Afrihost - Pure Fibre Feedback Thread Part 2

Suspected Frogfoot outage (PE), they are investigating.
 
Yes, was down for about 10 minutes. Came back on and there is an extra 10ms to CT
*Outage Resolved*

*Outage Title:* Outage | PLZ | Port Elizabeth | Down
*Details:* Node
*Outage Ref(solid):* FRG12044007
*Impact Start Time:* 2026-02-19 12:15:00
*Impact Stop Time:* 2026-02-19 12:18:00
*Impact:* Hard Down

*Final Update:* After concluding the joint session with the vendor, traffic has been rerouted back to the primary path which has been stable.
 
Something funky with fibre today, some websites are not loading/slow, etc.

E.g., I can access https://www.saai.fr/ via AH mobile data, but not when on fibre
Hi.

I cant access the site even on mobile data.
Takes time to load and eventualy loads an error message:
The page you are looking for is temporarily unavailable.
Please try again later.
 
Morning, anyone else on Afrihost/Openserve experiencing issues today?

Had two dips last night and a longer outage of about 5 minutes this morning.

Port Elizabeth area.
 
Morning, anyone else on Afrihost/Openserve experiencing issues today?

Had two dips last night and a longer outage of about 5 minutes this morning.

Port Elizabeth area.
Had the same dips last night not sure about during the day as I'm not WFH. I believe it might have also happened earlier in the week (Night). My discord and game disconnects for a few seconds. Newton Park area. If it happens again ill setup something on my pi to monitor. (OpenServe)
 
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Open Serve fibre just gone down in Pretoria East. The PON light is flashing on the ONT

@Afrigirl I sent you a DM. Would really appreciate if this can be resolved soonest.
 
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Anyone experiencing outage in Roodepoort on Openserve? [mention]Afrigirl [/mention] ?
 
Hi.

It was an outage.
Outage Resolved

Outage Title: Outage | PLZ | Subset | Down
Details: PLZ Subset
Outage Ref(solid): FRG12162159
Impact Start Time: 2026-02-28 21:00:00
Impact Stop Time: 2026-02-28 21:40:00
Impact: Hard Down

Final Update: All services are back to normal. Our team will continue proactive monitoring to ensure ongoing reliability for your business operations.

Outage History:
2026-02-28
-- 21:18 -- Our initial checks have been completed, and a fault has been logged with our Advanced Support teams to investigate the incident on site.
-- 21:30 -- Our Advanced Support team and core team are currently investigating the impact. We will continue sharing progressive updates as they come through.
 
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