of 4K-Downloader, but since it is so easy to add Premium on my VodaCom number I did that knowing I will have the best YouTube experience without hassles. I don't have Netflix or Showmax, for that I take to the high seas with Tixati.

 

[Afrigirl]

I have asked the Warehouse Team to pack and dispatch the router; I should get feedback by tomorrow.

Order ID: 716487
Parcel Packed 2023-11-27 07:04:20
The delivery may take 24 to 48hours.

 

[Soprono]

Order ID: 716487
Parcel Packed 2023-11-27 07:04:20
The delivery may take 24 to 48hours.

Thank you for the feedback! Much appreciated.

 

[Gtx Gaming]

@Afrigirl


Do.i still.time apply black Friday promo , looms like other isp messed up applying for the promo

 

[Afrigirl]

@Afrigirl


Do.i still.time apply black Friday promo , looms like other isp messed up applying for the promo

Hi.

The promo has not been removed the site, please sign up now

 

[Gtx Gaming]

Hi.

The promo has not been removed the site, please sign up now

Cool other isp saying they say currently vuma install, but not been active for years. So something not right

 

[Afrigirl]

Cool other isp saying they say currently vuma install, but not been active for years. So something not right

Please share a picture of the ONT and drop me a PM with your full address.

 

[NickZA_]

@Afrigirl
Just following up again. Youtube is still buffering, web and app. Youtube premium and no adblocker.

 

[Despaireon]

@Afrigirl
Just following up again. Youtube is still buffering, web and app. Youtube premium and no adblocker.

Same here waiting longer for shorts to load than the entire video itself

 

[Seeyou]

Can confirm, Youtube is buffering heavily today and I have Premium with no adblock installed.

 

[AfriNatic]

Any update on this please

After giving Riot Games (AS6507) and Saudi Telecoms (AS39386) some time to respond to our query there has been no response from them at all while the routes are still leaking to us at NAP JHB intermittently.

We have made changes to the network now to reject these routes.

Please test and confirm and let me know if you experience any issues.

 

[Afrigirl]

@Afrigirl
Just following up again. Youtube is still buffering, web and app. Youtube premium and no adblocker.

Same here waiting longer for shorts to load than the entire video itself

Hello.

We have done all network checks on our end and we can confirm that the core issue lies with Google. Ticket has been logged with than and they are aware of the current issues, as soon they have given us feedback we will share.

 

[Despaireon]

help pls @Afrigirl @AfriNatic

 

[Afrigirl]

help pls @Afrigirl @AfriNatic
View attachment 1625829

Hi.

Was it LAN connection to the router or ONT?