Afrihost - Pure Fibre Feedback Thread Part 2

Slow internet connection again. WTF is going on why do I keep getting my upload and download speed stuck at 94 Mbps every week? Once you refresh your side it is fixed. What is causing this to keep happening? Must I downgrade to a slower speed?

View attachment 1624061

Every frigging week same problems. Please fix your network permanently!!
View attachment 1624063
I turned the power off on ONT for 10 minutes and still no difference fixed at 94 Mbps

View attachment 1624089

It is only when something is done at Afrihost that fixes the speed stuck at 94 when it should be 200


Slow internet connection again. WTF is going on why do I keep getting my upload and download speed stuck at 94 Mbps every week? Once you refresh your side it is fixed. What is causing this to keep happening? Must I downgrade to a slower speed?

Every frigging week same problems. Please fix your network permanently!!
1701361250635.png

What is causing this to keep happening locked at 94?

@Afrigirl
 
Slow internet connection again. WTF is going on why do I keep getting my upload and download speed stuck at 94 Mbps every week? Once you refresh your side it is fixed. What is causing this to keep happening? Must I downgrade to a slower speed?

Every frigging week same problems. Please fix your network permanently!!
View attachment 1627205

What is causing this to keep happening locked at 94?

@Afrigirl

Port speed locking happening on Openserve's end vs port speed "limiting" been done by ISP

l2tp :--)
 
Slow internet connection again. WTF is going on why do I keep getting my upload and download speed stuck at 94 Mbps every week? Once you refresh your side it is fixed. What is causing this to keep happening? Must I downgrade to a slower speed?

Every frigging week same problems. Please fix your network permanently!!
View attachment 1627205

What is causing this to keep happening locked at 94?

@Afrigirl

ONT Ethernet is not negotiating at 1Gbps but at 100Mbps

94mbps is exactly the limit for Fast Ethernet (100Mbps)

Maybe ask Afrihost to renegotiate the port on their end or Openserve (could be faulty ONT) or router even
 
@Afrigirl Hi Any idea why we experiencing slow speeds in lenasia, catching 18mbps on a 100mbps line and everything is taking forever to download and stream
 
@Afrigirl @AfriNatic
Any idea what’s wrong with the fiber in Lenasia? Barely getting over 5mb.

@Afrigirl Hi Any idea why we experiencing slow speeds in lenasia, catching 18mbps on a 100mbps line and everything is taking forever to download and stream
Hello.

Checked with Openserve and they have not logged a network fault. Please share the speed test results so I can log it with them. Preferably from LAN connection.
 
@Afrigirl Could you please check what's up with my line? It's extremely slow since yesterday. The ticket ID is LOM-720-33533
Screenshot 2023-12-01 at 04-17-48 Speedtest by Ookla - The Global Broadband Speed Test.png

EDIT.

I don't know if you did anything but it's faster now:
Screenshot 2023-12-01 at 08-22-18 Speedtest by Ookla - The Global Broadband Speed Test.png

EDIT2.

The speed is variable; it's mostly still slow though.
 
Last edited:
@Afrigirl Could you please check what's up with my line? It's extremely slow since yesterday. The ticket ID is LOM-720-33533
View attachment 1627413
Hello
@Afrigirl Could you please check what's up with my line? It's extremely slow since yesterday. The ticket ID is LOM-720-33533
View attachment 1627413

EDIT.

I don't know if you did anything but it's faster now:
View attachment 1627433

EDIT2.

The speed is variable; it's mostly still slow though.
Hi

It looks like it is intermittent, I will log a fault with Openserve
 
Hello.

Checked with Openserve and they have not logged a network fault. Please share the speed test results so I can log it with them. Preferably from LAN connection.
The Lan results are fine but the browsing is slow like adsl days
 
Hi @Africagirl. I logged a call with Afrihost earlier regarding IP being double-NATTED and nothing has happened.
Please re-issue a public IP urgently as I require remote access to my server.

I have PM'd you my details. Thank you
 
Hi @Africagirl. I logged a call with Afrihost earlier regarding IP being double-NATTED and nothing has happened.
Please re-issue a public IP urgently as I require remote access to my server.

I have PM'd you my details. Thank you
It is done.
 
@Afrigirl Could you please check what's up with my line? It's extremely slow since yesterday. The ticket ID is LOM-720-33533
View attachment 1627413

EDIT.

I don't know if you did anything but it's faster now:
View attachment 1627433

EDIT2.

The speed is variable; it's mostly still slow though.
Username: [email protected]
Password: cepoujij


Please config test account on the router and share at least three speed test results with same test account.


Do not use a browser.


Download or use the speedtest.net app from the Microsoft Store available on all Windows 8 and higher operating systems…

On a high speed line like this one, browser tests can be inconsistent
 
Please test as much as you can, the account provided is only valid for 24 hours and I would like atleast 3 results to submit back to Openserve
 
Hi Afrigirl

I never once got to a speed above 100mbps

I have a Xiaomi AX3000 as my router

1701424612668.png
 
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