Afrihost - Pure Fibre Feedback Thread Part 2

[MakoPC]

Just my area it seems

You still out?

 

[frost717]

You still out?

Yep

 

[Afrigirl]

Yep

Hi.

Is the connection still down?

 

[frost717]

Hi.

Is the connection still down?

Yeah. I'll try another ont restart just in case

 

[Afrigirl]

Yeah. I'll try another ont restart just in case

Please drop me a PM

 

[bradza]

Hi, I noticed a nearly 10% increase in my Fibre bill this morning, I didn't receive any email notice of a price change for my account coming... this correct?

 

[Afrigirl]

Hi, I noticed a nearly 10% increase in my Fibre bill this morning, I didn't receive any email notice of a price change for my account coming... this correct?

Hi.

Yes, there is a price increase for Openserve, which is effective today.
Please check your spam folder.

 

[MDE]

What are the new prices for Octotel? Haven't seen anything posted.

 

[Afrigirl]

What are the new prices for Octotel? Haven't seen anything posted.

You will receive the email this month.
They will be effective 1st of May.

 

[bradza]

Hi.

Yes, there is a price increase for Openserve, which is effective today.
Please check your spam folder.

Esssh, don't see anything. Ok will look at options. Will PM.

 

[grant_cpt]

Hi.

Yes, there is a price increase for Openserve, which is effective today.
Please check your spam folder.

Yeah I see no email yet. But invoice for April is the previous amount - so only effective from May?

 

[Afrigirl]

Yeah I see no email yet. But invoice for April is the previous amount - so only effective from May?

The price increase for Openserve are effective as of today.
Emails were sent from the 28th of Feb 2025

 

[unobeat]

Hi @Afrigirl @AfriGuy @AfriNatic

Please log a call with Vuma, internet unstable and keep on disconnecting.
I have been restarting the router through out the day and its worse.

 

[Shi]

You will receive the email this month.
They will be effective 1st of May.

Something like this (snippet of email) ? So, this is legit? An email with no subject and no explanation as to why the upgrade. Going from 75 to 100.

I suppose I won't have the option to downgrade after, hey.

 

[Afrigirl]

Something like this (snippet of email) ? So, this is legit? An email with no subject and no explanation as to why the upgrade. Going from 75 to 100.

I suppose I won't have the option to downgrade after, hey.

View attachment 1808918

Yes, that is legit. Octotel is discontinuing the 75/75 package and their new offering is 100

 

[S_L_Y_G_U_Y]

Prices also went up on Vumatel

 

[Convex]

Some sites not loading since this morning for me. Anyone else experiencing this problem?
When turning turning Cloudflare warp on, it seems to solve the issue.

 

[Afrigirl]

Some sites not loading since this morning for me. Anyone else experiencing this problem?
When turning turning Cloudflare warp on, it seems to solve the issue.

14:05 • 02 Apr 2025

We are observing loss of connectivity to certain international networks. Afrihost engineers are working to resolve the issue as soon as possible. We apologise for the inconvenience.

 

[DStvNothingOn]

CloudFlare also having issues, might be the root cause somewhere.
also noticing my side, mostly international sites.

Some sites not loading since this morning for me. Anyone else experiencing this problem?
When turning turning Cloudflare warp on, it seems to solve the issue.

 

[RedDevil7108]

Yeh, international is bonkers or should I say borked!