Bashley
Well-Known Member
Oh. And none of my neighbours have any speed issues. No packet loss.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: How do you normally pay for purchases in stores?
Afrihost - Pure Fibre Feedback Thread Part 2
- Thread starter The_Librarian
- Start date
-
- Tags
- afrihost feedback pure fibre
This is ridiculous, 2 days of this and they just tell u to turn it off and on again
xbxbau5
Well-Known Member
Received notice this morning about outage they attending to in the area
waynehooper
Senior Member
Is your connection still off as well?
xbxbau5
Well-Known Member
Still down, I noticed that I'm not getting an ipv6 address.
I have realised I am getting an extremely slow download speed at night and during the weekends which means Afrihost cannot cope with the load when everybody is online.
Is there legal action I can take to resolve this slow download speed problem? I was looking at my daily support tickets going back to October 2022 all with the same slow very slow download speed problem. January was the only month that I only created 2 tickets. I requested a refund before when it was a daily problem from October to mid-December then it improved for a few days. The crazy thing is every time I report it my speed gets increased so it is Afrihost causing the slow speed.
www.speedtest.net
Is there legal action I can take to resolve this slow download speed problem? I was looking at my daily support tickets going back to October 2022 all with the same slow very slow download speed problem. January was the only month that I only created 2 tickets. I requested a refund before when it was a daily problem from October to mid-December then it improved for a few days. The crazy thing is every time I report it my speed gets increased so it is Afrihost causing the slow speed.
Speedtest by Ookla - The Global Broadband Speed Test
Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net
Last edited:
tkbaby
Well-Known Member
I came on for about 2 mins
xbxbau5
Well-Known Member
When I reset, I can sometimes load a page before it goes back down.
tkbaby
Well-Known Member
Still down
waynehooper
Senior Member
Still down here
This is not a fibre outage!!! This slow download and normal upload problem have been happening randomly since October 2022.
I have hundreds of tickets reporting the problem and the problem is Afrihost airmobile MTN, not a Vumatel problem.
I am left with no choice but to move to another ISP as you are unable to fix the problem many are suffering with Afrihost.
Please fix my slow speed as it is normally fixed after I report it.
Last edited:
waynehooper
Senior Member
Back up here
The issue should be resolved now.
One of Axxess clients is spoofing our gateway mac address which is causing a loop over Layer 2 and the loop protection kicks in that blacklist the mac and takes all the traffic for Axxess and Afrihost down. Vuma has done an emergency change to apply a static mac entry to mitigate the impact while we try to locate the bad actor.
Speeds getting worse. Vuma Village Pineslopes